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Top 10 Toky Alternatives & Competitors

(32)3.7 out of 5

The Call Center Infrastructure (CCI) Software solutions below are the most common alternatives that users and reviewers compare with Toky. Call Center Infrastructure (CCI) Software is a widely used technology, and many people are seeking easy to use, high quality software solutions with mobile access, queue management, and call back. Other important factors to consider when researching alternatives to Toky include calls and messages. The best overall Toky alternative is Aircall. Other similar apps like Toky are JustCall, CloudTalk, Kixie PowerCall & SMS, and Dialpad Connect. Toky alternatives can be found in Call Center Infrastructure (CCI) Software but may also be in Contact Center Software or VoIP Providers.

Best Paid & Free Alternatives to Toky

  • Aircall
  • JustCall
  • CloudTalk

Top 10 Alternatives to Toky Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Toky stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Insurance, and find the best product for your business.
    #1
  1. Aircall

    (1,180)4.3 out of 5
  2. Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Reviewers say compared to Toky, Aircall is:

    Better at support
    More usable
    Better at meeting requirements
    #2
  3. JustCall

    (2,084)4.3 out of 5
  4. JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

    Reviewers say compared to Toky, JustCall is:

    Better at support
    More usable
    Better at meeting requirements
    #3
  5. CloudTalk

    (1,248)4.3 out of 5
  6. CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

    Reviewers say compared to Toky, CloudTalk is:

    Better at support
    More usable
    More expensive
    #4
  7. Kixie PowerCall & SMS

    (789)4.8 out of 5
  8. Kixie is an open telephone service with deep integrations into CRM, ERP, Marketing Automation Software, and more.

    Reviewers say compared to Toky, Kixie PowerCall & SMS is:

    Better at support
    Better at meeting requirements
    More usable
    #5
  9. Dialpad Connect

    (1,857)4.4 out of 5
  10. Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

    Categories in common with Toky:

    Reviewers say compared to Toky, Dialpad Connect is:

    Better at support
    Better at meeting requirements
    Slower to reach roi
    #6
  11. Talkdesk

    (2,408)4.4 out of 5
  12. Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

    Categories in common with Toky:

    Reviewers say compared to Toky, Talkdesk is:

    Slower to reach roi
    Better at support
    Better at meeting requirements
    #7
  13. RingEX

    (1,035)4.1 out of 5
  14. RingCentral is a cloud-based business phone system

    Categories in common with Toky:

    Reviewers say compared to Toky, RingEX is:

    More expensive
    Better at meeting requirements
    Better at support
    #8
  15. CallHippo

    (338)4.4 out of 5
  16. CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

    Reviewers say compared to Toky, CallHippo is:

    Better at support
    Better at meeting requirements
    More usable
    #9
  17. Nextiva

    (3,243)4.5 out of 5
  18. The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

    Reviewers say compared to Toky, Nextiva is:

    Slower to reach roi
    Better at support
    More expensive
    #10
  19. Genesys Cloud CX

    (1,396)4.3 out of 5
  20. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Reviewers say compared to Toky, Genesys Cloud CX is:

    Slower to reach roi
    Better at support
    More usable