Tock Reviews & Product Details - Page 9

Tock is overall user friendly and is great for wineries and restaurants. It is easy to communicate with guests and offer different experiences. Review collected by and hosted on G2.com.

It is updating all the time and when this happens it becomes slow. Review collected by and hosted on G2.com.

Tock allows guests to make their own reservations while respecting our needs to manage simultaneous arrivals. It FURTHER allows us to create SPECIAL EVENTS to enroll event guests, collect their ticket fees, and collect their meal selections all in advance. Review collected by and hosted on G2.com.

It DOES take a Tock administrator some repeated study, practice, and experience to fine-tune timing and table layouts for our diverse room layouts. Review collected by and hosted on G2.com.

Very attractive and simple user experience that makes things very fast and understandable Review collected by and hosted on G2.com.

The backend is a little clunky and not as intuitive as it could be Review collected by and hosted on G2.com.

I enjoy using tock for work, but I enjoy how easy it is to use. No trouble at all for people learning how to use it. Review collected by and hosted on G2.com.

I dislike that Tock is not integrative with AMS (Customer Relations System) as we have thousands of files that need to get uploaded in Tock. Makes us do more manual work. Review collected by and hosted on G2.com.

Price/features, easy of use on the front end Review collected by and hosted on G2.com.

Need to be able to select employee name when making a reservation/changes Review collected by and hosted on G2.com.

Very user friendly and easy to access to invoices via email Review collected by and hosted on G2.com.

Too many TOCK emails are sent - need to reduce Review collected by and hosted on G2.com.

We use Tock for offer multiple different experiences in our dining room. It helps us to keep track of repeat guests, new diners, or last-minute cancellations, in addition to guest notes and special occasions. Tock is super versatile. For example, we noticed that early diners have shorter turn times, so we were able to adjust the reservation block to reflect this. Would highly recommend Tock to other restaurants. Review collected by and hosted on G2.com.

It took our team a little bit of time to get to know the platform, but once we did, it all felt easy to use. Review collected by and hosted on G2.com.

Easy to use. Simple clean interface, and give you the ability to customize to fit the needs of the restaurant. Attentive customer support. Review collected by and hosted on G2.com.

The intergration with the POS is a little tricky at times. Review collected by and hosted on G2.com.

One of the best features of Tock is access to Tock hospitality managers for help! Review collected by and hosted on G2.com.

I have a little difficult time remembering how to edit certain things in the system (but then I just call the hospitality managers & they always walk me through the steps & are of a huge help)! Review collected by and hosted on G2.com.

Rock is pretty easy to use. The user interface is pretty intuitive Review collected by and hosted on G2.com.

I would like more features. I would like to be able to at times have individual seats for paid reservations. I would also like for people to be able to pick their tables from a map. Review collected by and hosted on G2.com.