Tock Reviews & Product Details - Page 6

Other platforms charge per reservation so you never know in advance how much your next bill will be. With TOCK's set fee we always know how to budget. It is also more affordable than some other options out there. Review collected by and hosted on G2.com.

When the internet is strained it has a hard time. It has to have strong internet signals to work properly and effeciantly. Review collected by and hosted on G2.com.

I like the look and feel of Tock. Great pictures which sell the spaces I am booking. I also think Tock is very easy to use. Review collected by and hosted on G2.com.

I really don't dislike anything about Tock. Review collected by and hosted on G2.com.

I like the fact that we can add and delete groups on a daily basis as needed to confirm guest counts and update group experiences. I like that it is linked in the "visit us" section of our website where guests can enter payment information securely. Review collected by and hosted on G2.com.

Would like to be able to customize more items. Review collected by and hosted on G2.com.

Amazing customer service. Very responsive and super friendly. Easy to use. Review collected by and hosted on G2.com.

There are a few places where we have to use boilerplate language if we use certain features - so we end up having conflicting messaging. That's frustrating. Wish we could customize that. Also wish we could customize the timing on automated confirmation texts. Review collected by and hosted on G2.com.

TOCK is very easy to navigate and is user friendly. It also integrates well with our POS System. Review collected by and hosted on G2.com.

Not being able to edit a giest's profile Review collected by and hosted on G2.com.

Super easy to use and all the icons are really fun. Review collected by and hosted on G2.com.

Nothing, the app is really good, it's set up nice Review collected by and hosted on G2.com.

The visual aspect and layout of the blueprints is easy to show experiences and book. I especially like that it integrates with Wine Direct. Custom Support is quick to respond and that is much appreciated. We also like the customization for sending confirmation emails and reminders as well as follow up emails. Review collected by and hosted on G2.com.

We wish there were more reporting options to show the actual amount hat is paid and not just what is due. Guests add on to their appointments at the last minute all the time and seeing what they already paid vs what is due would be easier for our reporting on sales. We'd also like a refund option that does not remove the gratuity. Our policy is to comp tastings when someone joins the club, but the new members still wish to tip their host, however it is removed once the tastings get comped. Review collected by and hosted on G2.com.

The Flexibilty and Different View Perspectives. Review collected by and hosted on G2.com.

Not being able to use an email address for multiple names on a reservation (Concierge etc) Review collected by and hosted on G2.com.

I love how easy it is to navigate Tock and making reservations is a breeze. Review collected by and hosted on G2.com.

Honestly, nothing. Everything about it is awesome Review collected by and hosted on G2.com.

Easy to take payments and do refunds for events. Policies are communicated well to guests and they find it easy to use. Review collected by and hosted on G2.com.

For a restaurant standpoint, the tax and gratuity for special events can be hard to maneuver. Review collected by and hosted on G2.com.