TitanFile Pros and Cons

The TitanFile interface and file-sharing software are very user-friendly and easy to navigate (which is something that is very important when sending secure emails); great implementation. The layout is also easy to understand and the onboarding process is also helpful. I also enjoy that you can speak to a live person when needed to truly address your needs. The customer support is great, and software integration is also good. Additionally, I like that I could get started easily with sending out information to other firms and vendors in a secure manner. I have recommended the platform to a few of my other solo practitioner friends. The subscription price options are also amazing, from a marketing perspective. I have used the program often since joining. Review collected by and hosted on G2.com.

There are no real downsides. The only thing I may change would be the home screen to update the formatting, but that is minor and negligible. Review collected by and hosted on G2.com.

Ability to quickly and easily create rooms, add individuals, and manage multiple projects. Review collected by and hosted on G2.com.

Some functionality that larger platforms have. Review collected by and hosted on G2.com.

Titan File has helped our firm tremendously when trying to share large files. The storage that comes with Titanfile is beyond helpful, especially when sending documents to other firms. Review collected by and hosted on G2.com.

The only downside we have found is that if we have several different channels with the same file name but different documents there isn't a way to show that they are different. Review collected by and hosted on G2.com.

Ability to share large files relatively easily. PIPEDA compliance is a real attraction Review collected by and hosted on G2.com.

No clear way to let recipients know they don't need to pay for an account to recieve the files I send. Review collected by and hosted on G2.com.

The thing we like the most is the unlimited upload capacity and the security. Review collected by and hosted on G2.com.

It's a seperate app. It would be great if it could be integrated with email systems. Review collected by and hosted on G2.com.

TitanFile provides error-proof document sharing with clients. The software is easy to use and if a client can use email, a client can use TitanFile.

In addition, there is the ability to have a secured conversation woth clients and we use this rather than using other communication methods, Conversations can be esily exported if needed. Review collected by and hosted on G2.com.

This is more a function of any security product but as easy as TitanFile is to use, at its core it is a security product and there is a certain amount of hoops to jump through to use it. Some clients do not like having to jump through these hoops. In our case, using TitanFile is a requirement for engaging with our firm and we the only exception we make for this is if a client drops documents by hand. We have had to let one client go because they refused to use TitanFile in favor of emailing sensitive information to us. Review collected by and hosted on G2.com.

I like that it is intuitive and user-friendly. Review collected by and hosted on G2.com.

It sometimes is disallowed by corporate firewalls. Review collected by and hosted on G2.com.

Easy to invite external collaborators.

Pretty intuitive / simple to use.

Simple thread-style messaging for collaboration, easy to view previous notes and files.

Implementation was pretty quick and easy. Review collected by and hosted on G2.com.

UI could be update, but it is perfectly functional. Review collected by and hosted on G2.com.

Titanfile enables me to offer ISO27001 compliance for data storage and their staff have been incredibly helpful and always respond quickly to any queries. Review collected by and hosted on G2.com.

There are no downsides to using this service. Review collected by and hosted on G2.com.

A cloud based, slick and user friendly solution that offers strong security. Attaching large files using the application or even through their Outlook integration is a breeze. Review collected by and hosted on G2.com.

Sigining documents through their DocuSign solution is not as smooth and stright through as it should be. It works well but the number of steps could be reduced. Review collected by and hosted on G2.com.