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TitanFile Reviews & Product Details

RS
Principal Attorney
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

The TitanFile interface and file-sharing software are very user-friendly and easy to navigate (which is something that is very important when sending secure emails); great implementation. The layout is also easy to understand and the onboarding process is also helpful. I also enjoy that you can speak to a live person when needed to truly address your needs. The customer support is great, and software integration is also good. Additionally, I like that I could get started easily with sending out information to other firms and vendors in a secure manner. I have recommended the platform to a few of my other solo practitioner friends. The subscription price options are also amazing, from a marketing perspective. I have used the program often since joining. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

There are no real downsides. The only thing I may change would be the home screen to update the formatting, but that is minor and negligible. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

I am able to send files in a more encrypted and secure format. I no longer have to worry about individuals intercepting personal and sensitive client data. Review collected by and hosted on G2.com.

TitanFile Overview

What is TitanFile?

TitanFile is an award-winning secure file sharing and client collaboration platform. TitanFile is as easy to use as email, resulting in increased efficiency, cost savings and higher customer satisfaction while improving security and compliance. The TitanFile platform is comprehensive and supports diverse use cases and workflows such as secure file sharing, group collaboration, customer-initiated workflows, and shared mailboxes.

TitanFile Details
Languages Supported
English, French
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Product Description

Secure Client Correspondence


Seller Details
Year Founded
2011
HQ Location
Toronto, Ontario
Twitter
@titanfile
821 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Description

TitanFile is an award-winning, easy and secure way for professionals to communicate without having to worry about security and privacy. TitanFile automatically organizes messages and documents around clients, groups or projects, reducing filing overhead and increasing productivity. Multi-level encryption, granular access control and full audit trails ensure compliance and make TitanFile the best choice for secure communications.


Tony A.
TA
Overview Provided by:
Entrepreneur · Researcher · Technologist · Founder of TitanFile

Recent TitanFile Reviews

Meredith E.
ME
Meredith E.Small-Business (50 or fewer emp.)
4.0 out of 5
"Highly Recommend"
Titan File has helped our firm tremendously when trying to share large files. The storage that comes with Titanfile is beyond helpful, especially w...
BD
Brad D.Enterprise (> 1000 emp.)
4.5 out of 5
"Great platform for acquisitive companies"
Ability to quickly and easily create rooms, add individuals, and manage multiple projects.
RS
Ricardo S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Secure and User Friendly"
The TitanFile interface and file-sharing software are very user-friendly and easy to navigate (which is something that is very important when sendi...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

TitanFile Media

TitanFile Demo - Secure Two-way Collaboration
Send and receive an unlimited number of files and messages. Secure communication via TitanFile is as easy as sending emails.
TitanFile Demo - File Management
Keep your files neatly organized into folders.
TitanFile Demo - Secure Web Form
Easily receive files by sharing a link to a secure upload form.
TitanFile Demo - Audit Logs
Keep track of all activity related to the files and messages that you share. Get proof of access and proof of delivery.
TitanFile Demo - Recipients have easy access
TitanFile enables even the most non-technical users to receive files through the platform. No support calls required.
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Video Reviews

61 out of 62 Total Reviews for TitanFile

4.6 out of 5
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61 out of 62 Total Reviews for TitanFile
4.6 out of 5
61 out of 62 Total Reviews for TitanFile
4.6 out of 5

TitanFile Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TitanFileQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BD
VP, Corporate Development
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

Ability to quickly and easily create rooms, add individuals, and manage multiple projects. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

Some functionality that larger platforms have. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Having a dedicated VDR provider that allows for the creation of multiple deal channels seamlessly and cost effectively. Review collected by and hosted on G2.com.

Meredith E.
ME
Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TitanFile?

Titan File has helped our firm tremendously when trying to share large files. The storage that comes with Titanfile is beyond helpful, especially when sending documents to other firms. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

The only downside we have found is that if we have several different channels with the same file name but different documents there isn't a way to show that they are different. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Titanfile is solving our problems with transfering large files back and forth. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

Ability to share large files relatively easily. PIPEDA compliance is a real attraction Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

No clear way to let recipients know they don't need to pay for an account to recieve the files I send. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Email limits on file transfers and lack of security in using unencrypted email. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

The thing we like the most is the unlimited upload capacity and the security. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

It's a seperate app. It would be great if it could be integrated with email systems. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Ease of file transfer to our clients Review collected by and hosted on G2.com.

PP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

TitanFile provides error-proof document sharing with clients. The software is easy to use and if a client can use email, a client can use TitanFile.

In addition, there is the ability to have a secured conversation woth clients and we use this rather than using other communication methods, Conversations can be esily exported if needed. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

This is more a function of any security product but as easy as TitanFile is to use, at its core it is a security product and there is a certain amount of hoops to jump through to use it. Some clients do not like having to jump through these hoops. In our case, using TitanFile is a requirement for engaging with our firm and we the only exception we make for this is if a client drops documents by hand. We have had to let one client go because they refused to use TitanFile in favor of emailing sensitive information to us. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

The biggest issue TitanFile solves for our Firm is having a secure method of exchanging documents, We are an integrated Financial Services and Accounting firm so clients need to provide dozens of documents on a reguilar basis. TitanFile takes the worry of those documents falling into the wrong hands.

As a side note, both myself and my partner has a dedicated link on our email signatures and on our About Me page on our website. This link opens up to a form where clients and suppliers can upload anything to us securely. This is absolutely a killer little feature of TitanFile. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TitanFile?

I like that it is intuitive and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

It sometimes is disallowed by corporate firewalls. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Securing transmission of sensitive documents. Review collected by and hosted on G2.com.

Patrick B.
PB
Partnerships Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

Easy to invite external collaborators.

Pretty intuitive / simple to use.

Simple thread-style messaging for collaboration, easy to view previous notes and files.

Implementation was pretty quick and easy. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

UI could be update, but it is perfectly functional. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Secure file sharing. Review collected by and hosted on G2.com.

HK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

Titanfile enables me to offer ISO27001 compliance for data storage and their staff have been incredibly helpful and always respond quickly to any queries. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

There are no downsides to using this service. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

It provides me with confidence of my ability to comply with a high level of data governance, as well as easy and secure access to valuable backups when needed. Review collected by and hosted on G2.com.

SA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

A cloud based, slick and user friendly solution that offers strong security. Attaching large files using the application or even through their Outlook integration is a breeze. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

Sigining documents through their DocuSign solution is not as smooth and stright through as it should be. It works well but the number of steps could be reduced. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

Sharing and collaborating on confidentail information and documents with our members and partners was previously an issue, which has now become very convenient and secure through TitanFile. The solution supports one-to-one communication, as well as, collaboration between multiple contacts and teams, so it can be used for a variety of business scenarios.

As an example, interaction between our member services teams and members has become super efficient, as now anyone from our member services team can pick up and act on an on-going communication without waiting for the staff that was originaly involved. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TitanFile?

I like the fact that there is no file size limits and the with little training, the ease of use of the product. Review collected by and hosted on G2.com.

What do you dislike about TitanFile?

I have not encountered any difficulties as of yet. Review collected by and hosted on G2.com.

What problems is TitanFile solving and how is that benefiting you?

It is helping me share large file sizes which in the past we had difficulty doing with other service providers. In our area of law, class actions, sharefiling is a daily occurence and can be very voluminous , Titanfile has made it easy to securely share large files. Review collected by and hosted on G2.com.