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Time Tracker by eBillity Reviews & Product Details

Time Tracker by eBillity Overview

What is Time Tracker by eBillity?

eBillity's Time Tracker was designed for teams to make employee timekeeping and resource management more simple. From conception, we've always had one goal; create practical tools that save time, increase profitability, and automate administrative tasks. As a business owner or manager, you need to know which employees are productive, and the clients, and projects making (or costing) you the most money. Your time is invaluable which is why we’re driven to eliminate repetitive and manual tasks so that you can take back your weekends! Founded in 2011 in New Jersey by two childhood friends as a basic timekeeping application, eBIllity has grown into a scalable tool that can be customized to your business needs at an affordable (and competitive) price. With Time Tracker your team of employees can easily track time no matter where they are - even offline. Every account includes; mobile apps for iOS and Android, timesheet approval workflows, GPS location tracking with geofencing, mobile time clock kiosk (punch in/out of shifts) with facial recognition, employee scheduling, PTO/ leave management (paid and unpaid), login screening questions (for health/wellbeing or announcements), time entry reminders, automatic OT calculations and alerts, time rounding, integrations, free support and much more!

Time Tracker by eBillity Details
Languages Supported
English
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Product Description

Time Tracker by eBillity is a timekeeping and invoicing application built for teams and individuals to streamline payroll and accounting.

How do you position yourself against your competitors?

eBillity's Time Tracker is customizable with flexible add-ons that allow users to scale their account as their business grows. Time Tracker can be used as a full-service time and billing application for client invoicing and online payments, or you can integrate with leading payroll and accounting software like QuickBooks, Gusto, ADP, Sage Intacct, Xero, and more.


Seller Details
Seller
eBillity
Year Founded
2008
HQ Location
NY, NY
Twitter
@eBillity
348 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®

MS
Overview Provided by:

Recent Time Tracker by eBillity Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Great tool its dones all the work for you."
Easy to use. Keep accurate tracking. Easy direction. Quick correction
Yazmeen P.
P
Yazmeen P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Good option for time tracking by job item"
It's easy to use! Most employees get the hang of it very quickly.
MG
Melissa G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Time tracker- Keeping track of your hours made easy!"
I like that Time tracker has an easy to navigate and access a drop down weekly time sheet. It's pretty self expanitory.
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Time Tracker by eBillity Media

Time Tracker by eBillity Demo - Track time from any device anywhere
Every account includes desktop and mobile apps.
Time Tracker by eBillity Demo - GPS time tracking
Know who is on the clock in real-time.
Time Tracker by eBillity Demo - Employee punch clock
Online time clock app for location attendance tracking.
Time Tracker by eBillity Demo - Employee scheduling
Stop spending hours on your weekly schedule.
Time Tracker by eBillity Demo - Do more with Time Tracker
Add-on billing to do more than just timekeeping.
Time Tracker by eBillity Demo - Detailed reports with custom dashboard
Measure the efficiency of your employees, projects and clients.
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341 Time Tracker by eBillity Reviews

4.3 out of 5
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341 Time Tracker by eBillity Reviews
4.3 out of 5
341 Time Tracker by eBillity Reviews
4.3 out of 5

Time Tracker by eBillity Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Time Tracker by eBillityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Time Tracker by eBillity?

Easy to use. Keep accurate tracking. Easy direction. Quick correction Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I really haven't found anything I dislike may be set up Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

Keep up with employees whereabouts. It's eliminating my employees from being tempted to elaborate their work time Review collected by and hosted on G2.com.

Yazmeen P.
P
Quant Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Time Tracker by eBillity?

It's easy to use! Most employees get the hang of it very quickly. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The format is a bit outdated, but has a lot of features so the benefits outweigh the cons. Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

Tracking time spent by job item. Review collected by and hosted on G2.com.

Andre C.
AC
Officer - Director of Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Time Tracker by eBillity?

Easy to add billable time from either Outlook Mac/Windows or even through the small desktop apps. Also love the hands-off sync to Quickbooks Online. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The ability to bill within the email send box (instead of having to do the extra step of going to the sent folder to bill tracked time). We are using an older Mac desktop app and would love to see this updated. Also would love to see the ability for the Outlook Time Tracker to capture from any folder (currently only inbox and sent folders). Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

We needed a way to be able to record billable time while not having to leave Outlook as well as the ability to record time without having to open the Quickbooks Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Andre, we are incredibly grateful that you took the time out to leave us a 5-Star review. For feature suggestions please submit your requests here https://support.ebillity.com/hc/en-us/requests/new

JC
Computer Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Time Tracker by eBillity?

Ease of use. I choose to make appointments in Outlook, then adjust the time when it becomes firm. Then a few clicks in Outlook sends it to eBillity for review. Approve the billings and sync to QuickBooks. Time Tracker saves me hours over my previous method. And if you're interested, there are ample ways in which to analyze the data. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I have only had a couple of issues, which were resolved quickly by the tech or programmers. Review collected by and hosted on G2.com.

Recommendations to others considering Time Tracker by eBillity:

Field input is essential to track time properly. Time Tracker makes it as simple as possible. Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

I was manually copying and pasting each Outlook appointment into QuickBooks. It took hours of my receptionist's time. Now I do it myself, sending it to Time Tracker. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Greetings James, thank you so much for taking the time to leave an excellent rating. We really appreciate your business and looking forward to working with you for more years. Please let us know what we can do for you in the future. You may also submit your feature suggestions here https://support.ebillity.com/hc/en-us/requests/new.

LM
D
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Time Tracker by eBillity?

I like that there is a mobile app and I can submit my hours on the phone. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I have tried to use all versions of Time Trackers integrations with Outlook, and they never seem to work. I have even opened up a ticket, but their support was lackluster. I have specific timeslots that I fill out each week. It would be great if I could set those to reoccur or if this actually connected with my outlook calendar. Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

I track how many hours I am spending each week doing certain aspects of my job. My day is scheduled out from the start to the end and I need to be able to report my work. Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your feedback. We’re sorry your experience using the outlook integration didn’t match your expectations.

Please feel free to reach out to support@ebillity.com if you continue to run into any Outlook related issues. We'd be happy to get your account up and running.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Time Tracker by eBillity?

Apparently it works OK for the management of our company, as we've used Time Tracker for years. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

As someone who needs to record time under a large number of projects, which isn't totally the same each week, I feel forced to use an additional tool to keep track of my time before entering it into eBillity. At least as we are using it, to pick a project you enter not just the number, but three other dropdowns and a checkbox. Tedious. The only concession to someone like me is a "copy the previous week's projects" function, which can only copy projects that had time that week, and can't be used if you've already started entering time. This means it's only feasible to enter time once a week, and I still always have to reconcile after I enter everything: Which projects got missed? Which did I accidentally enter twice? Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

Probably certain software integrations that I don't deal with. It's also not bad at easily querying the past hours spent on projects. Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your in depth feedback. We’re sorry your experience didn’t match your expectations. We'd love to hear more on your suggestions on how to improve your experience.

Please feel free to reach out to support@ebillity.com with any further comments or concerns you wish to share.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Time Tracker by eBillity?

eBillity provides a time tracking solution for my small company. The web interface is usable but I often recieve complaints from my less tech-savvy employees that it's too confusing or frustrating to use. As a manager I like being able to separate billing against multiple charge codes and task orders. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The aforementioned complaints from my employees is number one in my mind. The web interface has a ridiculous number of features which ends up honestly feeling "overdesigned." I don't need to be able to hide/view every single column of a 4 column timesheet. Nor do my employees need a "new" and "classic" view mode. The time card entering screen alone has probably a dozen features that I'm sure 90% of my employees never touch. At the end of the day what am I really paying for here? Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

Tracking our employee's billable time spent on external customer work orders as well as time spent by management on internal tasks. Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your feedback. We’re sorry your experience didn’t match your expectations. Our support team offers training sessions that can be scheduled around your preferred date/time in case they need to be brought up to speed on how to use the program.

Please feel free to reach out to support@ebillity.com with any further comments, concerns, or suggestions you wish to share.

Kari M.
KM
Tax Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Time Tracker by eBillity?

I like that I can have multiple timers as I can sometimes have to switch to different tasks throughout the day. I love the ability to pause and then continue or to come back and be done and that we can run our billing based on the timesheets as well Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

It took a little while for me to remember that a timer was still open if I accidentally closed the website and how to access that timer again. Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

I keep better track of my time and what I worked on throughout the day than I did when I used a pen and paper planner to keep track, which makes me more billable. Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hi Kari, Thank you so much for taking the time to leave us a 5-star review. If you happen to forget to close or stop the timer please log back into your account on the web app it is located on the upper right side. Please do not hesitate to contact us at 1800-851-0992.

if you need any help in the future.

Rima  M.
RM
Senior Design Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Time Tracker by eBillity?

I like that I can un-submit my timecard if I notice a mistake without bothering my boss or messing up the system. Also, I love the new reminders on Fridays. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

I dislike the size of the comment box on the right-hand side when you're finishing an entry. I wish that were bigger. Review collected by and hosted on G2.com.

Recommendations to others considering Time Tracker by eBillity:

Track as you go in the week as opposed to waiting until Friday or Monday. Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

Clunky time-tracking

Time allocation for specific projects Review collected by and hosted on G2.com.

Response from Kelly Nigel of Time Tracker by eBillity

Hello Rima, thank you so much for this great review! You may use the "New" Version of Timesheet display for a bigger description box the option is located under the Weekly timesheet top right side "Timesheet Version Display". If you ever need help in the future, feel free to contact us at 1800-851-0992.

Verified User in Professional Training & Coaching
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Time Tracker by eBillity?

I do not like anything about this software. Review collected by and hosted on G2.com.

What do you dislike about Time Tracker by eBillity?

The interface has changed multiple times over the years we've used this software, but there has never been a single change that positively impacted the way we work. We constantly run into lag and refresh issues, and generally have to close out and reopen to do simple tasks such as logging time. I'm not sure if it's just the way we use it (which is SUPER basic) and it's just us or what. Review collected by and hosted on G2.com.

What problems is Time Tracker by eBillity solving and how is that benefiting you?

The only problem we've solved is tracking the number of hours we coach clients as a team each week, but even the automatic reporting is clunky. Review collected by and hosted on G2.com.

Response from Morris S of Time Tracker by eBillity

Thanks for your feedback. We’re sorry your experience didn’t match your expectations. We'd love to hear your suggestions on how to improve your experience.

Please feel free to reach out to support@ebillity.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.