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58 Time Clock Wizard Reviews
Overall Review Sentiment for Time Clock Wizard
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I am new to TCW but so far I like everything I know about it. I think it will shorten my time with payroll and our sales department likes being able to schedule jobs and having our employees being able to see their schedule by logging into TCW remotely. Review collected by and hosted on G2.com.
What I liked the least was the inability for anyone except admin to sync between Time Clock Wizard and QuickBooks. The support team fixed that problem for us by showing me how to manually add a customer into Time Clock Wizard. That way our sales team can enter a new customer into QB's, manually enter the customer into TCW and are able to service that customer without admin having to be here to make the sync right away. Review collected by and hosted on G2.com.
Our company is unique in that everyone works remotely and we have a mix of independent contractors and employees. Time Clock Wizard allows us to see who is working, which accounts they are working on and whether it is IC or employee time. We also can run reports based on projects (in our case our customers), payroll reports on each person and scheduled time vs worked time. The Time Clock Wizard reports are a huge asset in determining profitability on accounts as well. The support from Time Clock Wizard is excellent. Every person that I have talked to is knowledgeable and friendly. They really go out of their way to make you feel valued. Review collected by and hosted on G2.com.
Everything is excellent. I have not had one complain in working with Time Clock Wizard. In fact, I recommend them to everyone. Review collected by and hosted on G2.com.
I can easily do a live chat and get most questions answered with Time Clock Wizard's amazing customer service staff. For those times when I really need to speak to someone, they always deliver top notch service. Review collected by and hosted on G2.com.
I have been using Time Clock Wizard for almost a year now and just like any new product, I have had a bit of a learning curve. But Time Clock Wizard is absolutely awesome when it comes to customer service. Review collected by and hosted on G2.com.
I like the lockout import function is has with Quickbooks and the ability to manage clients Time clock wizard accounts from within your own Review collected by and hosted on G2.com.
The approval reports provided on their website is terrible. There's an export to csv capability, but it provides too many unnecessary columns. If you do find time that needs to be adjusted, you then have to go back into Time clock wizard terrible reports to find the time to be adjusted. It'd be great to see improvement in this area of the program. Review collected by and hosted on G2.com.
Schedule - Color coding departments/employees, Easy to see PTO on scheduled days PTO - Requesting PTO is a breeze with the app, and the website makes it super easy to see on the schedule App - It's great to have the clock in/out ability at my finger tips. Review collected by and hosted on G2.com.
Schedule/PTO - when someone requests, they have to be manually removed from the schedule. It would be nice if they would work together and when PTO is approved or manually put it, it would automatically pull them off the schedule. App/Website/Kiosks - I have trouble with my employees who will sometimes check in on their phone and clock out at the kiosk or on the website. It doesn't always sync and I have to correct time sheets semi-regularly. Review collected by and hosted on G2.com.
Ease of use and simplicity. It does exactly what I need it to do when I need it and then allows me to be able to use the data gathered later to easily create the invoicing I need in a thorough manner. What an amazing product, Great job Time Clock Wizard team! Review collected by and hosted on G2.com.
Before Time Clock Wizard, it was a mess, and we had a (now former) employee who was proven to be fudging hours, we knew something had to be done. Even though we made the switch to Time Clock Wizard for a primarily negative reason, it has been a great move for everyone on the team. Review collected by and hosted on G2.com.
Easy to use, great hand holding service for set up and walk through. I've spent some time here and I find that scheduling is pretty good, though I don't have a huge need for it. Review collected by and hosted on G2.com.
We haven't encountered any problems so far after working with Time Clock Wizard for a year. But I'm sure if we were to, we can always count on their top-tier customer support service to immediately help us solve the problem. Review collected by and hosted on G2.com.
It's incredibly user friendly. Our company needs are very lengthy, but no matter what we've thrown at them... they have catered to us and made it work! Time Clock Wizard is a user friendly and has thereby made it intuitive to use. As administrator, I have had it very easy introducing staffs to Time Clock Wizard. We use Time Clock Wizard in my team to automatically clock-in staffs based on their present location, thus reducing the amount of workload on every employee when they resume at work. Review collected by and hosted on G2.com.
We haven't encountered any problems so far, but I am sure their famous customer service can help us solve it right away. And it's a very good for both employees and admins! Review collected by and hosted on G2.com.
I've been using Time Clock Wizard for nearly a year now and we absolutely love it! The app is super easy to navigate and use. I have had many positive experiences with Time Clock Wizard, and today was no exception! Review collected by and hosted on G2.com.
We are really grateful that the integration is so smooth and the support is great! Me and my team have been enjoying the great features of this app. This is the first time we have found a good Time Clock app that really accommodates what we really need! Review collected by and hosted on G2.com.
It is very portable with the mobile app and it is very easy to use. It allows you to assign quick notes to remind yourself later, what it was that you were doing for that customer as well. Review collected by and hosted on G2.com.
I guess I would have to mention that the browser app, the google add-on app, and the mobile app are all a little bit different. Each one performs the same general functions, but they all do them in a little different ways. It can be a little bit annoying to remember how to run each app separately. Review collected by and hosted on G2.com.
