Time Clock Wizard Reviews & Product Details - Page 2

The thing I love about Time Clock Wizard is that it is intuitive and user friendly but having the opportunity to have a session with a live person to show me any of the functions that I might be missing is an excellent bonus! Review collected by and hosted on G2.com.

The overall initial setup was more time consuming and it took quite some time to ensure we had the system optimally configured for our requirements. But other than that, we haven't encountered any serious problems with the app. Review collected by and hosted on G2.com.

Time clock wizard is mobile-friendly and easy to use for every member of our team on iPhone and/or Android devices. It integrates with Quickbooks Online which is helpful to us, and is customizable in the moment for cases when syncing of data hasn't happened, and our field reps need to track time immediately. Super-user-friendly desktop interface for office staff - I can easily switch clients or manually update time entries for field reps when they've forgotten to switch customers or clock in. Time clock wizard also sends weekly tips in time tracking and office management, and provides reports on time tracking weekly - both helpful; I read all their emails thoroughly. Review collected by and hosted on G2.com.

No automatic Quickbooks Online integration (have to click a daily button which isn't difficult, but would be nice to be automatic). Review collected by and hosted on G2.com.

Tracking employee hours and time spent on different projects. This is such a money saving tool. Also makes the employees feel safe that their hours are being tracked correctly, and makes me feel good knowing they are where they say they are. In the first day alone using the app I discovered a 3 man crew drove and took two "breaks" on company time and gas. In the day alone I saved almost. Also, you can work from your phone as an admin too. Review collected by and hosted on G2.com.

I understand this is a time sheet program, but I wish it had a work order section. I really enjoy working with the company, and it would be nice to have that extra feature. I do appreciate the fact that they offer as many integrated ways already to make it a job tracker which I can make into work orders. Review collected by and hosted on G2.com.

I've only had to contact Time Clock Wizard support for help a few times, but they've always been super friendly and helpful. Time Clock Wizard phone and chat customer service is the best I've ever experienced, always responsive, pleasant, efficient and successful. Review collected by and hosted on G2.com.

I feel like this product could really use a lot of work for people who need to schedule just time slots without all of the required information. Review collected by and hosted on G2.com.

We love the ease of use and the ability easily clock in and out wherever you are. We also love that the schedule will send a reminder to me and my members. And, the Customer Support, especially, is super friendly and patient. They're very straightforward in helping us solve our problems and questions. Review collected by and hosted on G2.com.

When we first bought and setup Time Clock Wizard, it was already under-powered for what we wanted it to do. In Time Clock Wizard's defense, it might have been because of a poor insight on my company's part rather than the application itself. But we ended up compromising to a much larger scale solution very quickly. Although, part of the scheduling is really nice, I love that it sends shift reminders to me and my members, the schedule is not searchable like Google Calendar. Review collected by and hosted on G2.com.

User-friendly - Affordable - More than sufficient functionality to handle our small business (3 employees) time tracking and work scheduling needs - Great customer service (including on Sunday's when learning how to use and submitting first couple of payrolls, linking with Intuit Online Payroll) Review collected by and hosted on G2.com.

Only limitation (wish list item) that we've found is limited to single hourly rate for all jobs (job functions, activities). I, for example, am responsible for a variety of administrative and clinical duties as the Business/HR Manager and Therapist, which Time Clock Wizard has helped me to better track time spent between these various duties, and left me wondering if we might utilize a "mixed hourly rate" approach in the future Review collected by and hosted on G2.com.

Anytime we have come up against something that was not working correctly or hoped to have customized for our company, the TCW team was able to accommodate it, usually within a day. Amazing customer care! The Time Clock Wizard system makes hourly tracking so easy and you can quickly determine where the staff were during the day and when they logged out. Review collected by and hosted on G2.com.

Only thing is that GPS does not track the arrival time since cannot start until person logs into Time clock wizard. Staff that are late say they forgot to log in. It would be good to have an option so we could track as per the scheduled start time for each employee, of course, this would only apply to the staff that have company cell phones or for anyone that is compensated for the data that is required to leave their location services on. Review collected by and hosted on G2.com.

After trying out several other programs, we realized Time Clock Wizard had just about everything we needed! I have to say, they have THE BEST customer support I have ever come across. Hands down! Customer Support is friendly and patient and so knowledgeable. They're able to quickly solve our problems and answer any questions that arise. Review collected by and hosted on G2.com.

So far, we haven't had any serious issues. And, the customer support staff are always there to guide and support my team in walking us through if we were to experience any issues. Review collected by and hosted on G2.com.

Time Clock Wizard not only makes our payroll process extremely easy and efficient but the customer service is phenomenal! Their customer service support is by far the best I have ever experienced with an online application. Review collected by and hosted on G2.com.

The staff just walked me through fixing several of my concerns. Time Clock Wizard consistently provides the best instant and friendly customer service my company and I have experienced so far. Review collected by and hosted on G2.com.

Easy to use, great hand holding service for set up and walk through. Very high level of detail available. Love the GPS locator and check-in, knowing who is working and who isn't. Being able to do Vendor and Employees easily without there being a conflict of name types. Scheduling is pretty good, though i haven't spent much time here and I don't have a huge need for it. Had great customer service with ( SS1 ). Review collected by and hosted on G2.com.

I don't like how the browser window expands to the right and you have to scroll to get the entire window for the various pages. Though i do like that it is centralized and you dont have to go to a new window or new tab, that it is all in one place. Review collected by and hosted on G2.com.