400 TicketSpice Reviews
Overall Review Sentiment for TicketSpice
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customer service was great. Good response times and answered my questions Review collected by and hosted on G2.com.
I told the helpdesk the live, virtual events did not work on mobile iOS. I was told it wasn't a problem. Then it didn't work during our live event. So embarrassing Review collected by and hosted on G2.com.
TicketSpice has provided the most helpful support I have ever received from any platform, ever. My team is immensely grateful for Josh, their Solutions Specialist for going way above and beyond just fixing our immediate crisis to helping us actually understand how to get the most out of using TicketSpice. They provided really outstanding work that has increased our satisfaction with the ticketing platform immensely. Review collected by and hosted on G2.com.
It was hard for us to learn how to get the most out of the platform to begin with. Review collected by and hosted on G2.com.
TicketSpice is super easy to use, and whenever I run into a snag, their support team is always there and so helpful! They go way above and beyond just fixing our immediate challenges, they’ll really take the time to help me understand how to get the most out of using TicketSpice. Review collected by and hosted on G2.com.
There was a little bit of a learning curve to the product, but once we figured it out, things were smooth for our event. Review collected by and hosted on G2.com.
Very intuitive and user-friendly. It can be taught to others quickly. Review collected by and hosted on G2.com.
It would be great to have access to a higher level of custom service. Having a direct salesforce integration would be a plus. Review collected by and hosted on G2.com.
The customer support team is knowledgable, friendly and easy to reach. Review collected by and hosted on G2.com.
Setting up promotional codes is a little hard for me to understand but David was happy to walk me through it. Review collected by and hosted on G2.com.
The number of functions we can do. Our requirements are a lot and it's impressive that the site can accommodate them all. Review collected by and hosted on G2.com.
It does require a representative guideance sometimes, but once we can walk through a page with someone it's smooth sailing from there. Review collected by and hosted on G2.com.
I very much appreciate the quick replies within the chat support function. Review collected by and hosted on G2.com.
I've had a few issues with saving and editing certain fields that I've had to reach out to support. Review collected by and hosted on G2.com.
Chat with customer service is helpful and quick Review collected by and hosted on G2.com.
Fee structure could be clearer; hard to find how much we will be charged for full estimation (rather than just live tally of fees) Review collected by and hosted on G2.com.
