TicketSpice
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TicketSpice
By Webconnex LLC
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4.8 out of 5 stars
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TicketSpice Reviews & Product Details - Page 35

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TicketSpice Overview

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What is TicketSpice?

Ready to see why the spice is so nice? At TicketSpice, we make selling tickets online super simple. Our user-friendly platform helps you make pages that are customizable to match your style. At just $0.99 per ticket, you’ll save big while giving your guests a great experience. We’ve got all the bells and whistles you need: full branding control, timed ticketing, reserved seating, mobile scanning, options for selling merchandise, and more. Say adios 👋 to those pricey platforms that slap their logo all over your tickets and pages. With TicketSpice, you’re in charge of the entire ticketing experience. Join over 60,000 happy customers who have been rocking their events with us for over 16 years.🤘

TicketSpice Details
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Product Description

Sell tickets online, and host your most successful event ever with TicketSpice. It's easy to use, highly customizable, and unbelievably affordable. At just $0.99 per ticket, you'll save thousands, while offering a seamlessly simple ticketing experience.

How do you position yourself against your competitors?

TicketSpice is a powerful and affordable ticketing software for managing events and attractions. For only $0.99 per ticket, TicketSpice offers a full suite of innovative ticketing features, an attendee CRM, and data management tools + a world-class support team that's here to help support your most successful event or attraction ever!

Seller Details
Seller
Webconnex LLC
Company Website
Year Founded
2008
HQ Location
Sacramento, California
Twitter
@webconex_io
17 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Description

Hi, we're Webconnex!We're a passion-driven, people-obsessed team who make the world's most flexible event, ticketing, and fundraising products.As the creators ofTicketSpice, RegFox, GivingFuel, and RedPodium, we’ve helped tens of thousands of organizations host incredible events and fundraise for important causes.But what we're most proud of is the incredible people who work here and the way our team empowers and encourages each other. This isn’t just a place to work, it’s a place to belong.Headquartered in Sacramento, California, with employees all over the country, we believe a team performs best when individuals are empowered, honored, and trusted. Our team is comprised of smart, passionate, and humble people who love what they do. The results speak for themselves. We currently have over 60,000 customers who have processed over $3 billion dollars for their events and fundraising. Learn more about us and our empowering team culture at www.webconnex.com

John R.
JR
Overview Provided by:
John Russell
Co-founder at Webconnex

Recent TicketSpice Reviews

MT
Marina T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best ticketing platform for small businesses"
Being a small business, TicketSpice's competitive pricing was the reason why I wanted to give it a try. Using it, I loved the step-by-step support ...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"The best documentation and support of any software."
Their support is fast, detailed, and multi-media effectively cutting down significantly on set up and new user training.
Read more
EH
Ethan H.Small-Business (50 or fewer emp.)
3.5 out of 5
"Easy to setup, good and fast customer service, easy for our customers, reporting needs some work"
That I can get it to work for my customers - mainly, that they can check out for multiple events at once. Ticketspice helped me get this setup corr...
Read more

TicketSpice Pricing

$0.99 Per Ticket Sold. Standard Credit Card Fees Apply.
$0.99
1 Event Attendee
See TicketSpice pricing
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7 people requested security information

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400 TicketSpice Reviews

4.8 out of 5
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400 TicketSpice Reviews
4.8 out of 5
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4.8 out of 5
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TicketSpice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TicketSpiceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AS
Theater Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TicketSpice?

The "Actions" that allow us to tailor the purchase flow and back end to our unique business are incredible Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

While there are many features that streamline duplication, some aspects of page creation are very tedious. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Too many issues resolved to count. The end benefit is a much better experience for our customers. Review collected by and hosted on G2.com.

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RD
Coordinator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TicketSpice?

Product could be adapted to a specific need. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

No dislikes. Everything worked perfectly. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSpice:

This is a very fast way to get up and running from scratch because of the support offered. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Perfect for a non-profit use. You pay for what you use. Review collected by and hosted on G2.com.

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Anthony G.
AG
Account Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TicketSpice?

I've never seen more 'down to earth' customer service/customer success than with TicketSpce. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

$1/fee per ticket, but it's understandable. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Digital ticketing. Review collected by and hosted on G2.com.

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JH
Vice President of Account Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TicketSpice?

The friendly and knowledgable help I've received along the way has been outstanding Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

There have been some minor issues with the capabilities of the software, but they've helped us find workarounds for everything Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Their efforts and abilities to make smooth transitions from our website to theirs and to create additional/ancillary ticketing pages has been very helpful Review collected by and hosted on G2.com.

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Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TicketSpice?

The versatility and ability to customize things as I need them. Back end is straightforward Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Would love to be able to send abandoned cart emails, also would like the URL to be within my own domain, not the ticketspice domain. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Hopefully, the abandoned cart emails. Review collected by and hosted on G2.com.

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Response from John Russell of TicketSpice
Editedit

Hey there, and thank you for reviewing TicketSpice! Regarding your request for the page URL to be within your own domain, we do offer that as a white-label service for your pages. You can learn more about this option by going to www.ticketspice.com, clicking the chat button, and requesting to have this set up for your pages. We are also in discussion with our product team about setting up abandoned cart emails as a potential feature release in the future. Thank you for notifying us of this need as it helps us reprioritize our feature updates!

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Verified User in Media Production
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TicketSpice?

I appreciate the customization options, timely customer service, frequent technology advancements. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Some reporting functions can be complicated. It would be helpful if there were a few 'standard' reports to choose from. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSpice:

You need this product! It will make your work life easier! Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Sometimes there are limitations with other ticketing platforms. Ticketspice and their development team always seem to be enhancing their systems and functions. Review collected by and hosted on G2.com.

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Helpful?
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SR
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TicketSpice?

It is easy to use with many useful features. The support is great and it is a low-cost solution. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

It would be nice if TicketSpice was combined with RegFox to have one platform for both features. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

We use TicketSpice to collect registrations for events and then import the data into our CRM. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TicketSpice?

I really appreciate the prompt response time in the live chat feature. I rarely have to wait more than 10 minutes to hear back from a TicketSpice representative. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

The inability to customize receipts for customers and not being able to append coupon code to a link when using the TicketSpice registration as an iframe. Sometimes the iframes are blocked by customers with VPNs too which is not ideal. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSpice:

Ask questions in order to use the product to its fullest abilities Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

9/10 customer service is able to explain how I can achieve whatever it is that I am requesting in a timely manner and always follows up to make sure I don't have any other questions. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Fund-Raising
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TicketSpice?

Personal one-on-one assistance. Fast and friendly service. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Customers cheat the system with credit card chargebacks. Review collected by and hosted on G2.com.

Recommendations to others considering TicketSpice:

Ticketspice is a convenient and polished ticketing system. Michelle and Cole were the best, always there to answer my questions and walk me through setup with a smile. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Ticketspice provides ticketing data and analytics that are helpful in marketing our events. Review collected by and hosted on G2.com.

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Helpful?
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TS
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TicketSpice?

Been using TicketSpice for years. It's clean, concise, and connects to payment processors in a very smooth and reliable way. Review collected by and hosted on G2.com.

What do you dislike about TicketSpice?

Sometimes tickets issued can go to a clients spam. Not sure how any platform can avoid this as attachments (for tickets) and hyperlinks usually included. Review collected by and hosted on G2.com.

What problems is TicketSpice solving and how is that benefiting you?

Benefits:

- customizable platform

- ticket categories

- adding photos and videos is easy Review collected by and hosted on G2.com.

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