398 TicketSpice Reviews
Overall Review Sentiment for TicketSpice
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I have used a few different platforms in the past and Ticket Spice is by far the best for customer service. The entire support team has a great attitude, quick responses, valueble advice and suggestions, and is amazing at following up to ensure the success of your business. Review collected by and hosted on G2.com.
Sometimes i prefer talking over the phone to someone but ticketspice only offers this assistance with meetings booked in advance. Review collected by and hosted on G2.com.
TicketSpice makes it easy for a beginner to create ticketing pages for their event. A library of helpful tutorials and an extremely responsive chat feature make understanding the process very easy! Review collected by and hosted on G2.com.
I can't say that there's anything I dislike about TicketSpice. I'm just looking forward to learning more about all the amazing features it provides. Review collected by and hosted on G2.com.
We love the customizability, the scanning app, the ability to add fees/donations/gear to our page, and the robust reports. The staff, especially Andrew, has also been hugely helpful as we navigated our first event with TicketSpice. We have some recommendations to implement on our next event and look forward to trying them! Review collected by and hosted on G2.com.
I wish Google fonts could be used and that images could be manipulated more in terms of size. I worked through a bunch of recommendations with Andrew and know that they're being seriously considered. Review collected by and hosted on G2.com.
I like how responsive Ticket Spice's team is. It's very easy to get help, share screenshots of what's going wrong, and customize your page. Review collected by and hosted on G2.com.
Obviously, not EVERYTHING is completely customizable, but you can get really close to an exact fit. Review collected by and hosted on G2.com.
It's so easy to use. I am a web designer and have used TicketSpice for my last two websites...clients are SUPER happy. Review collected by and hosted on G2.com.
Nothing....yet ;) I honestly haven't found much I didn't like. Review collected by and hosted on G2.com.
We switched over to TicketSpice after having poor experiences in the past with other ticketing platforms. OH MY GOODNESS, all of our problems have been solved. Not only is the platform easy, intuitive, and adjustable to your specific needs, the customer service experience is TOP NOTCH!! Their knowledgebase is extensive, and their chat feature is fantastic. All customer service agents are friendly and helpful. On the day of our event, scanning (+ everything else, including day-of and merchandise sales), was completed without a hitch, the first time in our event's 20+ years. Definitely like the ability to scan and look up a name on the same screen. I was cautious switching over, especially as the fees are so reasonable, worried that customer service would go downhill (even though the bar was really low!). The customer service is one of, if not the best, our organization has ever experienced. Thank you!! Review collected by and hosted on G2.com.
The reporting is a little clunky but usable. Would like a more robust communications platform for composing emails, but definitely did the job. Review collected by and hosted on G2.com.
The platform is very streamlined and nifty. And the client services interface was super responsive and patient. Review collected by and hosted on G2.com.
A little hard to locate a ticketing page from other pages in order to view/edit. Review collected by and hosted on G2.com.
They were able to customize our landing page to match our website and utilized so many features to accommodate our fair. Much better customer service than I've experienced in the past from other ticketing companies! Review collected by and hosted on G2.com.
Nothing really they were very accommodating. We had some bugs to work out on how we're going to collect signed waivers but that's about it. It was a very easy program to use. Review collected by and hosted on G2.com.
I really like how friendly everyone has been. Review collected by and hosted on G2.com.
So far I really haven't found anything. The time zone hasn't been an issue. Everyone has been really good about being available. Review collected by and hosted on G2.com.
