398 TicketSpice Reviews
Overall Review Sentiment for TicketSpice
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There are many things that I love about Ticket Spice - the ease of use, the ability to quickly create and activate links, the ability to create a dynamic page that is only limited by your imagination. Review collected by and hosted on G2.com.
The only thing that I would say is that we had a critical issue (or at least we thought we did) - during the weekend and you generally cannot get ahold of support over the weekend. But even that - Andrew, our rep, came through on his off time to help me out. Review collected by and hosted on G2.com.
TicketSpice is easy to navigate both for design and function. They make the software understandable for someone who does not have a background in development or ticket sales. TicketSpice also has incredible support, from tutorials to written documentation. They have demos and chat ready at your fingertips. They also have a great training manual and FAQ section. It was easy for me to get into the program with all this support. I was up and running quickly. The program itself is versatile for all ticketing needs and types of events. Review collected by and hosted on G2.com.
I would like even more design options for personalization. Review collected by and hosted on G2.com.
The follow-up communication and attention to detail when explaining the solution to any inquiries. I appreciate my questions always being answered quickly and effectively! Review collected by and hosted on G2.com.
The entire platform is easy. Cost is always a challenge we look to reduce; if I had to pick one negative, it's the cost. At the same time, I understand this is a business and am willing to pay for the service I receive, which justifies continuing to use Ticketspice. Review collected by and hosted on G2.com.
I love how easy it is to use. It's swift and straightforward to help set up event registrations and discount coupons to help promote your event. Review collected by and hosted on G2.com.
The only downside I find is that some of the old features they have discontinued carry over to the new registration pages, which have caused a few hiccups for my events. Review collected by and hosted on G2.com.
Full featured software. Excellent check-in app. Customer service has been pleasant to work with - even providing detailed step-by-step instructions, rather than just sending a link to a support page. Overall, a quality product that I would recommend. Review collected by and hosted on G2.com.
Difficult to effectively check-in attendees with single ticket for multiple-day events. Review collected by and hosted on G2.com.
The onboarding process was easy, and we are not the most tech-savvy individuals. Dave was outstanding to work with and patiently answered our questions. Additionally, with Ticketspice, we did not have to invest much money to start this process. We thought about going to an online ticket a few years ago, but the initial setup cost for us, a small business, made it too much of a risk. Review collected by and hosted on G2.com.
So far, we haven't found a single thing we dislike. Review collected by and hosted on G2.com.
The Staff - everyone has been top-notch from the beginning. The response time to inquiries is unbelievable - you all should be proud Review collected by and hosted on G2.com.
The only thing I can find is there is not easy enough access to see a report of what codes have been used for discounts Review collected by and hosted on G2.com.
The webinars are extremely helpful and one-on-one video calls are awesome when needing help with building a page Review collected by and hosted on G2.com.
Not having the option to offer season passes to our customers, and not being able to see if a customer has USED their purchase protection policy (empty seats that could have been filled by other potential customers) Review collected by and hosted on G2.com.
