398 TicketSpice Reviews
Overall Review Sentiment for TicketSpice
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It sounds corny, but it is easy to set everything up for our musical event. My first time doing anything like this, and it was a great experience; I feel confident using your software. The videos were excellent and explained the process very well. I only made one mistake I couldn't figure out on my own, so I contacted Julia for support. They responded so fast and resolved my issue in no time. The support team is always there to respond, located on your work page in the lower right corner. I was up and running in less than an hour. Thank you TicketSpice, for the tremendous positive experience. Review collected by and hosted on G2.com.
There is nothing I dislike about TickeSpice at this time. My site has only been up for three days. Depending on your business type, I am a nonprofit, and they are very thorough about getting the needed information and determining if your business is ligament. I like that about TiccketSpice. Review collected by and hosted on G2.com.
Ticketspice provides great how to videos and has a very responsive help team. I love that their page does not have ads and I can edit my ticket page to look similar to my website. Review collected by and hosted on G2.com.
There are a few features I wish I could use like hiding certain information on the tickets. Review collected by and hosted on G2.com.
The ease and convenience of the platform. I also greatly appreciate the support from an assigned staff member. They are ALWAYS so knowledgeable, friendly and ready to work! They are super motivated and take the innitiative to anticipate issues. Always ready to help and resolve an issue!! Review collected by and hosted on G2.com.
Actions can be a bit confusing, but I'm very grateful for my TicketSpice rep to help guide me through them. Also, would greatly spread at a "password visibility" button when logging in to my account. Review collected by and hosted on G2.com.
Immediate response, even if via chat. I am voice preferred, but once I got used to chatting, I also enjoyed that. Review collected by and hosted on G2.com.
It was not as intuitive on the face, but the chat support could share detailed pictures with instructions. Review collected by and hosted on G2.com.
The app they provide FOR FREE to scan tickets, the marketing help they openly offer, and they make it completely stress-free. Other competitors are not this user-friendly. Review collected by and hosted on G2.com.
I don't think there's anything I "dislike" about TicketSpice. I had some issues with getting the physical ticket codes. Though I had some problems there, their support team quickly helped me resolve them. They were... very patient with me too. Review collected by and hosted on G2.com.
TicketSpice is a nall-in-one resource. TicketSpice allows us to establish an event, take reservations, and provide a way for attendees to pay for their tickets in one package. As the accountant, I appreciate what I call the back-office accounting procedures. They are transparent and easy to decipher. Review collected by and hosted on G2.com.
At this time I do not have any dislikes. Review collected by and hosted on G2.com.
The best thing about TicketSpice is the branching logic/actions. You can guide people down a purchasing path to make sure they purchase the correct tickets for your event. TicketSpice is great for events with a little more complicated ticketing. For example, at our festival people need to buy a ticket to the festival and then camping if they want to camp. Then they need to choose how they are camping (Eg. RV, tent) and buy any add-ons that accompany that item. We tested several ticketing platforms until we found TicketSpice, is the most versatile by far. The help desk is excellent at getting back to you, and you don't have to buy some expensive package to get help! Review collected by and hosted on G2.com.
The box office is only available for IOS/Apple. IPads are expensive and not durable, so they are not great in the events environment.
The reporting is far superior to other platforms; I wish a full export of all ticket data were available. However I will add that to the user wish list when I can. Review collected by and hosted on G2.com.
Ticketspice has been very easy to use once you have the system done. They are always there if you need help and very very affordable to use. Using their payment is a lot easier than most services. No hassle Review collected by and hosted on G2.com.
Some things, until+ you have used them, are hard to get through. Once you understand the process it speeds things up. Review collected by and hosted on G2.com.
The upsides of Ticketspice are the excellent customer service to help even novices like myself set up an easy to use webpage, the low cost per ticket sold, and the overall ease of use. Review collected by and hosted on G2.com.
I thought that the credit card processing price is a little bit steeper than what I use now but it's not outlandish. Other than that, there is nothing to dislike Review collected by and hosted on G2.com.
The most significant benefit is that if I have question that needs to be answered, I can type in the chat/text app on the page and immediately get a response and dialogue from someone who actually knows what they are doing. Review collected by and hosted on G2.com.
Nothing I dislike. Although It would be awesome if they had a built-in certificate generator with each attendee's name... Review collected by and hosted on G2.com.
