Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated Ticketing As A Service Alternatives

1 Ticketing As A Service Reviews

4.0 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
1 Ticketing As A Service Reviews
4.0 out of 5
1 Ticketing As A Service Reviews
4.0 out of 5

Ticketing As A Service Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticketing As A Service?

easy to use

budget friedly

integrated to Teams

Good support

Chatbot notification Review collected by and hosted on G2.com.

What do you dislike about Ticketing As A Service?

not as many integration to other platforms such as zapier but they provide an API Review collected by and hosted on G2.com.

There are not enough reviews of Ticketing As A Service for G2 to provide buying insight. Below are some alternatives with more reviews:

1
ClickUp Logo
ClickUp
4.7
(10,043)
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
2
Freshservice Logo
Freshservice
4.6
(1,238)
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
3
ServiceNow IT Service Management Logo
ServiceNow IT Service Management
4.3
(874)
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
4
Atera Logo
Atera
4.6
(789)
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
5
Jira Service Management Logo
Jira Service Management
4.2
(779)
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
6
SolarWinds Service Desk Logo
SolarWinds Service Desk
4.3
(742)
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
7
SysAid Logo
SysAid
4.5
(710)
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
8
Autotask Professional Services Automation (PSA) Logo
Autotask Professional Services Automation (PSA)
4.2
(410)
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
9
Zendesk Support Suite Logo
Zendesk Support Suite
4.3
(6,150)
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
10
Jira Logo
Jira
4.3
(6,096)
Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.
Show More