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Ticket Tailor Reviews & Product Details

Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ticket Tailor?

Affordable pricing

easy to read dashboard

Simple event set up Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

has limitations in terms of managing tickets and ticket swaps etc. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

managing events across multiple countries Review collected by and hosted on G2.com.

Ticket Tailor Overview

What is Ticket Tailor?

Ticket Tailor is the world's most-loved ticketing platform, trusted by over 73,000 Event Creators across 120 countries. We make it simple and affordable to sell event tickets online, thanks to industry-leading low fees and 24/7 support from real humans. Last year, our platform processed 18.7 million tickets for events of all shapes and sizes – from the UK’s only floating puppet theatre to pick-your-own tulips in Amsterdam, and sell-out Santa’s grottos in the US. Users can choose between Pay as you sell, or buying credits upfront to save (from as little as 20p/25c per ticket). We also offer 50% discount for charities, and low-price tickets, as well as discounts for B Corps, PTAs, and not-for-profits. And if your tickets are free, so are we. Once a box office is up and running, events are totally customisable, and we offer a huge range of robust features that all come as standard. Think easy product upsells, handy integrations, and a free Check-in app, for starters. As an independent business, we don’t have profit-hungry shareholders to answer to. This means we can choose exactly how we grow. To us, empowering our diverse range of Event Creators through simple and affordable ticketing is worth its weight in gold. But we also strive to make sure that every single ticket sold has a positive impact on our team, our planet and in our communities. We call this Growth on Purpose. We're carbon neutral (having offset our entire history of emissions across all three scopes), donate 1p to climate causes for every ticket sold through our Penny for the Planet initiative, and we're proudly a certified B Corp, joining a global community of businesses putting people and the planet first.

Ticket Tailor Details
Languages Supported
Catalan, German, Greek, English, French, Indonesian, Italian, Japanese, Dutch, Portuguese, Romanian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Sell tickets online. Low fees. No fuss.

How do you position yourself against your competitors?

No per-ticket fees, and 100% white-labelled.


Seller Details
Year Founded
2011
HQ Location
London, United Kingdom
Twitter
@tickettailor
2,222 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Ticket Tailor is an online ticket-selling software application for events.


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Overview Provided by:

Ticket Tailor Integrations

(4)
Integration information sourced from real user reviews.

Recent Ticket Tailor Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"My first experience"
Ease of creating events, selling tickets and receiving money
MC
Miami C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great alternative to other popular platforme"
As a business owner, i was looking for a better alternative to some of the more popular platforms. Ticket tailor still has fees, but not as much as...
SM
Sophie M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best ticketing platform for small businesses and the planet!"
I made the switch from Eventbrite to Ticket Tailor for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I d...

Ticket Tailor Media

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Yes

191 out of 192 Total Reviews for Ticket Tailor

4.9 out of 5
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Ticket Tailor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ticket TailorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NR
Owner / Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

- Embeddded widget is editable and looks really nice.

- Lots of features i.e Voucher Refunds. Looking forward to using Membership now.

- Clean and Fast

- Ability to up-sell products

- Super fast app to scan tickets in. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

- Broadcast Email Template that can be tweaked and applied to each event.

- Ability to edit "on purchase" broadcast email (for live streams)

- Could do with a more extensive anayltics data dashboard

- No partial refunds on group bookings Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

We used to do all of our ticketing we spend £1000s a month in marketing, SEO and our events. So being able to control our own customers as most 3rd party platforms take 10% of our sales as a booking fee and don't promote. The tools they provide are all relevant to us and we could use more of. In our goal to own customer data we self managed ticketing on our website with WooCommerce. However, struggled to get it to adapt to our needs and set up automated emails to remind customers of their tickets as well as provide automatic post event emails to convert customers into email subscribers or social media followers. Review collected by and hosted on G2.com.

SM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ticket Tailor?

I made the switch from Eventbrite to Ticket Tailor for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I did. Not only is Ticket Tailor B Corp certified, they donate a portion of each ticket sold to one of their climate charity partners. Their services are seamless and easy to use, their support is fast, kind, and helpful, and I feel really good knowing that a portion of the fees I pay for are supporting an awesome business doing important work for small entrepreneurs like me, as well as our planet. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I can't think of anything at the moment! Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

They help streamline the process of registration and selling tickets to my forest bathing walks. The prices per ticket are reasonable, and I love the social and environmental impacts of their company! Review collected by and hosted on G2.com.

SE
Musician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

The customer service is next to none, with responses always resolving any questions or issues very quickly. I like the format of credits, and generally although a little confusing at first due to the different model, it is actually much simpler and more transparent than other services such as eventbrite or dice.

Integrations with mailchimp are fantastic for building your mailing list from ticket sales, and the donations option is extremely effective for making shows or tours more economical.

I will certainly be using Ticket Tailor again in the future. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I think at first the credit system was a little bit confusing, and although I understand that it means that you receive a larger sum of money when buying bulk credits, it would be nice to be able to remove or reduce booking fees in a more economical way. I still don't fully understand it, but as a system it is simpler and more transparent that other ticketing sites, and is still affordable, so I will be using in the future!

The one upside to competitor sites is the discoverability on sites such as eventbrite or headfirst in Bristol, which ticket tailor doesn't have. Headfirst have a featured events page that their editorial team personally select, which is really nice. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

A simple and transparent way to ticket events, and minimise booking fees. Review collected by and hosted on G2.com.

MC
Shop owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

As a business owner, i was looking for a better alternative to some of the more popular platforms. Ticket tailor still has fees, but not as much as others and i loved how easy it was to set up events and occurrences and integrate it into our website Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I wish we could add more photos of events and maybe event reviews from previous guests Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Easy checkout process for our shops tasting classes Review collected by and hosted on G2.com.

EW
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

It is easy to use, looks very professional and works well with integrations such as Squarespace and MailChimp. Excellent customer service! Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

I would prefer the option for our users to be able to log in and have their details saved, reducing the time for them to complete the booking process. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

It helps us collate data ready to provide our customers with the best experience at our events. Review collected by and hosted on G2.com.

M
Business owner and host of Ontario Speed Dating
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

Use it if you want customer service from humans and you want to be able to run and fund your events. No more waiting until AFTER the event to receive profit. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

When working with the API, when I have a question, it takes a couple of days for technical questions to be answered.

Also, it is not usable on older web bowsers that cannot pass the cloudflare captcha. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

I don't have to wait until AFTER the event to receive profit. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

Ease of creating events, selling tickets and receiving money Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Using it for the first time, I have nothing to complain about Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Ticket Tailor is selling tickets to my event Review collected by and hosted on G2.com.

EK
Lead Sales Representative
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

I like to use this platform for my annual event for children performance. Pretty easy to navigate and customize the event and tickets and promo codes Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Takes a little time to learn The platform Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Allow me to provide tickets to the family and organize a list of attendance Review collected by and hosted on G2.com.

Verified User in Music
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

Getting set up was quick and easy. We had intended to use Eventbrite, but ran into a bunch of technical issues related to payouts. We found Ticket Tailor when we googled for an alternative, and instantly preferred the experience. The ticket pages are prettier and we loved all the features to make event management easy, such as the mobile app checkin and the statistics. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

We have no complaints. Everything worked as described. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Selling tickets Review collected by and hosted on G2.com.

RH
Company Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ticket Tailor?

So much easier and cheaper than Eventbrite. Review collected by and hosted on G2.com.

What do you dislike about Ticket Tailor?

Takes a little while to get your head around things. Review collected by and hosted on G2.com.

What problems is Ticket Tailor solving and how is that benefiting you?

Makes it easy to sell my tickets. online. Review collected by and hosted on G2.com.