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ThoughtFarmer Reviews & Product Details - Page 5

ThoughtFarmer Overview

What is ThoughtFarmer?

ThoughtFarmer is a leading intranet software provider designed to help organizations enhance communication, collaboration, and knowledge sharing among employees. By providing a centralized platform, ThoughtFarmer enables employees to easily access information, stay informed about company updates, and foster a sense of community, regardless of their physical location. Our easy-to-use platform caters to businesses of all sizes and sectors, from corporate offices to frontline workers and remote teams. As organizations adapt to the changing landscape of work, ThoughtFarmer offers tools that meet the unique needs of various teams, ensuring that everyone remains connected and engaged. Our award-winning software allows companies to streamline internal communications, improve employee onboarding processes, and create a more inclusive workplace culture. Key features of ThoughtFarmer include its user-friendly interface, which simplifies navigation and encourages participation from all employees, regardless of their technical proficiency. The cloud-based architecture ensures that data is securely stored, while giving customers access to continuous feature updates and enhancements. Our turnkey solution allows for streamlined implementation with customization to align with an organization’s branding and culture. This flexibility is crucial for companies that want to create a personalized experience for their employees, reinforcing their values and mission through the intranet. ThoughtFarmer is recognized for its best-in-class Implementation Services and Customer Success support. Customers receive a very tailored, high touch launch support experience with expert support to ensure every deployment is successful, along with ongoing support for continuous improvements. ThoughtFarmer supports various forms of content sharing, including documents, announcements, and multimedia, making it easy for teams to collaborate effectively. The platform also includes social features, such as discussion forums and employee recognition tools, which help to build a sense of community and enhance employee engagement. By facilitating knowledge sharing and collaboration, ThoughtFarmer ultimately contributes to a more informed and connected workforce. Overall, ThoughtFarmer stands out in the intranet software category by combining ease of use with robust features that cater to the evolving needs of modern organizations. Our commitment to enhancing workplace communication and a collaborative culture makes ThoughtFarmer a valuable tool for any organization looking to improve employee experience and productivity.

ThoughtFarmer Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)
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Product Description

ThoughtFarmer combines traditional intranets with social features to make the social intranet: an easy yet powerful platform for employee communication and collaboration.

How do you position yourself against your competitors?

With over 15 years of experience, we’ve built one of the world’s leading intranet solutions—trusted by thousands of employees worldwide. ThoughtFarmer empowers your team to create a vibrant, collaborative intranet that is embraced by everyone.

User-friendly, modern design:
ThoughtFarmer's customizable design and intuitive navigation make it easy to build a branded intranet experience reflecting your organization’s unique identity.

Powerful knowledge management:
Say goodbye to frustrating searches. ThoughtFarmer puts your organization’s information at your fingertips, ensuring your team has instant access to what they need when they need it.

Easy integration with your existing tools:
Supercharge your existing tech stack with seamless ThoughtFarmer integrations, from Microsoft 365 to Slack and beyond.

Award-winning customer support:
Our dedicated team combines technical expertise with a genuine passion for your success. From onboarding to ongoing support, we ensure your ThoughtFarmer experience exceeds expectations.


Seller Details
Company Website
Year Founded
2006
HQ Location
Vancouver, BC, Canada
Twitter
@thoughtfarmer
2,190 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Phone
1-888-694-3999
Description

ThoughtFarmer is an intranet software that helps organizations build a modern, easy-to-use platform for internal communication, collaboration, and knowledge sharing.


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Overview Provided by:

Recent ThoughtFarmer Reviews

DS
Daria S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Thoughtfarmer - strong customer service and clean look & feel"
It has a clean look and feel on the front end and an easy-to-use back end. The customer support from the beginning through to the launch and susta...
SJ
Sarah J.Mid-Market (51-1000 emp.)
5.0 out of 5
"ThoughtFarmer is an AMAZING intranet provider!"
Great team to work with: super responsive, open to feedback & suggestions, timely responses. Great platform that is easy to use for both the user ...
AF
Amy F.Mid-Market (51-1000 emp.)
5.0 out of 5
"An Excellent Tool for Bringing Teams Together"
ThoughtFarmer is organized and easy to use for a variety of demographics. The user experience allows staff to quickly find what they need and acces...
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115 ThoughtFarmer Reviews

4.7 out of 5
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115 ThoughtFarmer Reviews
4.7 out of 5
115 ThoughtFarmer Reviews
4.7 out of 5

ThoughtFarmer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ThoughtFarmerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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JB
Team Lead, Information Management and IT Client Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about ThoughtFarmer?

ThoughtFarmer is very easy to use - no need for a technical resource to provide content to your site. The implementation team was great to work with and any support issues are responded to immediately. The site is very stable and has never gone down in the 7 years we've been on board. ThoughtFarmer is constantly looking for ways to better serve their clients and improve the product. While not completely customizable, the site is very configurable and certainly meets our needs. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Very little. A true mobile app would be great. The web version on the phone is ok, but a true app would be fantastic. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

With a geographically dispersed workforce it can be difficult to communicate effectively to all stakeholders. ThoughtFarmer has created a centralized hub where we can share Company news, special events and other goings-on within the organization. It is a great place to share FAQs, how-to guides and other reference material that our teams use to be more effective and efficient. Review collected by and hosted on G2.com.

VR
Digital Communications Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ThoughtFarmer?

ThoughtFarmer's platform is not only easy to use, but the quality of customer service is top-notch. They are efficient and quick to resolve any questions/issues that come up. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

There is nothing I dislike about ThoughtFarmer! :) Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

I highly recommend ThoughtFarmer for anyone looking to start an intranet. There are 3 big things to highlight:

1. The product is simple and easy to use and you also get a wonderful team of experts who are always available to help.

2. The ThoughtFarmer community is another great resource for administrators to ask questions and connect with others.

3. The ThoughtFarmer analytics tool is useful, comprehensive and easy to use. This allows us to really see exactly what's working and what's not so that we don't waste time on content that is not useful. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

We have been able to maximize telework by reaching colleagues who previously relied on in-person interactions to get info. We have also been able to extend our reach to our international colleagues! Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtFarmer?

The system is easy to learn and the resources to do so are top-notch. The biggest plus is that IF you do get stuck, their team is ready to help in a flash. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

More customization would be great, but what is there now works great. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

Bring data and our team into one place has been a big time and money saver so that everyone knows what is new. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about ThoughtFarmer?

ThoughtFarmer customer care and the platform itself are excellent. We appreciate the way they are always updating features by really listening to their customers' needs and wants. Our employees are interacting with the intranet daily to access news & updates and get into work apps. Once you understand how the backend works, it is simple to add / change content ongoing. Overall, it is a positive experience. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

We did have a few hiccups with the sync and with initial analytics but the team was great to help troubleshoot. Overall we are happy with the end result and would recommend to others. Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

I highly recommend ThoughtFarmer. The customer care team is excellent and they really take time to listen and troubleshoot. The platform itself is easy to manipulate once you get the hang of it. Our employees are enjoying our revamped intranet. It provides them with easy access to Company updates, easy links to apps they use daily and a way to connect. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

We were sending too many company-wide emails and Thoughtfarmer helped us solve that issue by providing a modern welcoming, inviting place for employees to stay abreast of company news.

Additionally, with 50+ offices across the state, we needed a way to keep everyone connected; our new intranet is a perfect place for our employees to share a photo of their pet, leave a kudos for a team member and to find contact info for a colleague.

Lastly, we were looking for an up-to-date hub where all information across each department could be easily accessed and searched. Before ThoughtFarmer, our intranet was more of a dumping ground and it was hard to know which content was new and what was old. Now, information is well-organized and easy to find and keep updated. Review collected by and hosted on G2.com.

RB
Internal Auditor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about ThoughtFarmer?

The configuarability of the website and the multiple ways to convey our company news to users are features that we like best in the ThoughtFarmer product. Also, their customer service and technical support are great. ThoughtFarmer employees are very friendly and helpful. Furthermore, the ThoughtFarmer Community site is a great addition to their customer service. On this site, you get your own domain where you are able to contact ThoughtFarmer support staff directly for issues that are specific to your organisation. Even though Canada is in a completely different time zone as the Netherlands, responses are swift and effective. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

The self-hosting option comes with some disadvantages, although ThoughtFarmer also offers a cloud solution. Furthermore, managing security groups, as well as read and write access for users, can be a bit tedious (although it is worth the effort). Unfortunately, there is no chat function available within the Intranet. Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

It is a complete solution for your company's employee intranet supported by an excellent organization that uses a great customer support and tech support team. We are currently looking into migrating the site to the ThoughtFarmer cloud product, which is looking very promising and will contain even more useful functions for our company. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

Relevant users from each global entity are able to communicate to the entire organization instantly without using e-mail. Offering the ability to create a variety of forms to various departments has been a real benefit. We have established international communities of users that frequently discuss their business with each other. Review collected by and hosted on G2.com.

JP
Interactive and Instructional Designer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about ThoughtFarmer?

Working with the thoughtfarmer team is fantastic. They're extremely helpful from pre-planning all the way through production and then even continue to provide support after launch. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Other than a few customization items that are unique to our situation, everything has been great Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

The amount of capability built in to ThoughtFarmer is amazing. They also have the ability to create custom "cards" for you to implement items that aren't part of the out-of-the-box version of the software. Definitely go through the card sorting and task testing exercises as it was extremely useful for organizing content Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

We needed an easy to use CMS that multiple people in the company can share and create content. This system has provided everything we've needed and more. Review collected by and hosted on G2.com.

DW
Network Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtFarmer?

Set up and successful implementation was a breeze. Even my users that were not incredibly tech-savvy were able to jump in and get started quickly. On top of the ease of use, customer and technical support are available, ready, and able to help with any questions or issues that come along. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

My users seemed to expect more customization out of the box for more basic settings, but most of this could be considered nit-picking. The features that mattered most had all the customization we needed for a successful intranet, without the need for add ons. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

We have a central location and changelog for essential policies and proceedures, which has taken what was a significant burden off of our policy writers and admins. The search feature is vital and takes away the guesswork of finding where necessary documentation is located, saving our users time. Review collected by and hosted on G2.com.

KD
Marketing and Graphics Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtFarmer?

My favorite part about it is the custom functionality that exists in the themes, colors, branding, images, and the process is very easy to customize our pages and add information. The other thing I really enjoy is that the interface is very user friendly for staff and admin alike. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Some things require upgrades but those are just minor compromises and there are workarounds if you really want. Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

Have a plan and clear site architecture of your needs Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

We are able to share company related information very quickly in a clear, concise way which we really appreciate. The benefits are a large company feels more cohesive and transparent - with stories we can easily share with one another.It has also been a cornerstone in creating a wonderful, diverse and inclusive culture. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ThoughtFarmer?

Ease of use.

ThoughtFarmer is ready to advance itself based off client needs.

Immediate support is available. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Most dislikes are brought to the attention of ThoughtFarmer and they work to correct those dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

Recommend being part of the cloud hosted platform. This eliminates alot of in-house maintenance. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

Employee engagement and inclusion.

We also utilize it for Project notes so others can see what is being worked in in the organization. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thank you for your recommendation! We are committed to providing a seamless experience for our clients with our cloud hosted platform.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ThoughtFarmer?

The customer support is quick and efficient. Always get a helpful response to any questions I ask. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

It is too pricey for all hourly employees to also use our intranet. If there was a cheaper option to give access to these employees, even if it was just our company news page, that would be great. Review collected by and hosted on G2.com.

Recommendations to others considering ThoughtFarmer:

Do it! Our intranet has really made the distribution of information across the company almost effortless. Review collected by and hosted on G2.com.

What problems is ThoughtFarmer solving and how is that benefiting you?

Communication throughout the company with regard to the ongoings of projects and sites has become much more manageable. Employees can see what is going on at all sites across the company in one place. Easy to use! Review collected by and hosted on G2.com.