# ThoughtFarmer Reviews **Vendor:** ThoughtFarmer **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.7/5.0 **Total Reviews:** 147 ## About ThoughtFarmer ThoughtFarmer is a leading intranet platform trusted by hundreds of organizations and loved by teams. Our easy-to-use software improves communication, collaboration, and knowledge sharing. Consistently ranked as a top-rated intranet, our customer experience is backed by a 90-day risk-free guarantee. What makes ThoughtFarmer different: - Branded, modern design – Customizable theming and navigation reflect your organization's unique identity, with no coding required - Ease of use – An intuitive drag-and-drop editor empowers anyone to create and manage content, regardless of technical skill - FormFlow digital workflows – Turn everyday paperwork into streamlined online processes that keep teams moving forward - AI-powered tools – Give everyone access to quick answers with AI Assistant, plus the ability to create content with ease with AI Create + Enhance. - Universal search – Find what you need in seconds with smart search that spans your intranet and connected tools - Full-featured mobile app – Keep frontline and remote workers connected with access to critical information from anywhere - Powerful analytics – Measure engagement, track content performance, and make data-driven decisions Best-in-class support sets us apart. Every customer receives expert guidance from our dedicated Customer Success team, who are passionate about our customers' success from launch to ongoing optimization. ThoughtFarmer customers report: 98% keeps employees up-to-date 99% improved internal communications 99% employees feel more connected 87% reach remote and field staff better Break free from scattered channels and siloed knowledge. With over 240 features and flexible configurations, ThoughtFarmer creates a single source of truth that employees actually want to use - helping you build a more informed, engaged, and connected workforce. ## ThoughtFarmer Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of ThoughtFarmer, enabling effortless content creation and collaboration across teams. (27 reviews) - Users value the **responsive customer support** from ThoughtFarmer, enhancing their overall experience and implementation success. (14 reviews) - Users appreciate the **ease of use and customization** of ThoughtFarmer, enhancing communication and supporting their internal culture. (12 reviews) - Users commend the **straightforward setup** of ThoughtFarmer, enabling efficient and independent management across teams. (10 reviews) - Users highlight the **easy setup** of ThoughtFarmer, enabling efficient independent management and streamlined team collaboration. (9 reviews) - Users appreciate the **intuitive design** of ThoughtFarmer, allowing easy content creation and management with minimal effort. (9 reviews) - Customization (7 reviews) - Communication (6 reviews) - Customization Flexibility (6 reviews) - Product Design (6 reviews) **What users dislike:** - Users find **limited customization** frustrating, as it restricts flexibility and requires additional costs for enhancements. (9 reviews) - Users experience a **confusion during initial use** , navigating permissions and content management requires a learning curve. (3 reviews) - Users are frustrated by **limited content management** features, including unsearchable links and lack of editing roles. (3 reviews) - Users face **filtering issues** with ThoughtFarmer, leading to a frustrating experience in managing workflows and multimedia. (3 reviews) - Users find ThoughtFarmer's pricing to be **expensive** , especially due to the shift to a subscription model and add-ons. (2 reviews) - Users experience **formatting issues** when importing content from Word, affecting consistency and customization options. (2 reviews) - Inefficient Automation (2 reviews) - Integration Issues (2 reviews) - Lacking Features (2 reviews) - Limited Options (2 reviews) ## ThoughtFarmer Reviews ### 1. Excellent product backed by an even better team! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom A. | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about ThoughtFarmer?** My rating is based on several factors, primarily the company, their team members, and their overall product. The team at ThoughtFarmer is kind, trustworthy, and provide extremely helpful professional services and support. They build carefully thought-out features and most importantly they listen and accept feedback. ThoughtFarmer is a wise decision for any company looking to organize internal documentation and communication while saving time and frustration. I would still recommend it over other options. **What do you dislike about ThoughtFarmer?** The team has been busy working on new integrations since my last review, and their new AI integration for a more natural search experience is a great example. Improvements in FormFlow are always welcome, but I feel like forms have such a vast set of use-cases, it is hard to please every need. **What problems is ThoughtFarmer solving and how is that benefiting you?** Our legacy intranet is not mobile friendly, it was designed with little oversight and has grown organically through the years. It is more of an index page than a proper intranet. Most people use it very little. It adds very little value to our agency. **Official Response from Marc McPherson:** > Thank you for your kind words! We're glad to hear that ThoughtFarmer has made such a positive impact on your daily work. We understand the importance of seamless integrations and are actively working on expanding our integrations to better serve our customers. We're committed to continuously improving our product to provide the best experience for our users. Thank you for choosing ThoughtFarmer! ### 2. ThoughtFarmer moves us into the 21st century. **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about ThoughtFarmer?** I am intrigued by Outlook calendar integration. **What do you dislike about ThoughtFarmer?** More custom widgets and better user management for inactive profiles of former employees. **Recommendations to others considering ThoughtFarmer:** Take the time to review their demos and get to know the team responsible for your new site. Take the review meetings seriously and make sure you have the right people in charge of this project on your end. Let ThoughtFarmer guide you through the process as they have perfected things. Ensure your project team has representation from every area of the company and let them be your ambassadors to the rest of the staff. Everything will be so much more rewarding if your entire company buys into the new site. Finally, limit the number of content editors and administrators to avoid "too many hands in the cookie jar." We also established a steering committee that is responsible for overall decisions regarding the site. **What problems is ThoughtFarmer solving and how is that benefiting you?** Company-wide communication has improved by leaps and bounds since we switched over to the new modern intranet platform. Also, the staff as a whole is more involved and taking an active role in the content. We haven't fully embrassed the social media aspects of this site as much as other companies might have but the staff is very excited and I could see this happening down the rode (See above comment about our reservations). Features such as following or bookmarking a page, shout outs to coworkers, news blasts and document retention have been embraced by the majority of our employees. Finally, as mentioned above, their guidance allowed us to clean up a mess that was build and ignored over the course of twenty years. They also taught us to link to content instead of putting it in multiple places. This helps prevent the same content being updated in one location but out-of-date elsewhere. ### 3. Loving ThoughtFarmer **Rating:** 5.0/5.0 stars **Reviewed by:** Riley P. | Marketing Manager, AVP, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ThoughtFarmer?** I love how ThoughtFarmer has connected our teams across all locations. It allows us to support one another and stay informed about what’s happening in each of our communities. **What do you dislike about ThoughtFarmer?** I’d love to see more video capabilities and analytics tracking, but overall, we’re extremely happy with ThoughtFarmer. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer is helping us create a line of communication between each of our locations. Previously, it was hard to connect with each location. Our new Intranet has allowed us to connect with everyone, both bank and insurance. Whether that be through our news feed, shout-out's, photo galleries, or a silly poll question. I enjoy being able to interact with our employees across our company. **Official Response from Marc McPherson:** > Thank you for sharing your positive experience with ThoughtFarmer! We're thrilled to hear that our team's support and guidance have been instrumental in the success of your Intranet implementation. It's fantastic to hear how ThoughtFarmer has improved communication across your organization's locations, fostering better connections and interactions among employees. We're delighted to play a role in enhancing your internal communication and collaboration. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing ThoughtFarmer! ### 4. Highly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about ThoughtFarmer?** Having worked with ThoughtFarmer for a few years now, I can attest that the level of support is top tier. Whether it is a small question or a bigger issue that requires looking into, there is a timely response as well as regular follow up communication when necessary. I give them top marks for communication! **What do you dislike about ThoughtFarmer?** The app is still not nearly as user friendly as the desktop version. The search button works well, so this is a great option instead of using the menu. **What problems is ThoughtFarmer solving and how is that benefiting you?** Accessibility to information for all staff - saves them having to ask me what the tool allowance policy is, for example Company wide communication - everyone gets the same information at the same time Collaboration - committees can add their own information to agendas instead of emailing Builds community - the "people" section is helpful in providing a face and contact information **Official Response from Marc McPherson:** > Thank you for the glowing recommendation! We're thrilled to hear that you find ThoughtFarmer easy to navigate and a valuable tool for building community and enhancing company-wide communication. We appreciate your feedback about the app - we're constantly working to improve our mobile experience, and your input is invaluable in that process. If you have any specific suggestions on how we can enhance the app experience, please feel free to share them with us. If you have any further feedback or need assistance, please don't hesitate to reach out. ### 5. ThoughtFarmer Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria R. | Digital Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about ThoughtFarmer?** Best customer support team and excellent product. **What do you dislike about ThoughtFarmer?** No it’s a great product and wonderful support team. **Recommendations to others considering ThoughtFarmer:** I highly recommend ThoughtFarmer for anyone looking to start an intranet. There are 3 big things to highlight: 1. The product is simple and easy to use and you also get a wonderful team of experts who are always available to help. 2. The ThoughtFarmer community is another great resource for administrators to ask questions and connect with others. 3. The ThoughtFarmer analytics tool is useful, comprehensive and easy to use. This allows us to really see exactly what's working and what's not so that we don't waste time on content that is not useful. **What problems is ThoughtFarmer solving and how is that benefiting you?** We have been able to maximize telework by reaching colleagues who previously relied on in-person interactions to get info. We have also been able to extend our reach to our international colleagues! ### 6. Customizable and User-Friendly Intranet Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Jason J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about ThoughtFarmer?** I use ThoughtFarmer as an internal intranet site. It helped streamline and modernize our intranet. I like that it is customizable and user-friendly. The backend management is good. We were able to sync our Active Directory users, pull in contact cards for the employee directory, and overlay an internal SharePoint site for linking documents. The customization and syncing features were helpful. Also, it links to our internal Microsoft Dashboard, and the setup was easy once our team was on the same page. **What do you dislike about ThoughtFarmer?** When embedding a document in ThoughtFarmer, the document views are not flexible. You sometimes need to scroll through a file within a view window, and the orientation cannot be changed. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer helped streamline and modernize our intranet, allowing us to sync AD users and connect with an internal SharePoint site, improving customization and backend management. ### 7. Perfectly Tailored Intranet Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Derek N. | Professional Recruiter **Reviewed Date:** January 15, 2026 **What do you like best about ThoughtFarmer?** I like that ThoughtFarmer works really well with what we needed and has similar functionality to what we were accustomed to. The forms function is one of the best aspects for us, as it allows us to handle internal requests efficiently. The ability to design and lay out the site to our preferences made it pretty easy for us. The design flexibility is valuable as we can customize different sections of the platform as we like. The search function also works pretty well, and I'm excited about the upcoming AI functionality. **What do you dislike about ThoughtFarmer?** I'd like ThoughtFarmer to function more like Myspace where we could embed music or videos directly from YouTube, instead of linking externally. There are areas where you can use GIFs, but it's just not used across the site as much as I'd like. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer helps us engage employees, store documents, enhance communication, and manage information effectively. We switched for better functionality, ease of use, and reliable customer service. ### 8. A fantastic intranet software! **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about ThoughtFarmer?** As expected, the content review feature is proving to be very helpful in maintaining accurate information for our staff. **What do you dislike about ThoughtFarmer?** The app is still less functional than the desktop site but again, not a deal breaker in usability thanks to the search bar! **What problems is ThoughtFarmer solving and how is that benefiting you?** Solving problems of communication, siloed/outdated information. Our employees now have access to current news and information at their fingertips. **Official Response from Marc McPherson:** > Thank you for sharing your experience with ThoughtFarmer! We're thrilled to hear that you find our intranet software user-friendly and that our implementation services and customer service met your expectations. We are continuously working on improving our platform, and your input is valuable to us. If you have any specific suggestions on how we can enhance the app navigation or any other features, please feel free to share them with us. It' great to see that ThoughtFarmer is helping to improve communication and access to up-to-date information within your organization. ### 9. Excellent, User-Friendly Content Creation with Ease for End Users **Rating:** 4.5/5.0 stars **Reviewed by:** Krista R. | Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about ThoughtFarmer?** The user-friendly features for creating content, along with the overall ease of use for end users, are excellent! **What do you dislike about ThoughtFarmer?** There are a few social features that could use improvement such as emoji's or gifs in comments. It would also be nice to have the glossary feature available on all pages that "might" be able to use that feature. Right now we can only use it on the Client page. **What problems is ThoughtFarmer solving and how is that benefiting you?** Our biggest concern for switching was security and customer service. Both of which were immediately fixed by switching to Thought Farmer. ### 10. Intuitive Intranet with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ann H. | Director **Reviewed Date:** December 23, 2025 **What do you like best about ThoughtFarmer?** I love that ThoughtFarmer is really easy to use and intuitive. The client services team is also great, they are friendly and responsive whenever I need help. The ease of use means I don't have to spend much time training people, which supports faster adoption by employees and increases usage. It also saves me time, allowing me to focus on other tasks. The client services team helped me effectively implement the intranet with a very small team—just myself. They were incredibly useful, proactive, and responsive throughout the process. **What do you dislike about ThoughtFarmer?** They are based in Canada, so they aren't in the European time zone for customer service. So that's not ideal, but hasn't been a challenge so far. **What problems is ThoughtFarmer solving and how is that benefiting you?** I use ThoughtFarmer to share information in an engaging way, helping employees understand organizational happenings better and supporting better employee engagement. ### 11. End User-Friendly, Powerful Intranet Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2020 **What do you like best about ThoughtFarmer?** I appreciate how ThoughtFarmer stands out as a user-friendly product, making it accessible for end users without technical backgrounds to create, edit, and distribute content effortlessly. This ease of use eliminates the need for day-to-day IT support, avoiding bottlenecks in information publishing and allowing anyone in the organization to contribute effectively. The calendaring and search features are very helpful, along with multimedia support, which enhances content engagement. I find the active directory integration seamless as it removes the necessity for separate accounts, and the version control history along with the content management capabilities are exceptional. These features support my organization by solving communication challenges, allowing many-to-many communications with robust security controls for information dissemination. The setup of ThoughtFarmer is straightforward and easy, highlighting its efficiency as a product that empowers users to manage the system independently. **What do you dislike about ThoughtFarmer?** I dislike that ThoughtFarmer has made a business decision to move exclusively to cloud-based offerings. As an on-premise customer, the shift to a subscription cost model from our existing licensing cost coupled with an optional annual maintenance fee, is not preferable. I believe ThoughtFarmer should reconsider continuing to offer an on-premise solution, acknowledging the industry's current trajectory towards cloud solutions, even though it might not align with the trends expected by 2025. **What problems is ThoughtFarmer solving and how is that benefiting you?** I use ThoughtFarmer for corporate intranet to facilitate many-to-many communication, solve publishing bottlenecks with security controls, and enable simple content creation without technical expertise. ### 12. Kind, Knowledgeable, and Highly Collaborative Team at TF **Rating:** 5.0/5.0 stars **Reviewed by:** Lauretta C. | Administrative and Training Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about ThoughtFarmer?** I thought the team at TF was kind, thoughtful, knowledgeable, creative, and highly collaborative. **What do you dislike about ThoughtFarmer?** I don't have any complaints. They were great. **What problems is ThoughtFarmer solving and how is that benefiting you?** We wanted increased communication, access to our knowledge base in one central location, a place to encourage employee engagement. ### 13. Check out ThoughtFarmer for your next intranet! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about ThoughtFarmer?** From an administrator's perspective, I love that each resource has a home, content reviews and content owners can keep us on track, and there are so many customizable features. The launch and implementation team were amazing!!! They set a timeline with us, kept us on track, and gave us all the tools and training to be effective administrators. They had so many good ideas that we used for our migration and launch. Now that we're launched, it shows how important and successful our pre-launch work was - many users are in our new intranet daily. **What do you dislike about ThoughtFarmer?** I want to start by mentioning that all of this feedback has already been shared with ThoughtFarmer, and it may be considered for future feature updates. The company has been very responsive and attentive to our suggestions whenever possible. That being said, here are my dislikes: External links are not searchable or easily maintained. This is a big deal because as a credit union we have many external links. I wish there was a role for editing content but not publishing content, to have dual control over the content. Someone else would need to publish it. **What problems is ThoughtFarmer solving and how is that benefiting you?** One of our major organizational goals was eliminating mass emails to all staff. The news feature in ThoughtFarmer is very customizable and should help us make good progress with the goal - now it's just giving staff time to adjust to the change. ### 14. Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about ThoughtFarmer?** The best part of ThoughtFarmer was the smooth implementation process! We had a small timeframe to get this product launched and fully transition all of our internal information over on top of training our employees to do so. We had several meetings a week to ensure our employees had the resources available. Alina was also quick to respond to any questions we came across outside of the meetings as well. Additionally, the system is very user friendly! **What do you dislike about ThoughtFarmer?** I do wish there were more options of cards to be available to give it more fun personalization for different topics. But the selection itself as it really covers a lot already! **What problems is ThoughtFarmer solving and how is that benefiting you?** We do not have any current problems. ThoughtFarmer was able to walk us through the limited hiccups along the way within the implementation process. We do have a minor enhancement suggestion that we have submitted, but it is not an issue to our database at all. ### 15. ThoughtFarmer: Effortless Communication, Stellar Support, and Easy Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** S. W. | Public Relations and Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about ThoughtFarmer?** The platform is easy to use and customizable, and it has significantly improved our internal communication and culture. The ThoughtFarmer team truly feels like a partner. They listen, respond quickly, and continually help us find better ways to use the platform to meet our goals. **What do you dislike about ThoughtFarmer?** I honestly do not dislike anything. There’s a small learning curve for first-time users, especially those less comfortable with technology—but the onboarding tools and support team make it much easier to get everyone comfortable quickly. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer helped us improve our internal communication and employee relations. ### 16. Wonderful Launch with ThoughtFarmer **Rating:** 5.0/5.0 stars **Reviewed by:** Cody Z. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about ThoughtFarmer?** ThoughtFarmer was a fantastic company to work with. Their team was professional, friendly, and responsive from start to finish. Everyone we worked with throughout the project was helpful and made the process seamless. **What do you dislike about ThoughtFarmer?** A couple of the functions could be more flexible, several enhancements require an add-on cost, and reports could be a bit more built out. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer has solved our issues with outdated documents, no centralized news hub, searching, and easy navigation by having a platform that is both modern and user-friendly. The features that ThoughtFarmer has developed actually work and help us stay on top on our intranet. **Official Response from Marc McPherson:** > Thanks for the review, Cody. I may be biased, but I think the team is pretty great too. Also, thanks for your feedback about flexibility. If you haven't flagged it for the team yet, please drop me a quick note, I would love to explore that with you further. ### 17. Repeat Referrals for ThoughtFarmer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2021 **What do you like best about ThoughtFarmer?** Not only is this an out-of-the-box intranet, but very customizable too. With each version upgrade, comes new bells & whistles. It's intuitive and straight-forward to learn so that you can manage your own content in a quick, cost-effective manner vs waiting for a company to make changes for you! **What do you dislike about ThoughtFarmer?** Administrative rights still need to be more granular even though there have been improvements. Most have requested their content be more locked down in draft or restricted to specific eyes. **What problems is ThoughtFarmer solving and how is that benefiting you?** Last year, I opened 17 tickets with ThoughtFarmer with various questions, customizations or assistance. All tickets were resolved promptly. Recently, they ensured us that AI Create and AI Enhance met all our security requirements before we could proceed with Beta testing. I am now looking forward to Beta testing AI Assistant too. ### 18. Thorough Implementation, Easy to Use, and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about ThoughtFarmer?** Customer Service, Implementation Process was very thorough, Ease of Use, Social engagement opportunities. **What do you dislike about ThoughtFarmer?** Ticketing system could use some work. Would like for the system to know the approval process based on how we set up the workflow instead of sometimes having to assign the person the ticket goes to next. **What problems is ThoughtFarmer solving and how is that benefiting you?** Helping with employee engagement, social aspect of the system, document control was key, ticketing system was also very important. ### 19. Helpful Team, Strong Features, and an Intranet That's Simple to Maintain **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2025 **What do you like best about ThoughtFarmer?** What I like most is how easy the product is to use and manage. The layout is intuitive, the tools are flexible, and it's simple to update content whenever we need to. **What do you dislike about ThoughtFarmer?** There isn't much I dislike, but there were a few areas that had a slight learning curve at first. Once I became familiar with the system, it was smooth. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer solves our need for a centralized, easy-to-manage intranet. It keeps our documents, updates, and resources all in once location, which saves time and reduces confusion. It's helped our team communicate better and stay more connected. ### 20. Engaged Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Allie M. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ThoughtFarmer?** The news articles have been a great way to keep employees informed about key things going on in the company. The news articles have been very engaging! The other standout for me with ThoughtFarmer is the ability to take and keep meeting minutes in a place that is easily accessible and can be followed up on. Overall it has been a great tool! **What do you dislike about ThoughtFarmer?** I did run into a few problems creating forms as some of them are complicated and require an extremely long form even with the exceptions active. If there was a way to import forms and create without so many manual processes that would have been helpful. **What problems is ThoughtFarmer solving and how is that benefiting you?** Our company needed a solution for ensuring employees have the resources that they need to help our customers, access their benefits, and stay engaged. This was previously done through internal folders that employees had trouble accessing. ThoughtFarmer gave us a platform to provide resources easily. We were also looking for a solution in which we could communicate key information and benefits to everyone in a consistent manner. **Official Response from Marc McPherson:** > Thank you for sharing your feedback about ThoughtFarmer! We are thrilled to hear that you find the news articles engaging and the platform useful for keeping meeting minutes accessible. We appreciate your feedback regarding the challenges you faced with creating forms. We will definitely take this into consideration for future improvements to make the process more streamlined and user-friendly. It's great to hear how ThoughtFarmer has helped your company provide resources more easily and communicate key information effectively. If you have any further suggestions or need assistance with anything else, please feel free to reach out. We are here to help and support you in any way we can! ### 21. Our high expectations were exceeded. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Public Relations and Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about ThoughtFarmer?** Everything we were promised was delivered—and then some. The product is extremely easy to use and thoughtfully designed. The team consistently goes above and beyond to find solutions when challenges arise. Even after the initial setup, one of the implementation team members has stayed involved to offer continued support, which is something you don’t see very often. **What do you dislike about ThoughtFarmer?** It’s hard to come up with any real downsides, more-so just small features that would be an improvement if they were implemented. The only minor inconvenience is needing to adjust formatting when bringing in content from a Word document. It would be fantastic to have an AI feature that could automatically build web pages based on the structure and style of a Word file. It would also be nice to have a full integration with our phone system. While we can easily click on an employee in the intranet directory and call them on our desk phones right through our intranet, we cannot view their availability status on Thought Farmer. I would love to have that feature. **What problems is ThoughtFarmer solving and how is that benefiting you?** We were looking for a way to enhance internal communication and boost employee engagement and recognition across several locations. We also needed a more organized, accessible space to store important documents. The search functionality has been a game-changer—it’s made finding information much easier and significantly increased our efficiency. **Official Response from Marc McPherson:** > We are thrilled to hear that ThoughtFarmer has exceeded your expectations! Our team is dedicated to providing easy-to-use and thoughtfully designed solutions, and we are glad to hear that you have experienced this firsthand. We appreciate your feedback on potential improvements and will take your suggestions into consideration for future updates. We are pleased to hear that ThoughtFarmer has helped enhance your internal communication, boost employee engagement, and improve document organization. Thank you for sharing your experience! ### 22. Modern, User-Friendly, with Excellent Support—Customization Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Karen G. M. | Business Development & Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about ThoughtFarmer?** Easy to use, great customer service, the different features, modern, accessible. **What do you dislike about ThoughtFarmer?** Sometimes there are things that are not customizable. **What problems is ThoughtFarmer solving and how is that benefiting you?** Getting rid of thousands of emails! It is so nice to be able to create a place that everyone can go to and everything has a home. It's easy to use and super modern. ### 23. An effective, humane, and well-thought-out solution for internal collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Daniela O. | Conseillère Web, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about ThoughtFarmer?** The combination of a user-friendly interface, powerful content management tools, and a high degree of customization. The platform allows for structuring information in a clear and logical way, while being easy to use for members of our university community. The search engine is efficient, navigation is smooth, and user experience is at the heart of the design choices. Additionally, the support from the team is remarkable: quick, human, and always relevant. It is a trusted partner for bringing a modern and engaging intranet to life. **What do you dislike about ThoughtFarmer?** Some layout options are limited or require workarounds when trying to deviate from standard templates. For organizations like ours, which have varied needs in terms of internal communication, a bit more flexibility in content editing would be welcome. **What problems is ThoughtFarmer solving and how is that benefiting you?** Previously, information was scattered across various tools, shared files, or newsletters. Now, members of our community (administrative staff, professors, lecturers, etc.) can quickly access up-to-date and well-structured content. The platform also facilitates knowledge sharing, the dissemination of important announcements, and the identification of internal resources. It saves time for everyone and is a strong lever for institutional cohesion. ### 24. The implementation team with ThoughtFarmer was fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about ThoughtFarmer?** We've been live with ThoughtFarmer for a couple of months now. I use the platform daily as a user and administrator. Our new ThoughtFarmer intranet is so much better than our old intranet. Having it hosted saves us from the server maintenance and patching. The search option on the site saves our users so much time in searching for forms, pages, and other content. The implementation team made the onboarding process easy and digestible. The customer support and helpdesk team at ThoughtFarmer is attentive and helpful. They have even put a couple development items that we suggested in the queue for future releases. An important feature that ThoughtFarmer provides is integration with Active Directory. This allows us to maintain our users in one system, as opposed to updating AD and our intranet. **What do you dislike about ThoughtFarmer?** 1) Some of the training during the onboarding process was canned and wasn't customized for us 2) Can't search for links in the search menu 3) Users can't save custom page views with sections expanded or collapsed **What problems is ThoughtFarmer solving and how is that benefiting you?** Our old intranet was built on an in-house WordPress. The product was becoming less and less usable and more difficult to maintain. We started to look for a replacement that was hosted by the software provider. Additionally, we wanted a vendor who had experience with financial institutions. In doing our search, ThoughtFarmer quickly separated itself. During the onboarding process, ThoughtFarmer helped us take an audit of our current intranet and design a new build on their platform. Our new ThoughtFarmer intranet provides a place where departments can store and manage their own content (forms, policies, links, etc.). This saves the IT group from managing everything on their own. Additionally, the content is much more accessible. Users can search for content instead of needing to drill down through each page to find it. The employee directory syncs with Active Directory - giving us accurate information that only needs updating in one place. **Official Response from Marc McPherson:** > Thanks so much for the amazing review! We’re thrilled to hear your new intranet is making life easier, from search to content management to Active Directory sync. Huge kudos to our implementation and support teams (we love them too!) We’ll pass along your kind words! We also appreciate your feedback on training and search features. It helps us keep improving. Thanks for being part of the ThoughtFarmer community! ### 25. Amazing Customer Service and Training Throughout the Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ThoughtFarmer?** I have to say their customer service and the training throughout the process have been amazing! **What do you dislike about ThoughtFarmer?** So far, I haven’t found anything negative along the way. **What problems is ThoughtFarmer solving and how is that benefiting you?** They solved all the problems we had with our previous intranet provider. I’d also say they’ve made a real difference in ease of use, with updated and continuous improvements and innovation. The search function and AI are especially helpful, and there’s so much more that has improved as well. ### 26. ThoughtFarmer: A User-Friendly Intranet with Excellent Support and Ongoing Innovation. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about ThoughtFarmer?** ThoughtFarmer has been a great company to work with. They've developed an intranet platform that is incredibly easy to administer and manage. From creating a platform that has helped us organize all of our documents and forms to improving communication across our entire team. **What do you dislike about ThoughtFarmer?** Forms - It would be helpful to have the ability for a submitter to send a form to a specific person or group of their choosing. Currently, forms can only be routed to a predetermined individual who receives the notification. W hil others can access and view the form, they do not receive any alerts. Additionally, forms must be completed and submitted in one sitting. There is no option to save progress and return later, which can be limiting for more complex or time-consuming submissions. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer is helping to solve a disorganized process of compiling and updating internal forms and documents. We are able to place forms in one spot and link to any additional pages we choose. When updating the form we are able to "replace" the current form and all of the links are updated as well. ThoughtFarmer is also helping with employee communication. We are able to update and notify our employees through ThoughtFarmer News Reels and News Articles. We are also able to manage a bulk following of articles and procedures for our employees. **Official Response from Marc McPherson:** > Thank you for sharing your experience with ThoughtFarmer. We're glad to hear that our platform has made document organization and team communication easier for you. We understand your feedback about the forms feature and will take it into account as we continue to innovate and improve our product. ### 27. User-Friendly Design, but Upload Feature Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about ThoughtFarmer?** Very easy to use, I like how it looks like a social media platform since now a days people use those on a regular basis. **What do you dislike about ThoughtFarmer?** I don't like that you have to upload something to put on the page and it shows it at the bottom of the page. **What problems is ThoughtFarmer solving and how is that benefiting you?** I am not sure of any problems that they are currently working on for us. ### 28. ThoughtFarmer was the right choice, from beginning to end. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about ThoughtFarmer?** It is easy to use and understand. Because of this, setup is a breeze, and once you're launched you can easily teach others how to use the tool. The software makes sense. As you build the site you'll find you're able to see and understand how everything works. This makes setup a breeze. Their staff is awesome. Oscar in support was always available if things broke. Ben and Alina with the weekly check ins kept me on pace and were extremely knowledgeable. If they didn't know the answer they always got back to me in a timely fashion. I truly felt like they cared. **What do you dislike about ThoughtFarmer?** Outlook doesn't integrate with their calendar, but ThoughtFarmer has told me this will be updated within the year. **What problems is ThoughtFarmer solving and how is that benefiting you?** We have multiple offices that can feel very separated. ThoughtFarmer allows us to have one location to share success stories, events, and news. We've been live less than a year and the benefits are already piling up. **Official Response from Marc McPherson:** > Thank you for your kind words! We're glad to hear that you found ThoughtFarmer easy to use and that our staff provided helpful support. We understand the importance of integrating with Outlook and are working on updates to address this. We appreciate your feedback and are grateful for your support! ### 29. ThoughtFarmer is an AMAZING intranet provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah J. | Talent Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about ThoughtFarmer?** Great team to work with: super responsive, open to feedback & suggestions, timely responses. Great platform that is easy to use for both the user and the admin. If we ever had issues, they would work to resolve them as quickly as possible! They provide a perfect balance of helping & guiding us, but also empowering us to create the pages on our own. It was a great experience overall. I provided feedback and suggestions for improvements along the way and the team was always open & receptive and also happy to hear. They were great to work with, had easy to follow meeting notes and action items, always responded quickly and effectively when we had issues, they always seek to find the best solutions. I am really so happy that we found this company! It is a fantastic platform and a company filled with kind and helpful people. If I had to do it all over again, I would choose Thoughtfarmer in a heartbeat! **What do you dislike about ThoughtFarmer?** I would have liked to see more info up front before our sessions to maximize the efficiency of the session. Most of my team members had not ever had an intranet before, so it was very new to them. Also, it would have been good to have met with the ThoughtFarmer team after the content inventory to discuss how the content would actually be set up. We wanted documents in a document library and not have a separate page for each piece of content. We did not spend enough time discussing the different content types: a page, a group, a section, etc. I think we would have made progress faster if our sessions were working sessions vs learning sessions. Just send us the overview, the powerpoint and a video, then we can do the creating together during our meeting. Also, sometimes the meetings started 1-5 minutes late. I know that ThoughtFarmer books back to back meetings, but I think it's important to start meetings on time. **What problems is ThoughtFarmer solving and how is that benefiting you?** We desperately needed a central location for storing our documents, for sharing documents and for communicating to our employees and our ThoughtFarmer intranet is helping us to meet ALL of these goals! We are thrilled with this easy-to-use platform. Although this was a very new thing for our firm, everyone took to it so easily! **Official Response from Marc McPherson:** > Thank you for sharing your positive experience with ThoughtFarmer! We are thrilled to hear that you found our platform easy to use and that our team was responsive and helpful. Your feedback is valuable to us, and we appreciate your suggestions for improvement. We've taken your comments into consideration and are updating some processes to maximize session efficiency. Update: have since revamped all our pre-session resources and agenda items for onboarding sessions. Her feedback was super helpful! We are glad that ThoughtFarmer has been able to help with storing, sharing documents, and communicating effectively with employees.Thank you for choosing ThoughtFarmer, we're excited you're here. Update: Sarah, your feedback was super helpful and we have revamped all our pre-session resources and agenda items for onboarding sessions as a result. Thank you for making ThoughtFarmer better! ### 30. We love ThoughtFarmer **Rating:** 5.0/5.0 stars **Reviewed by:** Megan T. | Director of Member Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about ThoughtFarmer?** we love the ease of navigation, the engagement we get from staff, and most of all we love the shout-out section which has helped boost employee morale! **What do you dislike about ThoughtFarmer?** can sometimes be hard to change things when an employee leaves. **What problems is ThoughtFarmer solving and how is that benefiting you?** they have made it a much easier process to execute information to our staff, give them kudos and helped reduce the amount of emails going out daily. ### 31. Thoughtfarmer - strong customer service and clean look & feel **Rating:** 4.5/5.0 stars **Reviewed by:** Daria S. | Communications Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about ThoughtFarmer?** It has a clean look and feel on the front end and an easy-to-use back end. The customer support from the beginning through to the launch and sustainment of our Intranet was top notch. The implementation of the Intranet was seamless and we have received positive feedback from our employees. **What do you dislike about ThoughtFarmer?** There were some features that we had hoped would be built in and weren't. We had to get our designed to build some customized features. However, Thoughtfarmer was really interested in understanding which would be helpful for future customers and took this feedback to their development team. **What problems is ThoughtFarmer solving and how is that benefiting you?** Low engagement on our Intranet. With a redesigned Intranet, it was an opportunity to reignite interest in our Intranet and drive employees there for multiple purposes. We've already seem higher use of the Intranet than we had previously. **Official Response from Marc McPherson:** > Thank you for sharing your experience with ThoughtFarmer! We're thrilled to hear that you appreciate the clean look and feel of the platform, as well as the excellent customer support. We're always looking to improve the platform and will use your feedback to work on improving the platform for future users. It's great to hear that ThoughtFarmer has helped increase engagement on your Intranet and that your employees are finding it more useful. If you have any specific features or suggestions you'd like to share with us, please feel free to reach out. We're here to support you every step of the way! ### 32. Great product thats easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Colin W. | Network & Security Governance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about ThoughtFarmer?** The ease of use, and customization options are fantastic. The speed at which we were able to build something and deploy it was great. **What do you dislike about ThoughtFarmer?** Some of the text formatting was inconsistent, but not too big of an issue. **What problems is ThoughtFarmer solving and how is that benefiting you?** Its filling any communication gaps that we had between departments, and allowing people to easily/quickly see others in the organization. **Official Response from Marc McPherson:** > Thank you for sharing your feedback on ThoughtFarmer! We're thrilled to hear that you find the platform easy to use and appreciate its customization options. We understand your concern about text formatting inconsistencies and will certainly look into it. It's great to know that ThoughtFarmer is helping bridge communication gaps between departments and facilitating better visibility within your organization. If you have any further feedback or need assistance with anything, please feel free to reach out to us. ### 33. An Excellent Tool for Bringing Teams Together **Rating:** 5.0/5.0 stars **Reviewed by:** Amy F. | Director, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about ThoughtFarmer?** ThoughtFarmer is organized and easy to use for a variety of demographics. The user experience allows staff to quickly find what they need and access critical company information, helping to bring our teams and offices together. The ease of implementation was amazing and their team was very helpful throughout the whole process. **What do you dislike about ThoughtFarmer?** Overall, there are very few downsides to ThoughtFarmer. While there were some creative limitations, they are more than compensated for by its functionality and excellent user experience. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer is solving the challenge of keeping teams connected and informed, especially with many office locations and a hybrid work environment. It allows staff to easily access critical company information, collaborate across departments, and stay updated on organizational news. This has significantly improved communication, streamlined processes, and strengthened team. ### 34. Supportive Team and Customizable Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Laurie S. | Director, Internal Communications and Employee Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about ThoughtFarmer?** The ThoughtFarmer team was a pleasure to work with! From the initial sales meeting to launch, everyone was professional, friendly, and genuinely committed to our success. They offer an incredible variety of resources on their community page, making it easy to find support and inspiration. Plus, the platform itself is highly user-friendly and customizable, allowing us to tailor it perfectly to our needs. **What do you dislike about ThoughtFarmer?** While I would have appreciated a bit more design support and flexibility within the platform, we're still exploring its capabilities and have benefitted from the expertise of our in-house design team. Overall, ThoughtFarmer has been a great choice for our organization. **What problems is ThoughtFarmer solving and how is that benefiting you?** Before ThoughtFarmer, our intranet was basically just a place to access corporate documents—nothing more. Now, it’s a social, two-way communication tool that keeps everyone connected and engaged **Official Response from Marc McPherson:** > Thank you for your kind words about our team and platform. We understand the importance of design support making sure everything is just right, and we're continuously working to enhance these aspects of our platform. We're glad to hear that ThoughtFarmer has been a great choice for your organization. ### 35. ThoughtFarmer Delivers Exceptional Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about ThoughtFarmer?** I like their customer service as well as the interface and functionality of the software. **What do you dislike about ThoughtFarmer?** I'd like if there were more built-in tutorials to guide employees on using the features of the site. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer allows for collaboration amongst employees, internal communications and news items, and knowledge storing and sharing. ### 36. Excellent customer service and flexible platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about ThoughtFarmer?** Excellent customer service, flexible, user-friendly, and easy-to-use platform. **What do you dislike about ThoughtFarmer?** I would like to have access to preformatted layout templates with text blocks, images, and/or video. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer offers turnkey features that meet our organizational needs. ### 37. Found ThoughtFarmer very simple and intuitive to navigate and set up information pages on. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about ThoughtFarmer?** Best thing about ThoughtFarmer is how little thought I need to put into details other than the specific information I want to convey, most other things are either intuitive or handled entirely by the site. **What do you dislike about ThoughtFarmer?** Permissions between pages can get complicated for uploads, links sometimes don't update when article names change. **What problems is ThoughtFarmer solving and how is that benefiting you?** Can use ThoughtFarmer as a knowledge base to distribute information readily to end users, simplifies this flow and reduces the amount of basic tasks my team needs to handle. **Official Response from Marc McPherson:** > Thank you for taking the time to share your detailed feedback! We’re so pleased to hear that you find ThoughtFarmer intuitive and easy to use, without getting bogged down in the setup. It's great to know that ThoughtFarmer is helping streamline knowledge sharing and lighten the load for your team. That's exactly the kind of impact we hope to have. We also appreciate your comments about permissions and link updates when article names change. These are important areas, and your feedback helps us continue to improve. If there’s anything else we can do to make your experience better, please don’t hesitate to let us know, we’re always eager to learn and improve. ### 38. Easy To Design and Move pages to match your desired look. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about ThoughtFarmer?** Its easy to learn and teach others. I also like how easy you can move their pages around when making new areas on the site. The collaboration and drafting tools make setup so easy. I can invite the entire team to help or approve the setup before launching it. **What do you dislike about ThoughtFarmer?** The news articles could use samples that pop up before you post them to help everyone match the theme of the companys intranet. IE have an image requirement etc. **What problems is ThoughtFarmer solving and how is that benefiting you?** I can learn the new hires, post training documents and videos, and post images across the site. Overall its allowed me to share a lot of exciting photos and news that wouldn't have seen the light of day before. **Official Response from Marc McPherson:** > Thank you for sharing your experience with ThoughtFarmer! We're thrilled to hear that you find the platform easy to learn and use for collaboration. It's great to hear how ThoughtFarmer has helped you share training materials, and promote company news effectively. If you have any suggestions or feedback, please feel free to reach out. We're here to support you every step of the way! ### 39. ThoughtFarmer for HR Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Julia J. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about ThoughtFarmer?** How user friendly it is! It is very easy to learn and to update the HR page. **What do you dislike about ThoughtFarmer?** I think the design could be better, it is not very modern. **What problems is ThoughtFarmer solving and how is that benefiting you?** It helps us de-clutter inboxes and post news there. **Official Response from Marc McPherson:** > Thank you for sharing your feedback on ThoughtFarmer! We're thrilled to hear that you find it user-friendly for updating HR pages. We appreciate your input on the design, your input will be shared with our team. It's great to hear that ThoughtFarmer is helping you streamline communication and de-clutter inboxes. If you have any more suggestions or need assistance, please feel free to reach out. We're here to help! ### 40. Easy to navigate site which is user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Amy S. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about ThoughtFarmer?** -Easy to navigate. -User friendly. -Strong customer support team. **What do you dislike about ThoughtFarmer?** No complaints or constructive criticisms based on my limited experience to date. **What problems is ThoughtFarmer solving and how is that benefiting you?** Communication/information sharing. Making information more widely accessible has been very beneficial. **Official Response from Marc McPherson:** > Thank you for the feedback! We strive to make ThoughtFarmer easy to navigate and user-friendly, and we're pleased to hear that you find it helpful for communication and information sharing. ### 41. Easy to implement, easy to use by staff **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah K. | Manager, Corporate Services & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about ThoughtFarmer?** We are a small organization, and recognize that we’re probably only using ThoughtFarmer at a small percentage of its actual power. Knowing this, ThoughtFarmer has been very patient in helping our org understand what tools and features would be a great fit for our office to implement from this tool. The implementation was a breeze. Our client rep was very organized in our meetings, never missing a single item she had committed to following up on. I felt heard, valued and checked in on at every step in the process. Staff appreciates how easy the software is to use. Their ThoughtFarmer community page and comprehensive YouTube videos have been invaluable. I would recommend ThoughtFarmer to anyone looking for a great Intranet software tool. Updated: August 2024. We're still using ThoughtFarmer, and I love the features they've added over the past few years to make it even easier to navigate and use as both an employee, and as the site admin. **What do you dislike about ThoughtFarmer?** It could be a little more intuitive on the best practice for navigation development, but our client rep held our hand through creating it just fine. Overall I don't have any dislikes. **What problems is ThoughtFarmer solving and how is that benefiting you?** As a org we relied on just emails and the reply all function to share news or support culture, which wasn't effective for culture building at all. We have seen an increase in positive small story sharing, and that really has had a big impact on the mood of staff. ### 42. Great customer service and easy to use platform **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandria K. | Marketing and Communications Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2022 **What do you like best about ThoughtFarmer?** The Thought Farmer customer service is great. They work with you from beginning to end by providing training, best practices, and support on layout. With the site now launched, monthly check-ins with the team help answer any questions and address challenges. When a question can't be addressed in the meeting, it gets escalated to the tech support team who are really fast in their responses. Setting up the intranet is pretty intuitive. The layout is engaging and simple for users. Pages can be easily moved around and reconfigured. The intranet has been a great way to bring employees together across the company. Thought Farmer is always updating and improving the platform and there have been some helpful upgrades over the two years since we launched. Overall, I've enjoyed working with the Thought Farmer team. **What do you dislike about ThoughtFarmer?** Customization is challenging with Thought Farmer - it either can't be done or has a fairly high hourly fee. Make sure that you're happy with the out of the box features. The analytics tool (not developed by Thought Farmer) is kind of hard to understand but they did mention they're working on a in-house one that will be more customized to user needs. I'm happy with the product in general. **What problems is ThoughtFarmer solving and how is that benefiting you?** Thought Farmer's platform is solving communication challenges within a dispersed workforce. It's allowing the company to share updates and news across the company. The other thing we're using it for is as a knowledge sharing database: important documents, technical tips, and technical discussions are housed on the platform so that others can learn. **Official Response from Marc McPherson:** > Thanks for your updated review! We're glad to hear that ThoughtFarmer continues to help solve challenging communication issues with your dispersed workforce and that our Customer Success team continues to shine. Thanks also for your feedback on the analytics tool. And you're right, we are working on a new in-house analytics platform that is set to be released in a few short weeks. We can't wait to show it to you! ### 43. A really lovely looking platform that is very easy to use and also has great functionality. **Rating:** 5.0/5.0 stars **Reviewed by:** Will F. | AVP, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ThoughtFarmer?** I like the no-code element of Thought Farmer. It is so easy and intuatiuve to use. However, if you want to get technical there are many options to do this including custom CSS. The no-code element is one of the best I have seen. Thought farmer professional services team were also really helpful and guided us the whole way through the process. Edit after 2 years: Thought Farmer continues to be a really useful platform for us. We continue to upload critical documentation to our intranet as well as foster a collaborative culture with interesting team updates. Thought Farmer also continues to provide really well designed product updates with exciting functionality. We would recommend Thought Farmer to anyone currently considering an intranet solution. **What do you dislike about ThoughtFarmer?** There is not much to dislike here. Thought Farmer works very well for our company. Perhaps a company with more specific intranet requirements might not like the page and card layout system (i.e you create pages and then place cards on those pages) but it worked really well for us. **What problems is ThoughtFarmer solving and how is that benefiting you?** We are able to centralise our company communcations easily. Since we are now a global company this was a real issue for us before hand. We have also been able to shift a lot of communciation away from email chains which easily get lost or ignored. We have also added loads of features which allow for better information sharing as well as fun spaces to share off topic discussions. This has made employees mch more productive, happy and motivated. This wasn't a problem for us previously but definitely a good thing to imporve. ### 44. Introduction of Global Intranet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about ThoughtFarmer?** Super easy to use, minimum amount of time required from implementation to launch **What do you dislike about ThoughtFarmer?** formatting of text options feels a bit limited **What problems is ThoughtFarmer solving and how is that benefiting you?** Single platform for all corporate messaging and means to engage employees ### 45. Successful Intranet for Law Firm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2025 **What do you like best about ThoughtFarmer?** It is very intuitive for an average employee to edit and manage individual webpages for various departments. **What do you dislike about ThoughtFarmer?** It can occasionally be glitchy when saving webpage changes. **What problems is ThoughtFarmer solving and how is that benefiting you?** It has made it much easier for our law firm to distribute news updates and provide critical department-specific information to employees. **Official Response from Marc McPherson:** > Thanks for the great feedback! We're glad ThoughtFarmer makes it easy for your team to manage content and stay informed. We appreciate the heads-up about saving glitches, our team is always working to improve! ### 46. Increased Connectivity within the Workplace with the help of an Intranet **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about ThoughtFarmer?** Easily navigable to set up pages, manage content, and collaborate others across the firm. **What do you dislike about ThoughtFarmer?** Takes a little bit to get used to it when managing and editing content. **What problems is ThoughtFarmer solving and how is that benefiting you?** Its helping everyone keep up to date with what is going on in the Firm **Official Response from Marc McPherson:** > It's great to hear that ThoughtFarmer is helping everyone stay up to date with what's going on in the firm. We're committed to providing a platform that enhances connectivity and productivity in the workplace. ### 47. Law Firm Intranet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about ThoughtFarmer?** The ability to personalize it to match our company colors. **What do you dislike about ThoughtFarmer?** Sometimes it takes a bit to load. I also have to log in with my email every time. **What problems is ThoughtFarmer solving and how is that benefiting you?** Searching for and finding people and groups. **Official Response from Marc McPherson:** > We're glad to hear that you enjoy the ability to personalize ThoughtFarmer to match your company colors! Making your intranet match your company branding really makes it feel like your own. ### 48. ThoughFarmer Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis M. | Sales Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about ThoughtFarmer?** What I liked best about ThoughtFarmer was there customer service. They were very responsive and eager to help. **What do you dislike about ThoughtFarmer?** What I disliked most about ThoughtFarmer was not being able to schedule mornign meetings due to time zone restraints. **What problems is ThoughtFarmer solving and how is that benefiting you?** ThoughtFarmer was helpig us update and revamp our Employee Intranet. They showed us new features and tools that would help boost employee engagement and provide a better suer experience. **Official Response from Marc McPherson:** > We're glad to hear that you found our customer service to be responsive and helpful. We strive to provide excellent support to all our customers. We may be biased, by we think they're pretty great. ### 49. Exceptional customer experience **Rating:** 4.0/5.0 stars **Reviewed by:** Chi T. | Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about ThoughtFarmer?** The customer service! Jasper and his team were friendly, responsive and very professional. **What do you dislike about ThoughtFarmer?** There are some features I have seen in other intranet providers that I'd love to see in TF. **What problems is ThoughtFarmer solving and how is that benefiting you?** In the latest version of TF, the content review process has been greatly improved. Addtionally, there are a good amount of page layout options and overall, the look and feel is fresh. **Official Response from Marc McPherson:** > Thanks for your review Chi. We agree, Jasper and the customer support team are top notch! We'd love to know more about some of the features you'd be interested in seeing. We've got many more product and feature updates coming your way so stay tuned! ### 50. Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Goldie S. | HR Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about ThoughtFarmer?** ThoughtFarmer was intstrumental in our refresh of our intrantet. They were supportive and knowledgable through the whole process. **What do you dislike about ThoughtFarmer?** Nothing- as I said, they made it easy, kept us on track, and made integration and implementation a breeze. **What problems is ThoughtFarmer solving and how is that benefiting you?** They were always quick to respond to our questions and super helpful. **Official Response from Marc McPherson:** > Thank you for your kind words! We're glad to hear that we made the integration and implementation process easy for you. Our team is always here to help and keep things on track. ## ThoughtFarmer Discussions - [What do you like most about ThoughtFarmer for intranet solutions, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-thoughtfarmer-for-intranet-solutions-and-what-could-be-improved) - [What is ThoughtFarmer used for?](https://www.g2.com/discussions/what-is-thoughtfarmer-used-for) - [View ThoughtFarmer pricing details and edition comparison](https://www.g2.com/products/thoughtfarmer/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+18%3A03%3A55+-0500&secure%5Bsession_id%5D=876d2cb8-c39f-45d0-a9c8-7a3be4000ae7&secure%5Btoken%5D=186108af7e9ad866f454c3ac1976826612fd546f1a3c0c2aa004aecbbec56a10&format=llm_user) ## ThoughtFarmer Integrations - [Engageware](https://www.g2.com/products/engageware/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams Integration](https://www.g2.com/products/microsoft-teams-integration/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneDrive Backup Software](https://www.g2.com/products/onedrive-backup-software/reviews) - [SAML Single Sign-On](https://www.g2.com/products/saml-single-sign-on/reviews) - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## ThoughtFarmer Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top ThoughtFarmer Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Jostle](https://www.g2.com/products/jostle/reviews) - 4.6/5.0 (224 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,598 reviews)