115 ThoughtFarmer Reviews
Overall Review Sentiment for ThoughtFarmer
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ThoughtFarmer was intstrumental in our refresh of our intrantet. They were supportive and knowledgable through the whole process. Review collected by and hosted on G2.com.
Nothing- as I said, they made it easy, kept us on track, and made integration and implementation a breeze. Review collected by and hosted on G2.com.
This is a great tool to help get news out across the company, organize employees, and just documentation in general.
I am more in a support role and do not utilize all the functions that it provides. Review collected by and hosted on G2.com.
I do not have anything bad to say about Thoughtfarmer. We just recently migrated our sitre to the cloud so still learning ins and outs on it Review collected by and hosted on G2.com.
The ThoughtFarmer intranet product has every feature we could ask for, but what really stands out is their customer service. They were with us every step of the way with weekly meetings, quick email questions, even the weekends with their emergency line. We use the product daily to comunicate with staff and have received only positive feedback. ThoughtFarmer is easy and intuitive for admins and users. Review collected by and hosted on G2.com.
I have no dislikes about the ThoughtFarmer product. Review collected by and hosted on G2.com.
I thought the customer service was great and the TF inrernal team was great to work with. The new features such as broadcasting are awesome! Implementing it was super easy too. Review collected by and hosted on G2.com.
I wish the platform could be a bit more personalized to the individual user however overall no complaints. Review collected by and hosted on G2.com.
The ThoughtFarmer team' customer support is great and they work with you on solutions and ideas. They also listen to your ideas and put them forward to their team as enchancement and upgrades. The implementation team was great and made it very easy in our short time frame. Review collected by and hosted on G2.com.
Some customization of the tables and rich Text files is still lacking and it would be nice to have a format painter function like Excel. Review collected by and hosted on G2.com.
Their customer service throughout implementation was top notch. They were respectful of our time and used meeting time efficiently. They were truly a partner which has continued post launch. They were helpful and responsive (timely). They were creative to provide solutions to our needs and wants in an Intranet. Our new Intranet is professional and easy to navigate. Review collected by and hosted on G2.com.
There have been none so far... they are a great price point and working with Thought Farmer has been a rewarding experience. Review collected by and hosted on G2.com.
A knowledgeable team with a breadth of skills needed to deliver our project.
The team was very effective in their collaboration and communication. We held fixed meetings, keeping the project on time and on budget.
When issues arose, ThoughtFarmer was very attentive to our needs, ensuring an appropriate solution was put forward.
To facilitate the learning curve of the new product, we used it to manage our project, triage issues and collaborate. Review collected by and hosted on G2.com.
We met some technical challenges that became feature requests for the product. We hope to see these soon.
There were some browser compatibility issues with our enterprise browser. We plan to update our browser early next year and will see some of these issues disappear.
As with all software solutions, you are presented with out of the box functionality that is always being improved.
ThoughtFarmer authenticates over many different platforms, so some of our asks do not meet their cost/benefit requirements. Review collected by and hosted on G2.com.
They were great to work with adn really assited and answered all my questions Review collected by and hosted on G2.com.
The time it took to implement was a bit more then expected Review collected by and hosted on G2.com.
When I started using ThoughtFarmer, I lost count of how many times I said, "Wow, that's really smart!" The product is very effective and has made my life easier. It has an abundance of well-thought-out features that we use every day. The setup and maintenance process was incredibly simple, and their support is exceptional. The team is friendly and focused and helped us navigate the confusing waters of designing navigation and configuring features that work best for us. Review collected by and hosted on G2.com.
Honestly, very little. I would like easier integration with some of the tools we use in-house (such as Service Now), but the team is already working on expanding their integrations, and I know they'll build the right thing through careful discovery and implementation. Review collected by and hosted on G2.com.
Customer support is excellent, and their help center is always available. Review collected by and hosted on G2.com.
I don't like that some customizations are paid as they require further development. Review collected by and hosted on G2.com.
