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Therap Services Reviews & Product Details - Page 9

Therap Services Overview

What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.


Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.


Jeremy R.
JR
Overview Provided by:

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
209 Therap Services Reviews
4.6 out of 5

Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Victoria M.
VM
Therap Admin and Quality Assurance Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The customization that you are able to do within the ISP Data and the ability to upload our paper forms into a digital format. I like the quick feedback from the workers at Therap, they are fantastic! I love that there are videos and webinars available to assist with reviewing information a second time. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I would like some more training videos on the newer ISP Data Dashboard Module. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap is helping us become a more digital organization which is fantastic! I also like how it is giving our staff more access to ISPs when they are out in the field via the ISP upload option. Review collected by and hosted on G2.com.

Lindsay Y.
LY
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

I think the possibility of having everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Nothing! So far I haven't had any issues with Therap! Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Our agency had gone back to paper documentation after a bad experience with another provider. We look forward to coming back to the 21st century with Therap! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Therap Services?

I like that data collection is easier, more immediate and more secure than putting information on paper. Gathering data for reports is easier too, HUGE time saver. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

SO far, Therap has been a great tool; the challenge is finding all the ways that our company documents align with those in Therap and with getting staff on board. Complacency with how things have been for years past causes some resistance. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

Utilize the rescources in Therap to make the most of what Therap has to offer. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Staff find it easier and quicker to enter data. Therap makes report writing easier at the end of the month, helping me to be more productive. I am able to get more done in less time. Review collected by and hosted on G2.com.

HP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The system design and the help feature (including both video and step by step guides) Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The storage space in medical files and case notes Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

It's nice to have a system to house all the necessary information for the individual's files. Review collected by and hosted on G2.com.

LS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

It is self-contained and all information is secure. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It is module-based searches rather than having everything available per the person. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

It helps to maintain all our case management files and meets our needs for EVV and billing. Review collected by and hosted on G2.com.

Delano W.
DW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Its designed and managed by people who understand the complexities of human services. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

There is a learning curve for some staff. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap makes data available in real-time and professional report formatting are both huge time savers. Review collected by and hosted on G2.com.

Emily F.
EF
Therap Administrator/Quality Assurance Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Therap has an easy-to-understand interface that is very user-friendly. There is also a fantastic help and support section on the website. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I can't create my own custom forms for things like monthly summaries. Creating a new ISP program for monthly summaries is not the most efficient way to ensure they're getting done every month. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap is helping us as an agency go paperless. I think once all of our program coordinators and others who use Therap get the hang of it, it will be a wonderful resource for us. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Therap has completely streamlined our documentation process for all of our providers and staff, making it easier to track progress notes, health data, etc for our individuals. It's completely transformed how we operate and has helped our providers with submitting their documentation monthly and on-time.The convenience of documentation for all providers including the app you can download for documentation as well. Providers are able to document while out in the community and do not necessarily have to be stuck at home in front of the computer. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

At times providers enter data on the wrong date. I would like a supervisory function that would allow administrators to change the date without having the providers copy and paste notes into a new date. This would be extremely helpful. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

When we introduced Therap, we were having problems with on-time paperwork from the providers. Therap has made it easier for providers and staff to enter information that can be viewed 'live', so that we do not have to wait monthly for documentation. Review collected by and hosted on G2.com.

Richard D.
RD
Vocational Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

The process flow was easy for the amount info you needed to track for the client Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

We actually billed and used a lot within Therap so it required a lot of detailed attention and updated training Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Documentation for the client and future jobcoaches Review collected by and hosted on G2.com.

Stanley H.
SH
Director and Officer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Being able to create time tracker templates to track sleep or mood patterns of clients is a great feature. The Therap training academy is where you can track staff learning, as well as the built-in staff scheduling is a money saver as well! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

When you are first using the system it does take a little while to learn how to use it. I highly encourage you to take the modules in the Therap Training Academy as well as reach out to your regional support team! Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Documentation of clients activities and supporting of their individual plans as well as financial tracking of client funds. Scheduling of staff as well as learning completing. Review collected by and hosted on G2.com.