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Therap - highly recommend
209 Therap Services Reviews
Overall Review Sentiment for Therap Services
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Therap is a really helpful tool to successfully run our company. Therap is easily accessible and effective in documenting all of our needs. Review collected by and hosted on G2.com.
Therap connect has been tricky to learn but that could be a user error. Review collected by and hosted on G2.com.
This is my 1st time at the conference. In my current role with my employer I don't use Therap but that's changing very soon and this conference is helping me prepare myself for the upcoming changes to my job role. Review collected by and hosted on G2.com.
I haven't found anything yet that I've disliked. Review collected by and hosted on G2.com.
Theraps openness to questions and helping new users learn has been great! I am very excited to continue learning! Review collected by and hosted on G2.com.
A little disjointed when initially setting us up, a better look at how the whole system and modules together would be appreciated! Review collected by and hosted on G2.com.
The software provides many areas for documentation, document storage, reporting, and billing features. Overall it is a very comprehensive database that is easy to work with, complies with state regulations for reporting. Therap works to stay informed on state and federal regulations to continue to comply. Therap's support team is professional and timely in responding to the needs of their customers. Training, webinars, user guides and other resources are provided for users. Therap is continually looking at ways to improve the software, either updating or adding to current modules or creating new modules. Prior to selecting Therap, we researched several other options and none had as complete of a record for individuals information . Review collected by and hosted on G2.com.
The inability they have to create certain custom reports when the data crosses modules. More advanced notice for downtime and new releases. Review collected by and hosted on G2.com.
All the trap staff with smiling faces willing to answer questions and teach Review collected by and hosted on G2.com.
I have no dislikes about therap services. All positive experiences. Review collected by and hosted on G2.com.
My favorite thing about Therap is that everything is in one program. Back in the day you had big binders and little binders and files and historical, etc. Being able to search for all of your files in one spot is a blessing. Review collected by and hosted on G2.com.
For me the worst part of therap is everything is one client specific. For example, with GERs, you have to do three separate ones to encompass one ISL. Or if there is an incident of aggression from one client to another, again you have to do two separate forms. There are other instances of this, but those are the two that popped into my mind. Review collected by and hosted on G2.com.
The Therap support site is extremely helpful in learning new modules and staying up to date with updates. Also, the user side of the program is straightforward to use. Review collected by and hosted on G2.com.
Often report available uses different formats for names (combined or separated). Making it slightly difficult when need to compare reports. Review collected by and hosted on G2.com.
Therap has a very simple user interface as well as a lot of options for quality assurance and data monitoring. Review collected by and hosted on G2.com.
Would like to be able to do much longer ranges for reports (example, 3 years of financial data for guardianship reports in WA state, since is this the review period). Would like yearly reports, six month reports, and monthly reports. The weekly reports are nice, but my company is small and it's difficult for a few people to check everything weekly with everything going on. Review collected by and hosted on G2.com.
