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Therap Services
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Therap Services
By Therap
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4.6 out of 5 stars
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Therap Services Reviews & Product Details - Page 3

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Therap Services Overview

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What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.

Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.

Jeremy R.
JR
Overview Provided by:
Jeremy Robbins

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
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Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Read more
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

Review by Matthew C.
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Therap - highly recommend
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209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
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Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BH
Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

It has everything you need for staffing and reporting. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Nothing I don't have any issues with therap. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

It is our primary documentation system. Review collected by and hosted on G2.com.

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Daniel S.
DS
Training Team Lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Therap keeps all daily documentation secure and organized! I could not imagine doing my job without this system! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I wish Therap had a clock in/clock out system. Keeping all agency aspects under one roof would be nice. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Digitizing documentation allows us to use less paper and submit documentation to the State in a quicker, more organized fashion. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap is a great software, data driven and constantly developing ways to make the jobs easier for the users Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I don't have anything I dislike about Therap In particular. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

The QA assistant that is in development is a great tool that will ensure timely reports and recognition of alarming information that need further follow up. Review collected by and hosted on G2.com.

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Katie B.
KB
Medical Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Ease of use, continuous updates and additions Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Sometimes the search function for reports is clunky Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Thorough documentation Review collected by and hosted on G2.com.

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Nicole S.
NS
Office manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Very user friendly and easy to learn.... Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I have no complaints the system is very helpful Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Documentation Review collected by and hosted on G2.com.

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SD
Director of Nursing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

I love the work flow image! I like all the help and support video you can watch when needing reminder for a task or skill. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The downside in using Therap is the initial setup. All data needs to be put in manually and it's time consuming. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Any feedback and suggestions the provider have.. Review collected by and hosted on G2.com.

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Ashlyn K.
AK
Human resources
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Therap is easy to navigate, and is constantly having new features rolled out that are helpful to our company Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The app doesn't alert when you get an scomm or any kind of notification Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Were able to do multiple things that are required of us by the state, all in one app Review collected by and hosted on G2.com.

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Hunter S.
HS
Targeted Case Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Therap is very convenient when needing access client information. It is simple to navigate and provides a great resource to keep a company organized, efficient, and effective. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Therap doesn't really have any downsides. They are constantly improving. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

The AI improvements will make things much more efficient for staff. Review collected by and hosted on G2.com.

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Alida P.
AP
PM Supervisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Documentation/MARS

Quality Assurance for checking work Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Only be able to update 10MB of documents in a program. If an individual has extreme behaviors and justifications for RR we are unable to attach all documents to form Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Always updating and making it user friendlu Review collected by and hosted on G2.com.

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talisha r.
TR
Day Program Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Therap provides all in one services to providers with exceptional quality and customer service. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

There are a lot of features, so staff training can be overwhelming at times. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap provides solutions for efficient billing, communication and support for staff. Review collected by and hosted on G2.com.

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Therap Services