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Therap Services
By Therap
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4.6 out of 5 stars
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Therap Services Reviews & Product Details - Page 2

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Therap Services Overview

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What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.

Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.

Jeremy R.
JR
Overview Provided by:
Jeremy Robbins

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Read more
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

Review by Matthew C.
Therap Services review by Matthew C.
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Therap - highly recommend
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209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
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Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Summer H.
SH
Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always use the chat helper. Always gives or finds me the correct answer that I need. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I don't dislike anything. It's super easy to use. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

The Mar situation. I am super excited for the Daily Mar. it's going to be so much better for not only the DSP's but the administration as well. Review collected by and hosted on G2.com.

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AM
Quality Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

The accessibility of Therap, the ability to log so much into the app Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The different IsP programs and reports, being able to run a report agency wide and not just by person easily. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Daily MAR and PrN follow up Review collected by and hosted on G2.com.

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Tracey A.
TA
LPN3
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Easy to use and pull up ledgers on one person Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Some classes were long email. But. They explained where to find the info Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

One in one sessions. Answers are answer very helpful Review collected by and hosted on G2.com.

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Beckie M.
BM
RN ISL Program Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Learning a lot at the conference. I love it! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Too many ways to navigate options without clear instructions Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

How to communicate with staff and how to chart on the MAR Review collected by and hosted on G2.com.

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Sparkasia A.
SA
chief operation officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap has grown so much and allows agencies to be more. Compliant and lets users document easily Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Nothing at this time everything is working fine Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Documentation and stating complaint Review collected by and hosted on G2.com.

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KW
Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

I like the versatility and capabilities offered to me through Therap. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It can be quite a learning curve. But they offer great support and training. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Daily documentation, MAR, compliance. Review collected by and hosted on G2.com.

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Sirlena P.
SP
Operations Manaer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Great service the makes documentation and billing easier and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It takes time to really get use to each Module. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Billing and Reconciliation, Documentation and EVV Services. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

The implementation specialists are amazing! The help and support features and training are essential to the success of our agency. We would choose Therap again!! -Cora M, California Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Nothing. It can be hard to get a hold of everything, but Therap is there to support every step of the way. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

We're moving into using Therap for billing. They were amazing with EVV implementation. Review collected by and hosted on G2.com.

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Verified User in Mental Health Care
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Therap has been life changing for my caseload. I have vital information wherever I am! You can login on computer, tablets, or your phone. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I honestly have not found a major dislike. Sometimes it's frustrating to have to login multiple times if you are idle too long. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Having immediate access to all caseload related information at any point from any location. Review collected by and hosted on G2.com.

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KG
Clinical liason
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

All the information is in one place and that's helpfuke Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

A little to clicky and that becomes annoying Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

None that I'm aware of Review collected by and hosted on G2.com.

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Therap Services