Therap Services
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Therap Services
By Therap
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4.6 out of 5 stars
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Therap Services Reviews & Product Details - Page 19

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Therap Services Overview

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What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Therap Services Community
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.

Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.

Jeremy R.
JR
Overview Provided by:
Jeremy Robbins

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Read more
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Read more
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

Review by Matthew C.
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Therap - highly recommend
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209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
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Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Very user friendly and the simplicity of the modules plus the training videos are excellent Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

not enough basic nursing documentation in the basic package Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

If you have a nursing team, you need the health modules. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Better collaboration with staff and better tracking. Review collected by and hosted on G2.com.

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Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

ISP data and MAR due to their versatility Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I like everything about therap. I haven't found one thing I dislike. Maybe dislike that you can't assign an ISP program to a whole house. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

It is very efficient at charting meds, vitals, and goals/outcomes. Review collected by and hosted on G2.com.

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Verified User in Individual & Family Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

I enjoy that when I have a question, our support representative is always available. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Discontinued ISPs remain on client homepage Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Holding staff accountable for documentation. Being able to run reports to see missing data dates. Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The reports I am able to create with excel spreadsheets save me time. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

That I haven't learned all of the features that can be useful to my job. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Still learning Review collected by and hosted on G2.com.

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ML
Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Fewer pieces of paper, electronic filing, easy search options. Pulls data within seconds. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Therap has regular updates that often get overlooked by the end user. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

If you support people in any capacity, Therap can help make the workload lighter Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Work gets completed faster, easier to pull reports than shuffling through paper files, saved money on staff time and office supplies Review collected by and hosted on G2.com.

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DP
Quality Assurance Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Therap Services?

Tons of great options to track myriad things! Medical records, logs, billing, general documentation, heatlh information. There are many great resources available Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It can be difficult to learn at first; there's a bit of a learning curve. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Billing, Medication Records, Medicaid documentation Review collected by and hosted on G2.com.

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Leif H.
LH
Direct Service Professional
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Therap Services?

Therap is simple to use and efficient. It is a great communication tool for tracking client's behavioral/health related issues. There are numerous features on Therap that are essential for my daily work such as General Event Reports and ISP data. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I wish that inputting data into therap wasn't so time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

I can't think of any other products that are even in the same field as Therap. Exceptional product! Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap allows us to keep track of our work with the clients and communicate with their family, case managers, and other people involved in their care. It has been a crucial tool for making sure our clients receive the best quality care possible. I highly recommend it to anyone involved in working with clients with developmental or cognitive disabilities. Review collected by and hosted on G2.com.

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Verified User in Individual & Family Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Therap Services?

It is very easy to navigate to get what you need done. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I don’t like the default settings or the messaging system. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

Allow all features of the app to be accessed by employees. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap helps all employees at different levels of the organization communicate effectively about client health, appointments, programs. It helps to have legal documentation to look back on when there are accidents or other incidents. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Therap Services?

Reading the notes is an easy feature and so is the use of iSP data. Ability to use it on your phone as well as the computer a big plus for my on the go staff. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

There are times you need to click through many fields to get to the right reports. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

Therap is a good service to track the health of the people you support, the fact that it can be used in the community on a mobile device is a huge plus. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Tracking goals for residents and adapting them. Review collected by and hosted on G2.com.

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Lois Lynn C.
LC
Direct Support Professional
Hospital & Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Therap Services?

Ease of use. Can use work computer, phone or tablet. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Scheduled down times, but they are announced in advance, so not too big a hindrance. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

So much better than paper notes and charting! I have no experience with other electronic applications. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

I work for Adult Day Programming. Therap charting takes much less time, everything is all in one place. Review collected by and hosted on G2.com.

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Pros and Cons Details
Therap Services