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Therap Services Reviews & Product Details - Page 15

Therap Services Overview

What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.


Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.


Jeremy R.
JR
Overview Provided by:

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
209 Therap Services Reviews
4.6 out of 5

Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Individual & Family Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The most helpful thing about Therap is that it allows each agency's provider administrator a lot of administrator rights to the system. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

What I find the least helpful is that there are some features that do not give me the information I am looking for. Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

If you are concerned about the system, implement Therap Basic in one program. Once you see how well it works, you will want to implement it in every program and then expand to other modules. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap is not only HIPAA compliant, but the attendance and data modules keep us compliant with state regulations to ensure we get paid for services. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Therap Services?

Tracking of data and goals. It is a user friendly program. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I have not had any issues at this time, I am a fairly new user. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

none at this point. Review collected by and hosted on G2.com.

BB
Program Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

I love the flexibility of the system. Various functions can be performed and multiple resources are at your fingertips to gather client data. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The storage section of ISP plans needs to be BIGGER and CASE NOTES should be available on the mobile device. PLEASE UPDATE ASAP. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

I am able to locate information that is helpful to the quality of care for the individuals i serve. Review collected by and hosted on G2.com.

WK
Director of Residential Services, Licensed Behavior Specialist, Program Manager IHCS program manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Everything is in one place. You can access electronic files on the go. It has everything we need to make EVV a breeze! Licensing too! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The app is coming along. It would be great if it were a little more robust. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Billing is one thing that is now a much smoother process. Staff are able to access information out in the community. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Everyone Has access to the same thing. We can see everything providers submit. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Learning something new is always hard. It is a change to our way of doing things. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap is helping our company streamline information Review collected by and hosted on G2.com.

AC
Statewide Director of Quality & Engagement
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The variety of ways Therap can support people to create their best lives! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It takes a long time to learn all the things...but never fear, there is a user guide and live support to help!! Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

We are bringing 1200+ employees and providers and nearly 800 people supported into one platform to share information and provide efficiencies across an entire state! Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Therap has given us the ability to document data as well as bill seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

That I don't have time to learn all the things! Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Eliminating paper! Review collected by and hosted on G2.com.

AS
Attendant Counselor Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

I like how Therap is user friendly, being able to navigate things easily. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

some of the ISP program datas are hard to determine Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

Works great, have a designated therap trainer to teach oncoming staff so it's cohesive Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Behavior data, we just started using that function and absolutely love it. It's easy to find trends with behaviors Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Simple flow to the process of collecting and delivering information. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Probably just me and my age for learning new things. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Collection of data and processing of needed information. Review collected by and hosted on G2.com.

JR
Director of QA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Therap Services?

Fact sheets, training module, easy conversion from other software Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The platform was not adaptable for our forms/needs Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

I would look at systems that are more adaptable for your needs Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

It was a database system that the agency could centralize communcation Review collected by and hosted on G2.com.