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Therap - highly recommend
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I like best the reports I can pull to review the data. It helps it exports to excel and then it can be filtered to review the data better. I also like the time tracking module, we have been able to get rid of paper documentation and immediate access to our operations team. Review collected by and hosted on G2.com.
I dislike entering data into the fields. There are some areas where dates are prefilled, and then they have to be deleted to get the data you want. Also, it would be nice if when putting in dates to the data fields they will automatically fix the date combination. For instance, entering 2/1/22, it would automatically fix it to the format of 02/01/2022. Review collected by and hosted on G2.com.
I work on the Quality Assurance side of a company that utilizes Therap. Therap makes my job easy with the hundreds of available reports I can pull. Any specific information I am looking to pull, Therap has a report for that! I love that I can export to excel and quickly filter to find the information I need. This was especially helpful during our state survey. Review collected by and hosted on G2.com.
The cool thing about Therap is that you can submit suggestions anytime you want. So whenever they don't have a feature that I wish they did have, I can let them know and they'll likely start working on it! I wish that we could customize consults to be specific to our company. We can't do that right now, but I'm willing to bet that it will be available in the future. Review collected by and hosted on G2.com.
I like that we can do all the documentation that the state requires while saving the planet. It worries me how much paper gets used when we're in the middle of a climate crisis. Review collected by and hosted on G2.com.
There are often typos and errors that happen on Therap that can't be fixed. If you're type A, you'll notice, and these things might start to bother you. Review collected by and hosted on G2.com.
All of the different mods we are able to use help keep all of our data organized! Pulling reports and seeing what staff have or have not documented is great! Way better than the old paper and pen. Review collected by and hosted on G2.com.
Some of the updates have made it so there is more steps we have to do that we use to complete in 1 click and now there are about 4 clicks. I like updates but not when they make more work. Review collected by and hosted on G2.com.
I like to be organized and this helps. It is nice to have modules to help. Review collected by and hosted on G2.com.
I hate that we have to purchase extra modules. i wish the state would pay for more! Review collected by and hosted on G2.com.
It has a lot of wonderful features and it creates open communication which provides good success. Review collected by and hosted on G2.com.
It takes a lot of steps to get where you need to go. Review collected by and hosted on G2.com.
The system overall is easy to use and navigate. I like the reporting feature. I look forward to the conference to get more insight on the tools for financial reporting as part of our financial package. Review collected by and hosted on G2.com.
We're currently not using Therap to process our billing. I am new to our organization and Therap, so having two systems for billing seems to be extra work. I look forward to the conference to get more insight on transitioning our billing to Therap. Review collected by and hosted on G2.com.
The collaboration of all of teh services Review collected by and hosted on G2.com.
The collaboration of the information needed to adequately support the individuals we serve. Review collected by and hosted on G2.com.
