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Therap Services Reviews & Product Details - Page 12

Therap Services Overview

What is Therap Services?

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for 20+ state government IDD and Early Intervention systems of care. This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap Services Details
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Product Description

Therap provides secure, online documentation, communication, billing and reporting to the intellectual disability community.


Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®
Description

Since
003, we have made it our mission to enhance the lives of individuals supported by service organizations by providing agencies the tools they need to focus on meaningful outcomes for the people they serve. Therap’s electronic record and associated functionality are built on our decades of experience as state employees, service providers, managers, and administrators who understand both the challenges and rewards of quality service provision. As a result, we possess a dedication to creating efficiencies, streamlining processes, securely connecting people and exchanging information, and integrating all aspects of service delivery – all while maintaining a focus on individuals, families, and the professionals who support them.In addition to our experience in service provision, Therap also understands the necessity of a dynamic platform that has both the adaptability and dependability to meet the ever-evolving needs of providers and government entities. Therap’s robust development and operations teams possess decades of experience in IT security and development, and that expertise is reflected in a system that is both comprehensive and flexible while also supported by a world-class security infrastructure that exemplifies our perpetual commitment to data integrity and security.This dedication has led us to become the national leader in the industry, supporting providers in all 50 states and internationally, while also meeting the diverse needs of
0 different state contracts across the country. Our partnerships with providers, communities of practice, and a comprehensive array of local/national leadership continue to inform our ongoing development and commitment to being the best at what we do.


Jeremy R.
JR
Overview Provided by:

Recent Therap Services Reviews

Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Therap provides excellent support"
Therap's team members are always helpful and open to questions. They provide clarification and often add additional context that helps to reduce co...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Positive experience"
All the trap staff with smiling faces willing to answer questions and teach
Summer H.
SH
Summer H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Therap Services User Friendly"
Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always us...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Therap Services Media

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Video Reviews

209 Therap Services Reviews

4.6 out of 5
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209 Therap Services Reviews
4.6 out of 5
209 Therap Services Reviews
4.6 out of 5

Therap Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Therap ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mackenzie B.
MB
Administrative Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Paperless, training, documentation, data collection Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It could be a little more user-friendly. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Solves the problem of finding the data we need to report. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

All my student's data is on one platform. It is user-friendly, and all my ESPs can easily access our student's information and report data. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Getting monthly reports on specific data at times cannot be very clear. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

It is solving an overflow of physical paperwork. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Therap is easy to navigate and helpful to users. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The thing I dislike is the chances it may not be case management tool in the future. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

They solve all case management issues and they help our business be the most efficient possible. Review collected by and hosted on G2.com.

ML
Foster Care Specialist for DDS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

I like that all information will be in one place. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

It is always hard to learn something new, but in the end, I think it will be very helpful for our individuals. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

We haven't started using it yet, but one of the problems I see it solving is misunderstanding of information. The team should be able to see the information as soon as it is entered. Review collected by and hosted on G2.com.

Hickory H.
HH
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

What I like best about Therap is their templates and easy to navigate interface! Theraps Global Template Library has saved me from creating templates from scratch, saving me time and money! Why re-invent the wheel, the Global Template Library offers so much more than I ever imagined. I only wish I found Therap sooner. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The downside to using Therap is that all APD providers in Florida must use iConnect. Therap is compatible with iConnect; however, there are some requirements that we have to edit to stay in compliance. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap has helped me keep my Waiver Support Coordinators and Group Home Staff on the same page and HIPAA compliant. My business performance has increased, and my consumers and legal guardians are happy to be well informed in "live time." Review collected by and hosted on G2.com.

C. Lynn Turner K.
CK
Intake Specialist/Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

The app to do notes and EVV. T-Logs are the best Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Inability to navigate quarterly reports, easily Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Documentation is easy to obtain Review collected by and hosted on G2.com.

Joel W.
JW
Residential Team Leader II
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Therap Services?

Some of the upsides of using therap, Everything is very easy to find and/or navigate Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The thing I do not like is that you cannot do case a note from the therap app Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

I do not have any concerns Review collected by and hosted on G2.com.

Verified User in Government Relations
UG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Therap Services?

Business Intelligence information was very informative and able to obtain up to date information for compiling quality reports Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

There was a lot of information, but some of it was repetitive from other conferences. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

Therap services have been very beneficial in getting information for performance measures related to high-level reporting. Review collected by and hosted on G2.com.

Jaclyn L.
JL
Director of Community Programs
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Therap has helped our agency with keeping track of the supports that are given. We have been found it a helpful tool. Anytime that we have any issues or problems, the staff have always been helpful with teaching us how to use therap properly. We look forward to more modules Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Sometimes the modules can be a bit tricky with understand and often we need to reach out to them for more guidence. The learning training center is often hard for staff to find to teach themselves. Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

We currently are trying to working out billing issures. we are working with Marie who has been really helpful sometimes Therap has a few kinks that have to be adjusted in order for us to bill properly. Review collected by and hosted on G2.com.

AD
Assistant Coordinator QP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Therap Services?

Most of Therap is straight forward and easy to navigate once familiar with the system. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

The one complaint I have with the system is when I need to complete a Behavior Incident. It is not user-friendly, It has a set list of options to choose from and sometimes the behavior I need to document is not listed and, while I am still learning the system. Co-workers told me the old way with the grid worked better and was more user friendly Review collected by and hosted on G2.com.

Recommendations to others considering Therap Services:

Improve the Behavior Management component Review collected by and hosted on G2.com.

What problems is Therap Services solving and how is that benefiting you?

na Review collected by and hosted on G2.com.