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Therap - highly recommend
209 Therap Services Reviews
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Our agency went from paper-based documentation practices to an online documentation solution with Therap in 2018. We offer so many different services and the process of moving into an online documentation service seemed extremely daunting (which is why it hadn't been attempted prior to then). Therap's team made the process of transition very smooth! We have built a strong relationship with the members of the Therap team and have implemented (successfully) several of the applications. We don't know why we didn't do it sooner! Review collected by and hosted on G2.com.
From a user standpoint, it takes a bit to learn how to navigate. But once you learn your way, it is an amazing system. I'm not sure how Therap could make their interface a bit more user-friendly or intuitive to the user, but that would be my only suggestion. Review collected by and hosted on G2.com.
The most helpful item about Therap is the Customer Service and the way the help and support site is setup and easy to navigate. Review collected by and hosted on G2.com.
At this time, I have not seen any reports that are easily readable and to manipulate. Would love to see that Therap could interact with Sequel and for the Therap app to have more options to edit or add data on the go; this would help our Staff that are out in the field. Review collected by and hosted on G2.com.
Many programs that are easy to use for our organizations such as the Mar, and IP and billing. Review collected by and hosted on G2.com.
It Will time you out quickly, some things can't be corrected or updated instead user is needing to copy and recreate. Review collected by and hosted on G2.com.
Therap Services provides our agencies with a dependable program to meet our needs. The company is responsive to our needs and is constantly in the process of updating for users. They are a company with a forward-thinking, futuristic vision. Their representatives are obviously carefully select for not only their professional skills but also their personal skills. If you are willing to learn and expand your skills, someone is there is assist. Having worked with a number of companies, Therap Services is a Five Star customer service agency. Review collected by and hosted on G2.com.
There is really not much I dislike. It may be finding the right report for what we need. Review collected by and hosted on G2.com.
Therap Services has been equipped to handle every documentation need our organization has requested since beginning implementation in October 2021. One of the best things about Therap Services is their immediate and expert customer service and fruitful resources for Providers like us. Review collected by and hosted on G2.com.
I cannot say one negative thing about Therap Services. If our organization has recommendations, it is very easy to share this information with Therap representatives. If they cannot make something happen right away, they express their consideration and find you viable solutions in the meantime. Review collected by and hosted on G2.com.
All of it - cutting edge-TMS System, ISP, Template library, etc. Review collected by and hosted on G2.com.
All the updates - but once I figure the changes out, they are very beneficial! Review collected by and hosted on G2.com.
All client information in one area is a great idea. Being able to track behavior/medication data/DR. appointments and critical information is a concept that Therap provides. Review collected by and hosted on G2.com.
In my opinion, there are no downsides to Therap. Only that sometimes technology is technology and it is down for maitenance. I think there could be improvements made in the Document Storage area and have the ability to create several folders for different information. (putting more than one document for the same year.) Review collected by and hosted on G2.com.
The most helpful part of using THERAP is the accessibility of the THERAP Team to get questions answered and problems resolved in a timely manner. Review collected by and hosted on G2.com.
The downside of THERAP is the inability to select specific sections to print into a report in ISP data reports. Review collected by and hosted on G2.com.
