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I like how if there is an emergency, we are able to provide our employees with the best information and send out a push notification to alert them right on their phones! Review collected by and hosted on G2.com.
The least helpful thing about theEMPLOYEEapp for our business is the calendar. We have noticed that our employees don't really utilize the calendar function on the mobile app. Review collected by and hosted on G2.com.
16 out of 17 Total Reviews for theEMPLOYEEapp
Overall Review Sentiment for theEMPLOYEEapp
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TheEmployeeApp gives us a unique way to reach employees where they are, on their phones. We can communicate need-to-know, and nice-to-know, information in a more social aspect away from the office. Employees can also look up information on their terms anytime they need it. Review collected by and hosted on G2.com.
We haven't had many downsides to partnering with TheEmployeeApp. Most, if not all, of the issues have been from user error. We've taken those as a chance to update our training on using our app. Review collected by and hosted on G2.com.
Any time I have a question I almost immediately receive a response and it is easy to add new content. I can schedule items to be put into the newsfeed or simply add them to a folder. Everything is very customizable with the ability to schedule posts, easily update content and engage users. We are even looking into using the app for helping to manage check-ins from employees to track COVID-19. Review collected by and hosted on G2.com.
There is no way to order the folders. This is especially an issue with the COVID-19 updates as we want them at the top. I also wish we could add links to folders on the newsfeed. I wish the look and feel of the newsfeed was slightly simpler. I find that some employees click on the image and don't see the content they are looking for. Review collected by and hosted on G2.com.
I love that we finally have a way to effectively engage and communicate with employees while out of the office. Also, it's nice knowing that we can leverage our security to protect this information on the device and make access seamless. Review collected by and hosted on G2.com.
There have been times where if you dismiss a push notification, it disappears when you try to access it later in the app. This can be a bit annoying but it's manageable. Other than that, I have not come across anything in the app that I don't really like. In the end, it all comes down to the context you put in the app and how you leverage that content to further engage your employees. Review collected by and hosted on G2.com.
I like the ability to reach all of our registered team members using the Broadcast Alert. Also, our headquarters can upload content that we can "pick" which makes the process very simple. Review collected by and hosted on G2.com.
One of the major issues our team members have informed us about is the frequent log outs that occur on the app. We have received many messages telling us they have been logged out of the app, and when they reset their password, they do not receive an email.
Also, during the registration, some team members have entered wrong email addresses which causes issues when they try to reset their password. I would recommend confirming emails when team members register for the app.
I would also like the ability to see how many registered team members have notifications turned on for the FUSE App. Review collected by and hosted on G2.com.
Great tool for our employees to view their schedule and get notifications of any schedule changes.
The push notification is great for any emergencies or if we have a really bad snowstorm or other weather issues to notify our employees.
One of the best parts is selecting groups that can see a specific type of content but also have the ability for everyone to see. Review collected by and hosted on G2.com.
On the desktop version, it would be nice to see what our post will look like before we post it for a mobile and desktop version.
To have a bigger free text space for typing or expandable so we don't have one small section to type in.
When you click on a post and try to return to the newsfeed, it takes you to the top instead of where you left off.
Have a workflow process. Some type of an approval process where we can set up all of our group and hit the post but it goes through an approval system. Once we click approve, it would post with that scheduled date. This could possibly be a feature that could get installed maybe?
Have a better edit mode on the mobile app for the admins so if we don't have access to a laptop or desktop, we are able to send out alerts, make edits to the post, etc. I know we can do some things currently but not everything like what we can do on a computer. Review collected by and hosted on G2.com.
Ease of use for my employees and flow of information. Review collected by and hosted on G2.com.
I do not like that I have to manually add back in the app enterprise admin every week. Review collected by and hosted on G2.com.
UI is outstanding and the people @ the company are great Review collected by and hosted on G2.com.
the specs for uploading images are pretty specific - wish one could modify image specs better within app; also can only upload 1 doc, not multiple within a page Review collected by and hosted on G2.com.
Ease of communicating with the whole staff across multiple shifts. Review collected by and hosted on G2.com.
Unable to have multiple levels of permissions that you can removed certain aspects. ie. We allow all of our employees to post on the app, but we do not want them to be able to send push notifications or make posts shareable. Review collected by and hosted on G2.com.
