The Sales Factory really put in the effort to learn about our business and our offering. They are truly invested in our success and are have updated and refined their approach to ensure we are obtaining the best possible results from their efforts. I really like that we have a dedicated account rep and salesperson. Our salesperson (John Turnbull) has been able to provide us with valueable feedback based on his calls and he has clearly put in effort to understand our business, our offering and our market. The same can be said for our account rep AmrenderSingh. Review collected by and hosted on G2.com.
We did have some issues at the outset of our engagement. The target lists that The Sales Factory developed did not initially reflect the paramaters that we had set, which meant that time was being spent on outreach that was directed at our target market. The Sales Factory acknolwedged the issue though and provided very good customer service in response. Review collected by and hosted on G2.com.
60 out of 61 Total Reviews for The Sales Factory
Overall Review Sentiment for The Sales Factory
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Ability to pivot quickly when needed - as we uncovered areas of opportunity within the market and our data, TSF was able to pivot equally as fast
Reporting and collaboration was impressive as well. Always came with the latest updates from the data. As well as a good Voice of the Customer from their many calls. Review collected by and hosted on G2.com.
No concerns at all. The Team was very well recieved internally and supported us through the entire process. Review collected by and hosted on G2.com.
They ask all the right questions, are not here just to clock in and out but rather to help us achieve our goals and sales targets through any means they can support. They also have good people, I have worked across a couple accounts now and have not come across anyone that does not share their core values. Review collected by and hosted on G2.com.
This is not a dislike but I think for any company outsourcing a job function it creates operational issues internally if outsourcing is not a common practice within the organization. Review collected by and hosted on G2.com.
Sales Factory acts like extension to my team, and provides BDR calling services that are much easier to utilize than managing in house.
Amrender has a positve attitude, is very collaborative, comes up with good strategies to help increase our succes, and is 100% committed to our success. Review collected by and hosted on G2.com.
1. Out of the gate meetings booked were low.
I think this was mostly due to a few factors like list quality, and the ramp up peroid to get BDRs more comfortable on the phone pitching a very technical sale i.e. warehouse automation systems.
2. There is room for improvement on quality of lists 100% generated by The Sales Factory. Review collected by and hosted on G2.com.
They clearly have the right resources and tools to give their people the best opporunity to be succesful. They have clear communication and are able to easly justify their costs and need to our organization. Review collected by and hosted on G2.com.
It took a longer time than expected to get them up and running. Review collected by and hosted on G2.com.
They are very good at keeping us informed about where they are in the outreach process. Review collected by and hosted on G2.com.
So Far , we have no issues with them. They have been very responsive to all of our requests. Review collected by and hosted on G2.com.
so far they are very responsive, they set up a schedule and have stuck to it....so far Review collected by and hosted on G2.com.
I have nothing negative to say yet, but this is early in the relationship Review collected by and hosted on G2.com.
TSF are highly professional and knowledgeable. Review collected by and hosted on G2.com.
We have only been working together a short time, thus far, but are trending toward huge wins. Review collected by and hosted on G2.com.
we are building brand awareness everyday with cold callling and emails Review collected by and hosted on G2.com.
not being able to see real time emails and or stats. A dashboard should be available in realtime Review collected by and hosted on G2.com.
The communication is excellent. Because of the excellent communication, we are able to see positive development in our strategy. By using the metrics they've developed, and meeting on a consistent basis to fine-tune messaging (and big-picture outlook), TSF has been able to deliver exactly what we engaged them for- first meetings with viable prospects. Review collected by and hosted on G2.com.
At this time, everything is working as roadmapped. We are very satisfied with the results. Review collected by and hosted on G2.com.
