--- title: The ROI Shop Reviews meta_title: 'The ROI Shop Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how The ROI Shop works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 40 scale: '5' date_modified: '2026-11-11' parent_category: name: PreSales url: https://www.g2.com/categories/presales ---

The ROI Shop Reviews & Product Details

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User Insights

Average based on 40 real user reviews.

The ROI Shop Reviews FAQs

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Last updated: Nov 04, 2026

What is The ROI Shop, and what problem is it built to solve?

The ROI Shop specializes in interactive ROI calculators that help businesses demonstrate the potential financial return of their products or services. Its tailored tools help sales teams communicate value propositions through financial calculations.

What company sizes and industries is The ROI Shop the best fit for?

The strongest fit appears to be mid-market and enterprise teams, particularly those selling computer software. The tool is also used by small businesses and organizations in several other industries.
  • Mid-market: A prominent company-size segment among users.
  • Enterprise: Also strongly represented.
  • Computer software: The clearest industry concentration.

What customer support options does The ROI Shop provide, and how do users find the overall support experience?

The support experience is a strong point, especially when teams are building or refining a tailored ROI tool. Users describe the team as responsive and helpful, with practical guidance that helps them shape the calculator to their business and resolve questions quickly.

What features or capabilities could make The ROI Shop even more useful?

The most useful improvements would give teams more control over customization and make the final materials more polished. Users would benefit from:
  • More flexible calculator setup: Add or adjust fields, calculations, and sections for specific customer or industry needs.
  • More polished, customizable reports: Improve PDF layouts and provide options for branding, logos, and client details.
  • More supporting benchmarks: Expand access to industry statistics and averages that can help when customer-specific figures are not available.

The ROI Shop Reviews (40)

Reviews

The ROI Shop Reviews (40)

4.8
40 reviews

What do users say?

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Pros & Cons

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Dave M.
DM
Dave M.
Co-Founder
"Intuitive Tool with Exceptional Support"
5/5
What do you like best about The ROI Shop?

Working with Michael and his team at The ROI Shop has been a tremendous experience because they are incredibly responsive and efficient, delivering on their promises swiftly. They are open to our ideas, allowing for collaborative creativity while also providing valuable insights drawn from their past experiences. The ROI Shop is an intuitive tool that enables me to see how prospective clients interact with it, fostering better engagement. I particularly value the ability to create custom calculators tailored to the specific industry and needs of each person I communicate with. The initial setup was amazingly easy and seamless, particularly due to the supportive and efficient collaboration with The ROI Shop team. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

Nothing at all. Review collected by and hosted on G2.com.

Rex G.
RG
Rex G.
Senior Vice President Of Sales
Mid-Market (51-1000 emp.)
Originally submitted 1/24/2019
"ROI is as much for the salesperson as the buyer"
5/5
What do you like best about The ROI Shop?

The tool is so easy to use once you set it up. It's interactive so the sales person and the prospective client can collaborate. The customer service is lightning fast even if you're a small company like ourselves. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

Foldering the ROIs would be nice. But my understanding is that is coming. Not too big of a deal. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Co-Founder
Small-Business (50 or fewer emp.)
"The ROI Shop helped us land our largest deal to date!"
5/5
What do you like best about The ROI Shop?

The ROI Shop calculators make it very clear for a prospect how our solution is either saving or making money for them by working on their most important challenges. By having the calculators for each HR bucket, we're able to have a thoughtful discussion around the real numbers and also the levers which need to be pulled to move the numbers up or down based on the client's goals.

I'm not a financial guru, but using the ROI Shop allows me to either 1. speak the same language as the CEO or CFO - or 2. arm my internal champion (typically the HR leader) with a proposal that speaks the same language as the CEO/CFO.

The ROI Shop team is also incredibly knowledgable and helpful! Whenever I had a question, they'd respond within 24 hours to provide the answers. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

There is nothing I dislike about The ROI Shop. Review collected by and hosted on G2.com.

Jesse T.
JT
Jesse T.
Client Account Executive
Computer Software
Mid-Market (51-1000 emp.)
"The ROI Shop helps me win deals"
5/5
What do you like best about The ROI Shop?

The tool is highly configurable and their support to get it fine-tuned is great. From a user perspective it couldn't be more simple to learn and execute. From a client perspective the tool is attractive, easy to understand and share, and communicates the value quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

Anecdotal feedback from my co-workers has been that it's difficult to use on the line with a client. I challenge them to familiarize themselves with the tool prior to engaging directly with a client during an exercise and also to prove out the ROI ahead to not be surprised by a result. Review collected by and hosted on G2.com.

TK
T.J. K.
Senior Director of Product Marketing
Mid-Market (51-1000 emp.)
"Excellent solution for an interactive ROI calculator experience"
5/5
What do you like best about The ROI Shop?

The ROI Shop is a great company to work with. The end product is easy to use for our sales team while presenting a very professional view of our company's value to our prospects. Prospects can access the webpage directly and further refine the data before printing a report for their executives to review. Michael and his team have addressed all of our concerns to come up with a great solution! Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

There is really nothing we dislike. We are looking forward to the ability to also make our own changes when the self-administration features are added or made available. This is something we knew about when we made our decision so it is not really a negative. Michael and team have been very responsive to refining our solution as needed. Review collected by and hosted on G2.com.

Steven K.
SK
Steven K.
Director of Enterprise Sales
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use tool with highly responsive staff"
5/5
What do you like best about The ROI Shop?

The team is incredibly responsive and works with you to construct the ROI tool in most effective way possible. They take the time to understand your business and your challenges to help craft a tailored tool that is easy to use and consume. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

There's nothing about the tool or the team that I dislike. There are a lot of directions I want to take the tool going forward to improve upon what we're doing, but this isn't a deficiency, just room for improvement! Review collected by and hosted on G2.com.

Jennifer H.
JH
Jennifer H.
Director of Product Marketing & Sales Enablement
Computer Software
Mid-Market (51-1000 emp.)
"Demonstrating ROI for Asure Software solutions"
4/5
What do you like best about The ROI Shop?

The ability to pinpoint every aspect of our solutions that can deliver an ROI back to our clients. Very easy to take clients on a discovery journey that reveals a return they may not have been considering. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

I wish we had direct access to an admin tool so we could make minor changes independently. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
Originally submitted 1/24/2019
"An impactful way to show ROI to customers."
5/5
What do you like best about The ROI Shop?

Ease of use and obvious way to depict cost savings. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

Not much. Perhaps add some more market stats that are useful. Review collected by and hosted on G2.com.

CD
Chris D.
Account Executive
Mid-Market (51-1000 emp.)
"Very helpful with prospects"
5/5
What do you like best about The ROI Shop?

The results of the ROI calculator are valuable but I've benefited the most from the structure it's provided to conversations with my prospects. Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

Not much. there could be more flexible export options. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"ROI Shop makes you the trusted advisor"
5/5
What do you like best about The ROI Shop?

When you put the ROI Shop product in front of a client and work with them to build their business case, you then become an advisor to them and you learn even more. When you permission them to access and modify that information to truly be their own, you then become part of their team. Leveraging the ROI Shop has helped me increase deal size and further my discussion both up the organization and across Review collected by and hosted on G2.com.

What do you dislike about The ROI Shop?

There are really no areas of the product that I don't like Review collected by and hosted on G2.com.

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