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Textla Reviews & Product Details

QP
Director of Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

Great texting service at a great price! Def recommend if you've got a big text list. It filters out bad numbers. Review collected by and hosted on G2.com.

What do you dislike about Textla?

Nothing so far. It's been great. The number could be better but that's it. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Texting a bunch of numbers at once. Review collected by and hosted on G2.com.

Textla Overview

What is Textla?

Textla is an SMS marketing platform for small businesses that empowers companies to reach their customers effortlessly via text messages. Send bulk SMS campaigns, set up keyword opt-ins, two-way text, track analytics, and view deliverability with the simplest and most affordable business SMS platform in the world.

Textla Details
Discussions
Textla Community
Languages Supported
English
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Product Description

Textla is a no-code, intelligent messaging platform for SMBs and low-tech teams that unlocks enterprise, wholesale pricing. We're the simplest and most affordable SMS and messaging tool in the world.


Seller Details
Seller
Textla
HQ Location
Chattanooga, Tennessee
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Description

Effortlessly text your contacts with the #1 SMS platform for business. Send bulk texts, two-way text, create keywords, and track deliverability with Textla, the simplest and most affordable SMS marketing platform.


Jeremy B.
JB
Overview Provided by:

Recent Textla Reviews

AF
Austin F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very Impressed with Textla Platform"
Being able to stay in front of a large audience to market and sell our products has been a game changer for our business. Platform is quick and eas...
WE
Will E.Small-Business (50 or fewer emp.)
5.0 out of 5
"BBQ Food Truck Text Club 10/10"
Ease of use and price point! Customer service was easy and has answered several questions for me.
Kelly  C.
KC
Kelly C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Game-Changer for My Business – Highly Recommended!"
What I love most about Textla is how simple it is to use! It makes sending personalized messages, managing reminders, and running promotions all in...
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Textla Media

Textla Demo - Campaign Management
Business texting software platform Textla lets you send SMS campaigns to customers and prospects, complete with scheduling and automation.
Textla Demo - Keywords
SMS marketing app Textla empowers businesses to let customers opt-in to their SMS campaigns via text.
Textla Demo - Two-Way Texting
Textla's Shared Inbox lets you manage 1:1 text communication with your customers via a single, simple user interface.
Textla Demo - Contact Management
Manage your business contacts in our seamless Textla interface.
Textla Demo - Analytics
Track delivery analytics in real time.
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94 out of 95 Total Reviews for Textla

5.0 out of 5
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94 out of 95 Total Reviews for Textla
5.0 out of 5
94 out of 95 Total Reviews for Textla
5.0 out of 5

Textla Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TextlaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sebastian B.
SB
General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

Textla offers a smooth and efficient onboarding experience. The introductory call was short yet comprehensive, covering all aspects of the platform while answering all my questions. The platform itself is incredibly user-friendly—even for someone who isn't highly tech-savvy, I feel confident using all functionalities after just one session. Pricing is another major advantage—Textla is significantly more affordable compared to competitors, making it a fantastic option for small to medium-sized businesses. Additionally, the customer support team, especially Jeremy, was extremely helpful and professional throughout the process. The platform includes all the features we were looking for, making it a complete solution for our needs. Review collected by and hosted on G2.com.

What do you dislike about Textla?

The only minor drawback I've noticed so far is the inability to attach a hyperlink to a word—I have to manually type out the full URL. While there are workarounds, adding this feature in the future would be a great enhancement for usability. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

We are initially using Textla to inform our different audiences about an upcoming program/event, ensuring our message reaches the right people quickly and effectively. The ability to send targeted SMS campaigns allows us to maximize engagement and participation. Beyond this specific initiative, Textla helps streamline customer communication, making it easy to manage messaging without technical complexity. As a small-to-medium-sized business, having an intuitive and cost-effective platform is a major advantage, allowing us to focus on our core operations while maintaining strong customer engagement. Review collected by and hosted on G2.com.

Kelly  C.
KC
CEO
E-Learning
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Textla?

What I love most about Textla is how simple it is to use! It makes sending personalized messages, managing reminders, and running promotions all in one place so easy for me and my team. Plus, the support team is super quick and helpful—such a huge win! It’s definitely our go-to tool for promotions and keeping connected with my audience! Review collected by and hosted on G2.com.

What do you dislike about Textla?

Honestly, we don’t have anything we dislike about Textla! It’s been a great tool for us and we’re really happy with how easy and effective it is to use. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla makes it easy for us to manage and automate our promotions. It helps us send personalized messages and run promotions all in one place, which saves us time and keeps everything organized. It’s a great way to stay connected with our audience. Review collected by and hosted on G2.com.

Nikki L.
NL
M
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Textla?

Textla has made quick communication with our customers so easy. We are able to segment our lists and send with ease! Anytime we need assistance, their customer support is there to help out! The set up was also very simple. We use the program approximately once per month for quick updates. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I do wish Textla and our current CRM were integrated with each other to not have to upload contacts in order to communicate. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla is solving the problem of inefficient and time-consuming customer communication by providing a streamlined platform for sending quick and targeted messages. This enables us to connect with our customers in real time, ensuring they receive important updates, promotions, or service notifications without delay.

By using Textla, we can improve our customer engagement and satisfaction, as the tool ensures that our messages are delivered directly and promptly. It also allows us to manage communication effectively, whether we're reaching out to a large audience or focusing on personalized interactions. This not only saves us time but also helps us build stronger relationships with our customers by maintaining clear and consistent communication. Review collected by and hosted on G2.com.

Julianna H.
JH
Digital Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

Easy UI and responsive support team is what I like the best! Jake and Jeremy are awesome! Review collected by and hosted on G2.com.

What do you dislike about Textla?

So for some reason we've had people who opt-out or unsubscribe still recieve messages until we manually remove them ourselves. I'm not sure why, maybe they got changed to lead instead of unsubscribed, so I take the extra step to remove invalid/opted out numbers manually before each blast. I also don't like that I can't upload multiple .csv files at once to add new contacts. When I download Elementor contacts it downloads sometimes several .csv files as a zip. Not a huge deal but it would be nice to go through the contact upload process only one time instead of repeating. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

I'm a digital products & operations manager, I don't have the time or skillset to engineer an app in Twilio for marketing, nor could I train people on how to send out messages through twilio. Twilio was too complicated and confusing to me. Textla makes it so easy to send out and respond to sms blasts because of how straightforward the UI is. It was the only platform out there that had all these features I like. I also like that its JUST one subscription pricing tier and messages are billed through twilio. Other platforms had surprise fees and weird pricing tiers. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

I really appreciate the app’s clean and simple design, which makes it easy to use. It functions exactly as expected and helps me stay focused on the task at hand. Unlike larger CRMs packed with unnecessary features, this tool is purpose-built for a specific job—and it does that job exceptionally well. I also value having a support team of real people based in the US; they are incredibly responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Textla?

There’s definitely room for improvement in the contact management features. While the current setup works well, a few refinements could enhance functionality and streamline the experience. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla simplifies SMS outreach without the hassle of managing multiple numbers and workflows. The clean UI keeps the focus on replied contacts, nothing more. I was up and running in just three days, and I appreciate how effortless the setup was. As business owners, we often just need straightforward functionality—and Textla delivers. Review collected by and hosted on G2.com.

Tracy H.
TH
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

I spent a fortune with another carrier to get "approved" for texting ... and that other place didn't help at all. Textla helped me get through the process quickly with zero pain. Interface is intuitive, not clunky like other platforms. And it integrates super easy with Zapier. I got Kajabi integrated w/ Textla in 30 minutes and am now automating reminders, plus we've seen a significant increase in engagement through text messaging. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I don't know that there's anything I dislike. It would be great if they offerred more integration options (an API for example). Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Customer engagement Review collected by and hosted on G2.com.

AF
Area Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

Being able to stay in front of a large audience to market and sell our products has been a game changer for our business. Platform is quick and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Textla?

Haven’t had any issues up to this point. Support staff has been quick to answer any questions I’ve had. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

We have a lean sales staff. Textla gives us the ability to send out updates and pricing to customers in a matter of minutes ultimately helping us to increase sales numbers and company profit. Review collected by and hosted on G2.com.

Jacob C.
JC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

Onboarding was great, staff was personable.

Platform is straightforward and easy to use.

The initiatl implementation was simple.

If I choose to, it integrates with my current service software. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I haven't found anything that I dislike about Textla thus far. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla enables me to reach out to past clients through a simple integration or Excel sheet upload rather than having to manually text each person individually. Review collected by and hosted on G2.com.

JW
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

Textla is super affordable and easy to use and to implement. While they are developing additional features the platform is great which is why I gave a 9 instead of 10. Integration is super easy and support is just a click away. Review collected by and hosted on G2.com.

What do you dislike about Textla?

The platform is still a bit limited in the features available Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Textla is solving the problems for startup companies and the cost to get strated. Review collected by and hosted on G2.com.

Jorge S.
JS
Co-Founder & Head of GTM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Textla?

I really liked the setup experience. It only took me a few minutes to go from signup to securing a phone number, to creating a campaign. I got 100 free credits as part of the experience to test out the system. The UI/UX is also pretty easy and fast.

As a software geek and GTM professional, I was very impressed with their PLG approach. It was nicely executed. I also really dig the design of the website, product, and brand. It's super fun and approachable. Review collected by and hosted on G2.com.

What do you dislike about Textla?

I have not found anything I dislike yet. I'll report back. Review collected by and hosted on G2.com.

What problems is Textla solving and how is that benefiting you?

Email has poor response rates and spam filters are rough these days. We're trying SMS texting for post-sales follow-ups and community marketing communication. We hope to experience better response rates and more engaged prospects and community members. As we develop our field marketing strategies which include in-person events, SMS seems to be the best way to keep community members updated while having a more real-time community channel. Review collected by and hosted on G2.com.