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Tettra Reviews & Product Details - Page 2

Tettra Overview

What is Tettra?

Tettra is knowledge base software that organizes scattered company information to answer your team's repetitive questions right in Slack or our web app. It has a simple, user-friendly UI and integrates with Slack, Google Drive, Notion and more. Tettra also has a powerful context-driven search feature that lets you find any information in seconds. Many customer support and operations teams depend on Tettra for their internal documentation and answers. With Tettra, you'll get: • Q&A workflow to capture questions • Knowledge base to document answers • Knowledge management features to keep content up to date. • Integrations with chat tools to make sure your team actually uses Tettra Start your knowledge base today. Free for up to 10 users.

Tettra Details
Discussions
Tettra Community
Languages Supported
English
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Product Description

Simple knowledge management for growing teams.

How do you position yourself against your competitors?

End repetitive questions and build a knowledge base.

Answer repetitive questions and create pages in Tettra directly from Slack or MS Teams.


Seller Details
Seller
Tettra
Year Founded
2015
HQ Location
Somerville, MA
Twitter
@tettra
1,173 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Description

Tettra is a knowledge management and documentation platform designed to help teams create, organize, and share information efficiently. It enables users to build a centralized knowledge base, streamline internal communication, and improve collaboration through easy access to essential company information. Tettra integrates with various tools, allowing teams to integrate their workflows seamlessly while ensuring that important knowledge is readily available to all members.


Andy C.
AC
Overview Provided by:

Recent Tettra Reviews

LT
Lucian T.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great for knowledge tracking"
Tettra great for keeping things organised. It has a very simple and intuitive interface, making it easy to quickly reference a relevant section. Co...
Alexandra N.
AN
Alexandra N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Keeps My Work On Point"
What I love most about Tettra is how it simplifies everything. All my project details, design specs, and team feedback are stored in one place, so ...
Max K.
MK
Max K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best helper at work"
I like how Tettra keeps all our design guidelines, project briefs, and feedback in one spot. No more digging through emails or endless Slack thread...
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Tettra Media

Tettra Demo - Tettra Overview
Tettra has a simple, user-friendly design.
Tettra Demo - Use Tettra
Ask questions right inside of Slack, and get answers from your curated company knowledge.
Tettra Demo - Assign questions
No answer? Assign the question to an in-house, subject matter expert.
Tettra Demo - Ask Kai, the AI Assistant in Tettra
Kai is the AI assistant within Tettra who will answer your questions, from your company knowledge base.
Answer a few questions to help the Tettra community
Have you used Tettra before?
Yes

132 Tettra Reviews

4.7 out of 5
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132 Tettra Reviews
4.7 out of 5
132 Tettra Reviews
4.7 out of 5

Tettra Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TettraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Darina V.
DV
Recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra is a well-designed knowledge management tool that offers a smooth user experience. The interface is intuitive, making it easy to create, organize, and retrieve content. Features like team collaboration, structured page linking, and integrations with tools like Slack and Google Drive add significant value.

Overall, Tettra is a reliable choice for teams prioritizing efficient knowledge sharing and streamlined communication. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

While Tettra covers most bases, there’s always room for improvement. For example, adding more customization options for templates or enhanced analytics could elevate it further. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

Tettra encourages collaboration while maintaining clarity in information organization. It's ideal for our team looking to keep internal processes, FAQs, or project details centralized and easily accessible. Review collected by and hosted on G2.com.

Anastasiya Z.
AZ
PPC-specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra has an intuitive and user-friendly interface, which makes it a pleasure to use every day. I also really appreciate the private categories feature—it’s perfect for organizing sensitive information and keeping it accessible only to the right people. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

There’s honestly nothing I dislike about Tettra. It fits perfectly into our workflow and does exactly what we need. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

Tettra solves the challenge of keeping team knowledge centralized and well-organized. I use it regularly to store and access important information, and it has made managing and sharing resources effortless. It saves time, improves productivity, and keeps everything in one place. Review collected by and hosted on G2.com.

Sofia B.
SB
UX/UI Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

What I love about Tettra is how easy it makes sharing and finding info. No more digging through endless chats or emails—everything we need is right there, neatly organized. Plus, it’s super simple to use, so even the least tech-savvy teammates are on board. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

If I had to nitpick, I’d say the mobile version could use a bit more love. It works, but it’s not as smooth as the desktop experience. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

Tettra has totally solved our “Where do I find this?” problem. It’s saved us tons of time, made onboarding new folks a breeze, and helped everyone stay on the same page. Review collected by and hosted on G2.com.

Alesia Y.
AY
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra is easy to use. The interface is straightforward, and everything is well-organized, which helps me quickly find or share information. It’s a great way to keep the team on the same page. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

I genuinely like everything about Tettra. It does exactly what it’s supposed to, and I haven’t run into any issues. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

Tettra is an excellent tool for storing all the important information in one place. It’s especially helpful for onboarding new team members during their probation period, as it provides quick access to everything they need to learn and get up to speed efficiently. Review collected by and hosted on G2.com.

MS
Head of MI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Tettra?

It's a self-explanatory, easy to use tool that we use daily. We love that all our tech stack information can be held in this one, cenral repsository, that is self-explanatory to navigate and easy to use. All our developers, project managers and senior managers use this daily, to be able to understand how our systems work and make them better. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

Some of the formatting limitations can become frustrating - single text fonts, no ability to change font sizes/font colours/text highlight options etc outside of the pre-set options, bullet-point indentations become limited fairly early. Some of these options could be extremely useful, especically when you're using the tool to manage document a tech stack. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

We have a centralised tech platform that is used internationally. Being used internationally and by so many people means we need to have a central place to document all our system specs. It needed to be easy to use and easy to navigate so business owners, project managers and developers can easily document the tech stack and help build out our bespoke software. Review collected by and hosted on G2.com.

Anna K.
AK
Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra streamlines knowledge sharing and keeps everything super tidy. The platform is easy to navigate, even for newbies, and the search tool is on point—no more wasting time scrolling through random files. It’s like having a cheat code for team organization. Review collected by and hosted on G2.com.

What do you dislike about Tettra?

Honestly, I can’t think of any downsides—it’s got everything I need, and it works flawlessly for our team. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

Tettra totally eliminates the struggle of lost info and messy docs. It’s a clutch tool that keeps our team synced, sharp, and focused on the real grind. Review collected by and hosted on G2.com.

Valeria V.
VV
Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra has transformed the way our team manages and accesses critical information. Its ability to centralize knowledge while maintaining clarity and organization is unmatched. The platform encourages better collaboration by reducing duplicated efforts and ensuring everyone has access to up-to-date resources. It’s an essential tool for any business aiming to streamline internal processes and empower their team! Review collected by and hosted on G2.com.

What do you dislike about Tettra?

In my opinion, everything is good, there are no negatives. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

For our team, Tettra has improved onboarding, streamlined workflows, and allowed us to focus more on achieving goals rather than searching for answers. Review collected by and hosted on G2.com.

Alena R.
AR
Administrative Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra is an excellent tool for knowledge management and teamwork! The platform is intuitive, allowing you to quickly create and organize documentation as well as easily find the information you need. It integrates seamlessly with other platforms, making it especially convenient for collaboration. Thanks to Tettra, our team has become even more cohesive and efficient! Review collected by and hosted on G2.com.

What do you dislike about Tettra?

I'm definitely happy with this tool. I think it's very good Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

It is very convenient to keep all articles and work instructions in one place Review collected by and hosted on G2.com.

Olga M.
OM
Administrative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra is an indispensable tool for organizing and storing team knowledge! It simplifies the documentation process by providing a single place for all essential information. The search feature is especially impressive, saving time and helping to instantly find what you need. Working with Tettra has become much easier and more convenient! Review collected by and hosted on G2.com.

What do you dislike about Tettra?

I have nothing to say, it's a nice tool. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

We use this tool as a place to store all work instructions. Review collected by and hosted on G2.com.

Nika V.
NV
COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Tettra?

Tettra is an incredibly user-friendly platform that makes working with information effortless. Its intuitive interface and straightforward navigation allow you to easily create, edit, and structure knowledge. Even new team members quickly adapt thanks to its intuitive design. Tettra truly simplifies life and saves time! Review collected by and hosted on G2.com.

What do you dislike about Tettra?

It's hard to say. There probably isn't one. Review collected by and hosted on G2.com.

What problems is Tettra solving and how is that benefiting you?

With Tettra, our knowledge base is always available to all members of our team Review collected by and hosted on G2.com.