TenantCloud Reviews (299)

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Reviews

TenantCloud Reviews (299)

View 1 Video Reviews
4.4
300 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and centralized management features of TenantCloud, which simplify property management tasks like rent collection and maintenance requests. Many appreciate the intuitive interface and responsive customer support, making it accessible for both new and experienced landlords. However, some users note that payment processing times can be slow, which may affect cash flow.

Pros & Cons

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Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Effortless and Reliable Property Management"
5/5
What do you like best about TenantCloud?

TenantCloud is very straight forward and easy to use. It does all the things I need it to do and then some. Overall I have never had a real problem with it. Whenever I did encounter an issue or a lack of understanding on my part, I called them and they helped me every time the first time I called. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I can honestly say that the only thing I don't like about TenantCloud is the new look. I still use the old look - thank you for allowing that - and find it to be much more user friendly than the new one. Review collected by and hosted on G2.com.

BK
Brian K.
Owner
Small-Business (50 or fewer emp.)
"Effortless Management for Small Portfolios with a Powerful Dashboard"
5/5
What do you like best about TenantCloud?

I like the ease of use of the software and the continued efforts of TenantCloud to implement improvements. The "Dashboard" is a very useful tool where you get a snap shot of everything that is happening within the portfolio. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I believe TenantCloud is a good cloud based solution for smaller portfolios. It is not as robust as other software but often, the more robust software has a minimum property count of at least 75. As a smaller landlord, I love the offerings and cost that TenantCloud offers. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Great property management app"
5/5
What do you like best about TenantCloud?

I like online applications, online leases with electronic signature, rent collection, and tracking maintenance requests the best with TenantCloud. It is an easy application to use through a web browser or mobile app. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Sometimes customer support can be lacking Review collected by and hosted on G2.com.

Harold Baker K.
HK
Harold Baker K.
Owner
Small-Business (50 or fewer emp.)
"Makes Rent Collection and Maintenance Requests Super Simple"
5/5
What do you like best about TenantCloud?

It makes collecting rent and maintenance requests super simple Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I wish it was easier reporting and more Owner friendly Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Easy Rental Management with Great Marketing, Leads, and Accounting"
4.5/5
What do you like best about TenantCloud?

Easy to manage all my rentals in one place. Love the marketing syndication and the lead management tools. Plus the accounting is made easy. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

A little hard to navigate at first. But, quickly got up to speed. Review collected by and hosted on G2.com.

Mat B.
MB
Mat B.
District Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Feature-Rich, but Pricey for the smaller property owners."
3.5/5
What do you like best about TenantCloud?

It’s a user-friendly platform that’s easy to navigate, even for smaller property managers or private users. It provides way more than needed for me but I am sure larger property managers are able to utilize the features. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Over the last few years they increased the price or started to charge for some of the functions that were available to the smaller users for free. Review collected by and hosted on G2.com.

Caitlyn U.
CU
Caitlyn U.
Property Manager & Owner
Small-Business (50 or fewer emp.)
"All-in-One Property Management Made Easy with TenantCloud"
5/5
What do you like best about TenantCloud?

TenantCloud has been very useful as an all-in-one real estate management service. We love that we can setup leases, manage accounting (with reconciliation), handle maintenance requests, and more all from one spot! The interface is simple and easy to use too! Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

There really aren't any downsides that I can think of. I recommend TenantCloud as the best property management software available for the price! Review collected by and hosted on G2.com.

AT
AJ T.
Property Owner
Small-Business (50 or fewer emp.)
"Good Product"
4/5
What do you like best about TenantCloud?

I like that its a simple to use product where I can keep track of who is up to date with payments. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

Could be a little more user friendly as far as where things are and how to access. Some things take awhile to figure out how to change or update such as a lease increase, etc. Review collected by and hosted on G2.com.

Jelani & Niasia P.
JP
Jelani & Niasia P.
CEO/Owner
Small-Business (50 or fewer emp.)
"Best real estate portfolio management system, ever!"
5/5
What do you like best about TenantCloud?

This makes the idea of being a landlord way less intimidating. I was afraid to mess up, afraid to lose track of files and documents, and had minimal knowledge in landlording. The resources, youtube videos, and info. online and within the platform helped me with any info. I needed. Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

There is a lot of info. to cover and you can feel overwhelmed by the amount of information within the platforn. Also, some errors can be happen when collecting rent and renewing the lease. More reminders of what to do will help. Nevertheless, the software is great! Review collected by and hosted on G2.com.

TH
Tom H.
Realtor/landlord
Small-Business (50 or fewer emp.)
"Easy Onboarding and a Dashboard That Makes Managing Multiple Units Simple"
5/5
What do you like best about TenantCloud?

Easy onboarding being able to self manage multiple units dashboard at a glance. Being to message my tenants and send out automated reminders. I need to use more of its functions but what I do use is awesome and worth it Review collected by and hosted on G2.com.

What do you dislike about TenantCloud?

I don’t think there is anything I don’t like? Review collected by and hosted on G2.com.