TenantCloud Reviews & Product Details

design and quick response from customer care. Review collected by and hosted on G2.com.

some of the features expecting must be useful. especially finding a technicians for the tickets. Review collected by and hosted on G2.com.

On the cheaper side when it comes to what you need for day to day rental properties, works great for the most part.

Easy to use. Review collected by and hosted on G2.com.

recent issues with it not posting amounts correctly Review collected by and hosted on G2.com.

Making payments is straightforward, and managing maintenance requests is also simple. Review collected by and hosted on G2.com.

No open API, I'm waiting for it 6 months, Chat is not so good. Review collected by and hosted on G2.com.

Easy and simple for not savvy people like me Review collected by and hosted on G2.com.

Takes a good few days till money becomes available in your bank account Review collected by and hosted on G2.com.

The software works for us - we can create leases and manage billing as well as maintenance issues. Online customer support help is responsive and helpful. We use the software daily. Review collected by and hosted on G2.com.

Two issues: one is that our incoming tenants from abroad often have difficulty with the software and the second is a recent change that has 'activated' the leases in the software when they are created by the landlord rather than when they are signed by the tenant. Review collected by and hosted on G2.com.

Payment management with tenants is fairly straight forward. Ability to add tenants is easy. Review collected by and hosted on G2.com.

Filtered account statement could use a better default filter or an easier and PRACTICAL way to filter. Review collected by and hosted on G2.com.

I can send out invoices to the tenants and collect rent through it Review collected by and hosted on G2.com.

I don’t like that I set up auto payment and I still have to go in every month and manually send them out.

I would like tenant cloud to setup text messages for service calls and not email only Review collected by and hosted on G2.com.

it is a dashboard to navigate all my rentals. Review collected by and hosted on G2.com.

it is not the most intuitive app layout sometimes. Review collected by and hosted on G2.com.

This website is great for small landlords like myself. I manage 9 properties and it helps me keep track of the accounting, vacancies, maintenance requests and leasing. Tenants also enjoy being able to submit their rent and any maintenance requests through one application/website. I use TC to list my vacancies and run credit/backgrounds checks. As soon as I approve a tenant I am able to easily move them in and accept the deposit directly through there. Review collected by and hosted on G2.com.

It has many quirks that are more annoying than anything but not significant enough for me to stop using it. For example, if I click on accounting it will have a random filtered date I did not input so I have to clear the filter each time. Or if I click on a property to view an invoice I can't just click the back button because it will take me to the main screen again instead of just taking me back to what I was last seeing. Review collected by and hosted on G2.com.

The best part of the software is it allows a Landlord to centralize management. I can list apartments, automatically invoice rent, create my own templates, run background checks, have tenants submit maintenance requests and much more. I like how customer service now has a phone number to call if I need help. I use the application daily and it is very easy for both the landlord and tenant to implement at the start of a new contract. Review collected by and hosted on G2.com.

The part I like least is that it takes sometime to figure out all functions and how to use them. There is a limit to templates and the annual subscription prices have gone up drastically. Review collected by and hosted on G2.com.