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Telgorithm Reviews & Product Details

Talha S.
TS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Telgorithm?

We're a startup that was originally with Twilio but after needing better control and better pricing, we switched to Telgorithm. The API integration itself was very easy and required minimal hand-holding from the team. The one piece that I appreciate the most from Telgorithm is their customer service team. The turnaround time on even some of our most complicated questions can be measured in minutes, if not seconds. They are by far the quickest, and most informative business partner that we have.

Overall, Telgorithm is an easy API integration and an easy recommendation. Their tools are user intuitive and their APIs were easy to use! Review collected by and hosted on G2.com.

What do you dislike about Telgorithm?

Currently, they only support texting within the US so this does impact a small portion of our international customers. Review collected by and hosted on G2.com.

What problems is Telgorithm solving and how is that benefiting you?

Transactional and non-tranasactional text messages Review collected by and hosted on G2.com.

Telgorithm Overview

What is Telgorithm?

Telgorithm is the only A2P text messaging API provider to automate the SMS & MMS journey and guarantee message deliverability for the most reliable messaging experience yet. Founded by telecom industry experts who have been the customer of API providers in the past, Telgorithm’s mission is to offer a more transparent business text messaging service so businesses can focus on scaling their operation. Telgorithm automates the entire journey of registration, onboarding, activation, and supporting long-term compliant SMS & MMS messaging, helping businesses increase revenue while decreasing overhead costs. Plus, we guarantee deliverability with unique, patent-pending smart queueing tech, so messages are never dropped or blocked due to exceeding volume limits. For more information, visit www.telgorithm.com.

Telgorithm Details
Languages Supported
English
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Product Description

With 20+ years of collective experience across the Telgorithm team, we have revolutionized messaging by offering a new industry approach! Implementation is quick and easy; high patent-pending throughput support enables customers to reach mass audiences; with a white-glove approach, we provide insights into message deliverability while assuring compliance; and pricing is usage-based and determined by the customer. With the upcoming launch of our voice product, we are positioning ourselves to innovate ICaaS and communication APIs to better serve SaaS companies. Our goal is to offer easy-to-deploy unified communication stack to SaaS companies with a truly transparent, compliance-based approach. Offering easy and attainable communications to improve our customers’ ROI.


Seller Details
Year Founded
2021
HQ Location
Los Angeles
Twitter
@telgorithm
86 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

Samantha H.
SH
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Recent Telgorithm Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Responsive team and good product"
Telgorithms platform is incredibly easy to integrate into any application or service, with robust documentation and support. With Telgorithm, you c...
JB
Justin B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Helpful and Quality Resource for Communications"
Telgorithm offers a multitude of text communication features. They were incredibly easy to work with and the product was easy to get integrated wit...
Shona O.
SO
Shona O.Mid-Market (51-1000 emp.)
2.5 out of 5
"Telgorithm is attempting to keep up with complex and constantly changing regulations."
I like the Telgorithm dashboard and user interface, as well as their detailed knowledgebase which I use almost daily.
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Telgorithm Media

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5 out of 6 Total Reviews for Telgorithm

4.3 out of 5
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5 out of 6 Total Reviews for Telgorithm
4.3 out of 5
5 out of 6 Total Reviews for Telgorithm
4.3 out of 5

Telgorithm Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
JB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Telgorithm?

Telgorithm offers a multitude of text communication features. They were incredibly easy to work with and the product was easy to get integrated with our system. One of their strongest points would have to be their customer support. Their people were not only able to be responsive, but they had extensive knowldege of the product and their industry. They were able to help walk us through some lengthy processes. Review collected by and hosted on G2.com.

What do you dislike about Telgorithm?

One possible downside to Telgorithm is that they currently do not offer voice communications. Therefore, if someone wants to do text and voice they would need a different plaform for the voice communications. Review collected by and hosted on G2.com.

What problems is Telgorithm solving and how is that benefiting you?

Telgorithm is allowing use to streamline our text communications process and allowing us the ability to reach consumers with ease. Review collected by and hosted on G2.com.

Ashley A.
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Telgorithm?

- Each member of the Telgorithm support and engineering team is a proficient A2P expert. For inquiries concerning A2P Brand/Campaign registration, the Telgorithm team offers guidance that ensures guaranteed A2P compliance for your customers' campaigns.

- The APIs are thoroughly documented and user-friendly.

- The Telgorithm team not only accepts feature requests but also actively considers them for future development. Review collected by and hosted on G2.com.

What do you dislike about Telgorithm?

Had I written this review before our company migrated from Twilio, I might have highlighted the absence of the call-forwarding feature as a drawback. Nevertheless, the engineering team introduced the v1/Voice/EnableVoiceFeature API shortly after onboarding, effectively resolving our issue. Review collected by and hosted on G2.com.

What problems is Telgorithm solving and how is that benefiting you?

- Smart queueing outbound messages ensures our customers never exceed their Campaign message throughput limit, and messages are not seen as spam by the network.

- Ability to manage our customer's A2P registration from E2E. Review collected by and hosted on G2.com.

Shona O.
SO
Content Writer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Telgorithm?

I like the Telgorithm dashboard and user interface, as well as their detailed knowledgebase which I use almost daily. Review collected by and hosted on G2.com.

What do you dislike about Telgorithm?

The employees do not also seem certain or to understand the information that they are relaying to us, and this is the reason for using Telgorithm, to have the services of a company that better understands the process. Review collected by and hosted on G2.com.

What problems is Telgorithm solving and how is that benefiting you?

Registration of 10DLC USA numbers for business SMS solutions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Telgorithm?

Telgorithms platform is incredibly easy to integrate into any application or service, with robust documentation and support. With Telgorithm, you can customize messages, access valuable analytics, and ensure security and compliance. Review collected by and hosted on G2.com.

What do you dislike about Telgorithm?

Not that much they have been quite responsive Review collected by and hosted on G2.com.

What problems is Telgorithm solving and how is that benefiting you?

It enables our users to text their customers Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Telgorithm?

The team has been fantastic in providing guidance with the initial implementation, and they continue to be incredibly helpful navigating the waters of A2P 10DLC as well as other technical issues and best practices. We rarely have any issues, but when we do, the team consistently goes above and beyond to help. I'm really glad I found Telgorithm to provide this solution for our company. Review collected by and hosted on G2.com.

What do you dislike about Telgorithm?

I don't have anything negative to say about the product or service. Review collected by and hosted on G2.com.

What problems is Telgorithm solving and how is that benefiting you?

It allows our customers to send and receive A2P 10DLC compliant text messages Review collected by and hosted on G2.com.