TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 8

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TeleCMI Overview

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What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more
SG
Senthil G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Call management sodtware for our educational needs"
we are using Telecmi's IVR solution, which has been immensely helpful. It allows us to efficiently handle a large volume of calls from students and...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
Play TeleCMI review by Murali D.
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188 TeleCMI Reviews

4.8 out of 5
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188 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sudhakar R.
SR
Manager
Education Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

we like the cloud based inbound and outbound calls from telecmi. Helps us to integrate with zoho crm and initiate the call. It is easy to use when integrated with zoho Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

there is no dislike everything is working good. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

solving the puprpose of making nd receving calls from zoho and call logs are stored in the crm Review collected by and hosted on G2.com.

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Helpful?
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Nagaraj S.
NS
IT Purchase Executive
Hospital & Health Care
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Easy to use Dashboard with 24/7 Support provided. Get the Reports comes very Easy to manage. If anychanges need to be updated to the IVR we can easly implement it. Previously we used to use on premises System has we need to depend on a technical Person and it wil take a day time to complete. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Currently we are looking for the Reporting day wise data, which is working good. No Dislike till Now. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Telecmi solving the purpose of getting Day wise report & easy IVR implementation. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're delighted you find TeleCMI's dashboard easy to use, with excellent 24/7 support and seamless report management. We're glad you appreciate the ease of implementing IVR changes compared to on-premises systems.

We're pleased that the reporting meets your needs and will continue to ensure it provides valuable insights for you. Please feel free to reach out if you have any further feedback or questions.

Helpful?
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PK
Manager
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

The products helps us to resolve and track all the detailed information of our agents and this helps us to improve our business. The dashboard is very easy to use. Getting a good customer from the telecmi team. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Better product but no dislike as of now if ant sure we will let uou know. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Helping us to monitor the calls of the agents. we have complete analysis on the daily calls. Review collected by and hosted on G2.com.

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Helpful?
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IB
Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

TelecMI Provided the User friendly Dashboard to manage the call System. It is Very Easy to implement the IVR Service and Queuing System. The Customer Support helped us on Setting up all those Things. The TeleCMI Features Helps us lot to Analysis the day to day Calls Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no Dislike So far, I am very happy with the Service provided Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

It is solving the Problem to Make Calls to India. Also We are using the Australian Call Solution. We have a Complete track on the calls Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're thrilled you find TeleCMI's dashboard user-friendly and appreciate the ease of implementing IVR and queuing systems. Our customer support team is dedicated to helping you get set up efficiently.

We're glad you're satisfied with our service and have not encountered any dislikes.

It's great to know that TeleCMI is solving your challenges with making calls to India and providing Australian call solutions. We're committed to providing you with complete call-tracking capabilities. Please feel free to reach out if you have any further feedback or questions.

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Pradeep G.
PG
Manager
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We are into the Accounting software providing industry, we have liked integrating the TeleCMI calling system. The implementation is Easy and support we got is extra ordinary. Also it very Easy to use the Features. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no dislike on telecmi as we are getting the promissed service with support Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Managing the inbound and outbound calls of our organization which will have a complete analysis with recording. This is very useful to monitor the agents. Review collected by and hosted on G2.com.

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Helpful?
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AS
Software Developer
Mental Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

we like the inbound calling solution on telecmi with toll free number. The toll free calls are connecting the system so it is easy to pick the customer calls and assist them quickly. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

some times the network issue is being happened. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Picking the calls directly on the system and with the call recording. All the incoming call details available on the telecmi dashboard is very helpful in monitoring it. Review collected by and hosted on G2.com.

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Helpful?
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Sathwik K.
SK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

customer support is at its best.ease of implemntation and ease of integration Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

nothing as of now because we just started using it , will mention if we find any in future Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

we were facing difficulty to display different numbers everytime , niw one ivr number will routte our users and we have proper data along with recordings to track our users performance and to keep our leads Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for highlighting our customer support and noting the ease of implementation and integration as positive aspects.

We're glad to hear about your positive initial experience. Feel free to share if you ever come across any concerns or have suggestions in the future. We're here to ensure your ongoing satisfaction.

Helpful?
Share
Admin Approval Link
JR
Manager
Restaurants
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Connecting multiple restaurent with one Landline number, helping us to trace all the incoming calls in the system. It is very easy to monitor the daily call activities. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

initially we faced the BSNL call forwarding issue. later with the help of technical team it got resolved. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Solving the problem of call tracking on Hotel Wise. The restaurant orders are manged using the system. Review collected by and hosted on G2.com.

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Helpful?
Share
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Prabha Karan V.
PV
Chief Operating Officer
Packaging and Containers
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

we like the overall services along with the customer support. The provide the ease us of the dashboard to check the user daily data. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

there is no negative points about the service, it is working perfectely Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Solving the puprpose of inbound ivr system with call tracing and monitoring on live. the last one year logs available in their dashboard for audit purpose. Review collected by and hosted on G2.com.

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Helpful?
Share
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Ramu A.
RA
Education Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeleCMI?

It is great working with TeleCMI with great product and service.

We like the dashboard interface of TeleCMI Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

We need more improvement on the Dashboard with adavanced features and analysis Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We use outbound dialer for our educational and admission purpose. Also we use inbound toll-free to monitor the inbound calls. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback! We're delighted to hear that you've had a great experience with TeleCMI's product and service and that you appreciate our dashboard interface.

We value your feedback about the dashboard and will consider it for future enhancements to provide advanced features and analysis.

It's fantastic to hear that TeleCMI's outbound dialer serves your educational and admission purposes while the inbound toll-free service helps you monitor inbound calls effectively. Please feel free to reach out if you have any further feedback or questions.

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Admin Approval Link

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