TeleCMI Reviews & Product Details - Page 6

User friendly Dashboard

Customer Care Service supporting on IVR configurations

Expoting the Call Logs and Recording

Real time Call Monitoring Review collected by and hosted on G2.com.

No SMS Facility available for the outbound calls in the TeleCMI Softphone Review collected by and hosted on G2.com.

We greatly appreciate the support provided by TeleCMI. Whenever we encounter problems, they respond immediately with solutions. The implementation process is very easy. When my account was set up, the team called us, understood our use case, and provided the exact solution we needed. Previously, we were using a system that was unable to monitor users' calling activity, but TeleCMI has been very helpful in those areas as well. Our executives can now make calls directly from the system. Additionally, it helps us integrate seamlessly with our software. Review collected by and hosted on G2.com.

We haven't found anything dislike about Telecmi at the moment. Review collected by and hosted on G2.com.

Easy to manage, with a very friendly interface that allows for easy increase and decrease of users. We use it daily to monitor productivity and activity of the users. They provide very good support and quick response. It's also easy to implement and integrate. We have two accounts - one for business and one for consumer. Review collected by and hosted on G2.com.

To schedule holidays, we need to set them and remember to revoke the setting when necessary. Review collected by and hosted on G2.com.

Customer approach and active listening by all the support executives Review collected by and hosted on G2.com.

Time taking process and set up of logic took a lot of follow-ups to bring the flow as per requirement. Review collected by and hosted on G2.com.

easy to use the telecmi softphone with the call masking facility, helps to mask the caller number along with the complete monitoring. Easy to implement the ivr setup with user friendly dashboard Review collected by and hosted on G2.com.

demo videos will to setup the configuration from our side, instead of getting help from telecmi Review collected by and hosted on G2.com.

Am happy with the services provided by telecmi. Their user friendly dashboard and mobile calling feature help my team to have seamless communication. With Caller history readily available in on the phone & missed calls it helps them to track and attend calls at ease. Also, the admin dashboard helps to track how many calls have been done by each executive and to analyze their performance. Over all very happy with their service Review collected by and hosted on G2.com.

As of now, I dont have a dislike on service. Review collected by and hosted on G2.com.

The Software and the dashboard are user-friendly. Review collected by and hosted on G2.com.

Need to develop the mobile app which increase the productivity. Review collected by and hosted on G2.com.

We are using the Basic ivr service for our organization. As we are into the real estate we always have multiple projects. For Each project there will be a changes in IVR. TeleCMI portal heps us to modify instantly and do the changes. Review collected by and hosted on G2.com.

Currentl there is no issues with the services Review collected by and hosted on G2.com.

The call routing was the best and easiest with this program and it has the best integration features that allows us to initiate calls and texts directly from our CRM tool. Review collected by and hosted on G2.com.

This is a platform I am yet to have technical glitches with or experience any dissatisfaction. Review collected by and hosted on G2.com.

Easy to intergrate to CRM and making esy to taking care of the leads Review collected by and hosted on G2.com.

As of now nothing to there to tell about it. Review collected by and hosted on G2.com.