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TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 4

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TeleCMI Overview

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What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more
SG
Senthil G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Call management sodtware for our educational needs"
we are using Telecmi's IVR solution, which has been immensely helpful. It allows us to efficiently handle a large volume of calls from students and...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
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Video Reviews

Review by Murali D.
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188 TeleCMI Reviews

4.8 out of 5
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188 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ER
IT ADMIN
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We appreciate the progressive calling feature in TeleCMI. It makes calling from the system easy and efficient and very excellent customer support team they have in telecmi Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

nothing as of now and we areb using last 2 months Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

real- time call analytics and monitoring capabilites and increase the agent productivity Review collected by and hosted on G2.com.

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AR
BUSINESS DEVELOPMENT MANAGER
Staffing and Recruiting
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We like the accurate call history of telecmi, where the call recording are very easy to monitor. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

We are using telecmi for 2 months so for there is no dislike Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

As we are into the recruitment industry we need to have a complete monitoring on the agents. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

This has made our workload a lot easier as our calls are easily navigated. Support from the staff is excellent and immediate. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is nothing that I am finding wrong with the company Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

It is helping with time management as we are able to track calls Review collected by and hosted on G2.com.

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SATHISH A.
SA
Digital Marketing Manager
Investment Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

It sounds like you're receiving strong support from the TeleCMI team for managing UK and Swiss calls, as well as social media content. Having excellent communication services, customer support, and a reliable technical team is key to smooth operations. Are you working on any specific campaigns Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

we needed swiss country unlimited plans and cost Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

All services satisfied for Telecmi Review collected by and hosted on G2.com.

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Manideep G.
MG
BPO Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

User Friendly and good connectivity with the client Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

You need to add some edit options in the View page Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Capturing and maintaining the client data base Review collected by and hosted on G2.com.

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Gursharan S.
GS
Management Information Systems Manager
Education Management
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Using TeleCmi since 1 year, Instant support and Good user Interface. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Can't download all the users record at a Glance. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We can monitor the calls through Call Recording, check the Calling pitch and improve. It saves the time of manually Dailling through mobile. Review collected by and hosted on G2.com.

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ramesh s.
RS
manager
Food Production
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about TeleCMI?

the technical support team is always responsive and proactive and ease of integration Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

anything to be disliked as of now for telecmi Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

telecmi is very useful to use the calling feature by its mobile phone and do the work from home job Review collected by and hosted on G2.com.

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ramesh p.
RP
manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Seamless setup and onboarding experience and Friendly and knowledgeable support team Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Minor adjustments in feature rollout times would enhance the experience Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

telecmi provides an detailed analytics, and helping us to track the call metrics and agent performance. Review collected by and hosted on G2.com.

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Ravinesh S.
RS
Software & Cloud Solution
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Best IVR & Dialer Solution Provider for SMB & Enterprises organization Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

TeleCMI DID Number Improvement ( Multiple DID Number Data Filter from Single Application, they can Improve this Features Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

IVR Solution Review collected by and hosted on G2.com.

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Abitha B.
AB
Networking Specialist
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

we can call every countries without any network issues

Dashboard they provide with affordable prices are also a highlight Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Customer Follow ups can be improved in future Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Able to call every country at affordable pricces and tracking can be done Review collected by and hosted on G2.com.

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