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TeleCMI
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TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 2

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TeleCMI Overview

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What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more
SG
Senthil G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Call management sodtware for our educational needs"
we are using Telecmi's IVR solution, which has been immensely helpful. It allows us to efficiently handle a large volume of calls from students and...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
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Have you used TeleCMI before?
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Video Reviews

Review by Murali D.
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188 TeleCMI Reviews

4.8 out of 5
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188 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SR
Sales Executive
Food & Beverages
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

The seamless integration enables effortless communication with customers, offering features like call logging, analytics, and real-time updates within Zoho CRM. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no issues with TeleCMI so far. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

TeleCMI has significantly improved our team's efficiency and response times, resulting in better customer satisfaction. Review collected by and hosted on G2.com.

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SG
Education Administator
Education Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

we are using Telecmi's IVR solution, which has been immensely helpful. It allows us to efficiently handle a large volume of calls from students and stay connected with their needs and responsibilities.

it is easy to use and easy to integrate with the crm Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

So far, there have been no issues with Telecmi Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

IVR systems and call routing reduce response time, ensuring students to get the information they need quickly and user friendly dashboard Review collected by and hosted on G2.com.

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Riyas A.
RA
CEO
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We really appreciate the call tracking and voice recording features of TeleCMI. The user interface is fantastic, and menu navigation is smooth. The integration system's drag-and-drop functionality is user-friendly and makes setup easy. We highly recommend it to all customers! Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Sometimes, I’ve noticed that some calls seem to be missing. However, I spoke with customer support, and they mentioned that they need some data to address this issue. I hope it will be fixed soon. Overall, I appreciate TeleCMI, but I believe there’s room for improvement in the reporting area. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Call tracking and monitoring, along with the ability to review recorded voice calls, help us address issues effectively. This insight enhances our understanding of staff performance and contributes to improving our company profile. Review collected by and hosted on G2.com.

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Sourav M.
SM
Owner
Consumer Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

The TeleCMI admin dashboard helps us view detailed reports for all users. Additionally it helps us reach our customers more easily within a click. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Need to modify some features in mobile app and need a new version for Iphones Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

TeleCMI helps me to pull out the entire data of all the users in simple steps. Review collected by and hosted on G2.com.

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Shorya P.
SP
Operations Executive
Hospitality
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about TeleCMI?

The experience has been satisfactory thus far, with no issues or complications encountered.

We appreciate the reliable service and look forward to continued seamless performance. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

The inability to download data exceeding 10,000 records has been a concern for our operational requirements. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We use it to help our ground team connect seamlessly with customers and streamline communication workflows. The ability to access call recordings easily has improved quality assurance, making the process more efficient and reliable. Review collected by and hosted on G2.com.

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PS
Admin Manager
Manufacturing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We particularly appreciate the user-friendly dashboard, which allows us to monitor call flow, analyze data, and make adjustments effortlessly. Features like IVR setup, call forwarding, and detailed reporting make it a comprehensive solution for businesses of all sizes and good support team was very much responsive. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing we dislike in telecmi features and we required some detailed analytics as enchancement request. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

High quality call connection and reliability and prompt,helpful customer support team. Review collected by and hosted on G2.com.

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Gokul R.
GR
Senior executive
Human Resources
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

We enjoy using TeleCMI. The timely support provided for any issues makes the experience seamless and reliable. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Looking forward to the mobile version and updates to the user softphone for an even better experience. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Reaching out to clients has become much easier since implementing TeleCMI, streamlining our communication process effectively. Review collected by and hosted on G2.com.

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MR
Sales Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We like the integration of telecmi with our platform.

Dashboard is easy to use and user firendly to setup the Call flows. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no dislike on telecmi dashboard, the expected API integration facility is running smooth Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

To make calls diretcly from the CRM browser. Easy to buy integrational phone numbers Review collected by and hosted on G2.com.

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Ajaykrishnan V.
AV
Regional Director
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

We're using TeleCMI to call global countries with Zoho Integration. This helps to reach our customers very easily and the details are monitored in the dashboard. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Cannot keep multiple tabs opened from the Zoho CRM to make calls. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Tapping the american market is really easier than before. Review collected by and hosted on G2.com.

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Hrithik J.
HJ
Sales Associate Parties and Events
Sports
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

The ability to configure IVR, call routing, and analytics based on our specific needs has been incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

UI/UX could be more user friendly, its little bit confusing for new users Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

The call tracking and routing features ensure no customer call goes unanswered, improving our response time and customer satisfaction. Review collected by and hosted on G2.com.

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TeleCMI