TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 19

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TeleCMI Overview

Editedit
What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
Read more
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
Play TeleCMI review by Murali D.
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189 TeleCMI Reviews

4.8 out of 5
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189 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Abhishek N.
AN
Customer Success Team Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about TeleCMI?

The Support and No downtime has impressed me a lot.

The Real-time dashboard is superb. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Not able to find so much in that as most of the things are on track. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Incoming Call solution, Auditing of telecallers Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

I recommend. We would say that they are the best service provider in this field. They had a experienced 24x7 team for support at anytime! If you wish to go for communication software, We prefer TeleCMI as it’s best!!! Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no points to say about their downs! Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Not yet faced big problems till now. Review collected by and hosted on G2.com.

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KJ
System Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about TeleCMI?

1. Mean time delivery

2. Committed team

3. Flexible & customized pricing

4. Attracting features

5. 24x7 support system Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

No dislikes for their product and service. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

1. Virtual number solution for my company

2. Easy to track business calls

3. Managing my virtual contact center in cloud

4. Work from home option for my employees

5. High return on investment

6. Good Leads to conversion rate

7. Answering all business calls Review collected by and hosted on G2.com.

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Hawiot P.
HP
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

TeleCMI is offering an Affordable service, compared to all the other service providers. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing much as of now. I Will update this review if I got any issues, Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

I automated my customer support call flow with this. Review collected by and hosted on G2.com.

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KG
Proprietor of Bespoke Financial Advisory Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Simple configuration. Instant update.Quick Response Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Connectivity related issues for which TELECMI is not responsible. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Call connecting related issues. but respolved quickly Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Market Research
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Easy to use interface and design. Especially for beginners. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Hard to understand process names. Especially for beginners. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Customer outreach and heldesk functions are working smoothly. Review collected by and hosted on G2.com.

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Nafeeza Z.
NZ
Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

IVR, Missed Call Service, Comment on calls features are the best Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Can increase some more features, and clear Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Support and service team are much supportive and guiding Review collected by and hosted on G2.com.

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Rafi A.
RA
Asst Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Fastest Support, Good UI, Easy to access the Admin and Agent portal Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Needs an improvement to show the accurate Reports Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We are using TeleCMI for our backup Call Management system. Review collected by and hosted on G2.com.

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Jayasree N.
JN
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Reasonable Price and good support.

Very easy to monitor agents. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

None, i loved all the features in TeleCMI APP Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

sure Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

none Review collected by and hosted on G2.com.

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