TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 18

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TeleCMI Overview

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What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
Read more
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
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189 TeleCMI Reviews

4.8 out of 5
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189 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Siju S.
SS
PACS Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TeleCMI?

Team isReady to clarify the questions ,provide suggestions.

Very supportive and try to understand requirement. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Sms customization is not available.Our requirement was to sms alert for customers with our whatsapp when we unable to answer call Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

Sms service . Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We are making centrilzed calls, this will give visibility of call volume,unanswered calls,agent productivity Review collected by and hosted on G2.com.

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KI
IT Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Business promoting tool ,Best app to promote our business Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

IVR voice to be good and attractive, IVR to be little louder Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

Good application to promote your business in the competitive Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Easy to promote our business through calls Review collected by and hosted on G2.com.

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Chethan K.
CK
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

The product is too good and it does what it promises. The team is very accessible and accommodative of all our requests. Great feature, good call quality. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing, everything is great here. I strongly recommend this to everyone. Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

I strongly recommend TELECMI for everyone looking for cloud telephony solutions. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

All my custom requests are delivered well within the time. I am able to create value-added services to my clients using telecmi. Review collected by and hosted on G2.com.

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Vaithynatan S.
VS
Managing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Support and immediate response to queries Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

This questionnaire. it's too long and its irritating Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

They are committed to providing the best value for money and they deliver Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

When calls don't get connected they respond immediately keeping the TAT as low as possible Review collected by and hosted on G2.com.

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abinayaanand s.
S
Business Team
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

The support team is good and cooperative Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

The dashboard could be little more advanced Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

yes to a certain extent. Review collected by and hosted on G2.com.

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Venkat R.
VR
Branch Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Voice quality, Call back option, easy to access, Good support team, Low pricing Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Need more reports, Need calls transwering option Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

Good Service Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

we are receiving calls from advt number. We are using telecmi for telecalling. Review collected by and hosted on G2.com.

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Verified User in Logistics and Supply Chain
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Good followup from the team, if any issue being raised. Excellent support Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing is a drawback if you have good support. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Had few issues which was rectified by the team with good followup. Review collected by and hosted on G2.com.

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FS
Voice process
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

We can easily access it from anywhere and no need to download any application. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

In the agent login, it will show the entire 24 hours call count so it is very difficult to find the agents the real-time call count. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

In this pandemic situation, our employees are not able to come office directly. Using the Tele CMI we are able to solve this problem. Review collected by and hosted on G2.com.

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Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about TeleCMI?

Overall experience, including the level of customer service.

Very easy to set up and manage with good controls on use, coupled with great pricing and a very responsive support staff. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Mobile App still not ready for calling.. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Easy for monitor call records Review collected by and hosted on G2.com.

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MP
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Its user friendly interface and friendly support team for quick service Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing specific as my business requirements are fulfilled Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Our customers feel easy connecting with us, as it resolves many issues in real-time. Review collected by and hosted on G2.com.

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TeleCMI