TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 17

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TeleCMI Overview

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What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
Read more
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
Play TeleCMI review by Murali D.
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189 TeleCMI Reviews

4.8 out of 5
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189 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

On - Time

Immediate Solution, Thank You TELECMI TEAM Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing,

Prashanth supported us all the time

Thank You

TELECMI TEAM Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Call Logs - Major Problem Review collected by and hosted on G2.com.

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Rathakrishnan C.
RC
Business Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about TeleCMI?

We have used cloud telephony services of various providers. Never satisfied. Finally, our search for a good cloud telephony service ended at TeleCMI. We give it a 5 star rating for the following reasons:

1. Uninterrupted service.

2. Customer centric approach.

3. Easy to use interfaces.

4. Customisation possibilities.

5. Last but not least, competitively priced. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is nothing that we dislike. All Good. Review collected by and hosted on G2.com.

Recommendations to others considering TeleCMI:

Good product and service. Try it. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We run a 44 room hotel. All that we need is just a 44 customers a day. We can never spot them in a population of about 10 crores people. But those have found our hotel and made call to us are our lifeline. Every such call received by us may be worth few thousands or even few lakhs of revenue. We found Cloud telephony service would help us achieve the highest possible efficiency in inbound call handling. I try to list some of the benefits we derive from cloud telephony service from the perspective of a business owner:

1. To monitor how many calls were answered and missed.

2. To monitor whether all the missed calls were called back.

3. To playback the call recording and assess the quality of our response.

4. To systematically follow up, until an equiry is converted into a room booking.

5. The reservation team works at its highest efficiency, when it is aware that every one of thier conversation is subjected to quality audit. Review collected by and hosted on G2.com.

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GB
Customer Support
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Nice Support and more helpful for generating support Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Sometimes Network Issue So call is not landing Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Telecmi Is one of the best platform ,We can handle easily the inbound and outbound calls Review collected by and hosted on G2.com.

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RB
Marketing Executive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

It is User-friendly and the Telecmi Team provides excellent support. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is nothing that we dislike. Everything is good... Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Through TeleCMI, we monitor call records and respond to our customer calls in time. Review collected by and hosted on G2.com.

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AK
Admistration
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Anytime support and good experience with the team Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

CDR report needs improvments and updation Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Calling quality Review collected by and hosted on G2.com.

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VA
Senior Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Their features are the best and their support team is very responsive at all the times. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

We have been awaiting for their new upgraded product features Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Business call tracking, Multiple virtual number tracking and call recording features. They are providing advanced call monitoring features. Review collected by and hosted on G2.com.

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Verified User in Research
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Customer care and ease of usage of the app Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Can be friendly shorterm projects for the start up and single user packs Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Solving the Revoding issues of telecalling for smaller teams Review collected by and hosted on G2.com.

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Mohammed S.
MS
Lead - Tech Customer Support
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

The application's interface is very simple and user friednly. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

I've been using this product for almost two years, the product is good but the leadership team lacks skill in client handling. They never care about the customer's needs. I've requested a couple of changes in the beginning when I purchased the product and escalated the concern even to the CEO but there is no update yet. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Client communication, Call Handling, Team monitoring, and Quality Assurance. Review collected by and hosted on G2.com.

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VG
HR admin
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

App is user friendly to monitor errors and team mates Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Little bit time need to understand the app features Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

yes Review collected by and hosted on G2.com.

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AP
Customer Relations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Excellent VoIP Application. Life has become Easy.

Support from the team

Resolution Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

User Interface, need to be improved a bit Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Yes absolutely. Review collected by and hosted on G2.com.

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