TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 16

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TeleCMI Overview

Editedit
What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
Read more
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
Play TeleCMI review by Murali D.
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189 TeleCMI Reviews

4.8 out of 5
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189 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Abhinav V.
AV
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

fast solution for querry and nice service support Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

So far currently happy with their service Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

catering the market and for collecting demand Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your positive feedback!

We're delighted you appreciate our fast solutions and excellent service support. Providing timely assistance is a crucial focus for us.

It's great to know that you're currently happy with our service. If you ever have suggestions or if there's anything specific you'd like to see improved, please feel free to share.

We appreciate your trust in TeleCMI and look forward to continuing to meet your communication needs.

Helpful?
Share
Admin Approval Link
Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Customer support, Ease of USE, Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Unable to view or download datas more than 10000 Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Call Routing, Inbound and Outbound calls Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for sharing your positive feedback about TeleCMI! We're delighted that you appreciate our customer support and find the platform easy to use and implement.

Regarding your concern about viewing or downloading data, we appreciate your input. We understand the importance of this functionality and are actively working on enhancements to address this limitation. We're committed to continually improving your experience with TeleCMI, and we value your valuable insights.

Helpful?
Share
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Praveen R.
PR
Procurement Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Customer service was friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing to say much about dislike about Tele CMI. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

To call globally and have a track. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for sharing your thoughts on TeleCMI! We're glad you found our customer service to be friendly and helpful. It's always our goal to provide excellent support.

Helpful?
Share
Admin Approval Link
Verified User in Logistics and Supply Chain
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

There is no 2 way calling and dialing through bang PRI line which helps in the connectivity.

Live call barging Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Dispositions are not available

Bulk download not available of log in n logout reports of agents

Break not available Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Connectivity is major benefit Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

We're glad you find value in TeleCMI for its one-way calling feature, dialing through PRI lines, and the live call barging capability.

Regarding your feedback on the absence of dispositions, bulk download for agent reports, and the unavailability of the break feature, we've taken note. We're working on improvements to address these concerns and enhance your experience.

Feel free to reach out if you have more suggestions or insights. We're committed to making TeleCMI even more beneficial for you.

Helpful?
Share
Admin Approval Link
Verified User in Cosmetics
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

easyness to work on it and help us to download the call recording quickly Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

better more filter /search options on the dashboard Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

call recordings and to track work flow Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

We're glad to hear that you find TeleCMI easy to work with and appreciate its quick call recording download feature.

Noted your feedback on the dashboard; we'll explore adding more filter and search options for your convenience.

It's fantastic to know that TeleCMI is helping you with call recordings and workflow tracking. If you have more insights or suggestions, feel free to share. We're here to support your needs.

Helpful?
Share
Admin Approval Link
KR
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

One of the best is their responsive customer support. Their team is dedicated to solving all support related queries and technical glitches. Also, the person who introduced tele cm to me is very good & knowledgeable. An excellent demo was given to me before I purchased this software for my company, with no doubts remaining to clear. The purchase and delivery of software were also easy and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Well, for the time being, there is nothing prominent to mention. Their android apps need much more development and improvements. It's not user-friendly. I do not care much about that since all calls in my company are made through PCs only. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

They helped me solve problems like setting call music, intro music, call related issues; well should say they help you in every way possible. I define their support team as excellent and hope this stays the same way. Review collected by and hosted on G2.com.

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Helpful?
Share
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Yash E.
YE
software developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

I am using TeleCmi Telephony Service. and They are Providing Best service , as well as best support. Even they solve all queries during trial period also. and after buy, also they give quick and perfect support. Service working very very superb. In Such cost you will not find such Internet Telephone Service. Mr. Ajit Specially Supported very well. Thank you all Telecmi TEAM. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Till date, there is nothing, which i dislike in TeleCMI Service or Support. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Very Quick, now i can track my customer care very easily. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Knowledgeable staffs helping in setting the account Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Not having better package. Having more options would make sense. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Tracking customer conversation Review collected by and hosted on G2.com.

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Helpful?
Share
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BALAJI M.
BM
Assistant Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

I had a good experience with TeleCMI, Sales team (Name: Ajith) explained their product and service well. After purchasing their services, all the commitment given by the sales team is intact. I also have a good relationship with the support team; they are ready to help during offline hours and are responsible and committed to work. Prashanth guides the support team. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

I have been using this service for the past 4 months. I didn't find any negative feedback. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

The VoIP product consolidates incoming calls into one number; it helps us market one mobile number in business and tracks the call log. Review collected by and hosted on G2.com.

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Helpful?
Share
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Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Organized

Live Dashboard

User Friendly ** Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Clarity Issues seen

Connectivity Issues * Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Reports and Live Dashboard Review collected by and hosted on G2.com.

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TeleCMI