Save to My Lists
Claimed
Claimed

Top Rated TeleCMI Alternatives

TeleCMI Reviews & Product Details - Page 15

TeleCMI Overview

What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Languages Supported
English
Show LessShow More
Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.


Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.


TA
Overview Provided by:
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

189 TeleCMI Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
189 TeleCMI Reviews
4.8 out of 5
189 TeleCMI Reviews
4.8 out of 5

TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Radha R.
RR
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Their support is awesome and you get a callback almost instantly. They understand the requirement well & guide to the best solution. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Integrations can be stronger and more apps to be available. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

I am able to have a track of every call both incoming & outgoing. The recordings help me train my team better. Review collected by and hosted on G2.com.

Response from TeleCMI Admin of TeleCMI

We're thrilled to hear that you've had a positive experience with our support team! We strive to provide prompt and helpful assistance to all our customers.

SN
IT
Automotive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Telecmi provides the good services which helps to track the incoming call easy. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Need improvment on the mobile app required Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Tracking the incoming IVR call for service & sales Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your feedback! We're happy that you find TeleCMI's services helpful in tracking incoming calls efficiently.

Noted your feedback on the mobile app; we appreciate your input and will consider improvements in that area.

It's excellent to know that TeleCMI is solving the problem of tracking incoming IVR calls for both service and sales, providing valuable benefits for your operations.

If you have more insights or suggestions, feel free to share. We're here to support your needs.

Amudha H.
AH
Senior Manager - Support and Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Customer Service they are providing is the best part Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Some features link sending CSAT messages is not supporting Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Whatever problem we face, they are kind enought to solve the problem at ease and quickly Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your thoughts on TeleCMI!

We're delighted that you find our customer service to be the best part of your experience. Providing excellent support is a priority for us.

We appreciate your feedback on the issue with sending the CSAT message. Rest assured, our team is actively addressing this, and we value your patience.

It's wonderful to know that we've been able to assist you efficiently with any problems you've faced. Please don't hesitate to reach out if you have more feedback or questions. We're here to ensure your experience with TeleCMI remains positive.

Thank you for choosing TeleCMI!

See how TeleCMI improved
KK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

we like interface and recording option is suits for business analyse Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Sometimes network operator downtime can be avoided Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

To track and monitor inbound calls on the system Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for highlighting the positive aspects of our interface and recording options for business analysis.

We've also noted your feedback regarding network operator downtime. We're continuously working to enhance our service reliability. If you have any specific instances or suggestions, feel free to share. We're here to ensure a seamless experience.

Roneet K.
RK
Buisness Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Good Customer Service , getting back with the responses very quick. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

there is no dislikes about telecmi solutions Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We used telecmi system to build customized solution of IVR System. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your feedback!

We're glad you value TeleCMI's customer service and quick response times. It's reassuring to know that our team's prompt assistance has been beneficial.

We're equally pleased that you have no dislikes about TeleCMI solutions. If you have additional feedback or anything specific you'd like to share, please feel free to do so. We're here to ensure your experience with TeleCMI continues to meet your expectations.

Thanks for choosing TeleCMI!

Bhaskar M.
BM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Easy communication without any lagging and background noise. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

More API integrations should be in place. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

User-based incoming calls and tracking call properties. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

We are glad you appreciate the straightforward communication without lagging and background noise with TeleCMI.

We noted your feedback on wanting more API integrations; we'll consider this for future enhancements.

It's great to know that TeleCMI is helping you with user-based incoming calls and tracking call properties. If you have further insights or suggestions, feel free to share. We're here to support your needs.

Vivek R.
VR
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

it is Cost effective compared to other application Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

No notification on expiry of plans it would be helpful if u could review on it. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

international call routing. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your feedback on TeleCMI!

We're glad you find TeleCMI cost-effective compared to other applications. Your satisfaction with our pricing is essential to us.

Regarding your suggestion about plan expiry notifications, we appreciate your input. We'll undoubtedly review and consider improvements to enhance the user experience.

Prabha V.
PV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

user friendly dashboard for call management system Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

there is no dislikes so far, expected solution is working good Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Customer service for both inbound and outbound calls Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for your positive feedback!

We're glad you appreciate TeleCMI's user-friendly dashboard for call management. It's fantastic that the expected solution is working well for you, and we're delighted that you have yet to encounter any dislikes so far.

If you ever have further feedback or if there's anything you'd like to share, please feel free to do so. We're here to ensure your experience with TeleCMI continues to meet your expectations.

Thanks for choosing TeleCMI!

Simon P.
SP
hfghbgfh
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Best connectivity to make calls for the agents Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Have to dail manual 91 before on the softphone Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Call monitoring and agent calls tracking Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your feedback! We're glad TeleCMI is providing the best connectivity for your agents. We've noted your input about manual dialing and are working on improvements.

If you have further suggestions or specific features you'd like, feel free to share. We're here to enhance your experience with TeleCMI.

JR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Quick Reponse, Timely solutions, User Friendly Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Till now no dislike as per our usage as of date Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Agent calling and Monitoring solution Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for your positive feedback!

We appreciate your recognition of TeleCMI's quick response, timely solutions, and user-friendly interface. It's great to hear that you have no dislikes based on your current usage.

We're glad that TeleCMI effectively addresses your needs for agent calling and monitoring solutions. If you have further feedback or suggestions, feel free to share. We're here to ensure your experience with TeleCMI remains cheerful and efficient.