Save to My Lists
Claimed
Claimed

Top Rated TeleCMI Alternatives

TeleCMI Reviews & Product Details - Page 14

TeleCMI Overview

What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Languages Supported
English
Show LessShow More
Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.


Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.


TA
Overview Provided by:
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

189 TeleCMI Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
189 TeleCMI Reviews
4.8 out of 5
189 TeleCMI Reviews
4.8 out of 5

TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about TeleCMI?

Transparent pricing

Tailormade service plans Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

First setup can be a pain due to telecom operators but once setup works without issues. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Multi level ivr directing the callers to the right team for help reducing missed calls. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

We value your positive feedback on TeleCMI's transparent pricing and tailor-made service plans.

Regarding the initial setup, we understand the challenges associated with telecom operators. It's good to know that TeleCMI works without issues once set up.

We are happy that TeleCMI effectively addresses your needs with multi-level IVR, directing callers to the right team and reducing missed calls.

If you have more insights or suggestions, we're here to assist. Your feedback helps us enhance our services.

VK
business developement manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeleCMI?

We like the Call Recording Facility with Easy Implemetation and Customer Support Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

TeleCMI is not providing the auto Dialer Facility. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We use TeleCMI for the Integration purpose it helps to directly make calls from CRM. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

We're glad you appreciate TeleCMI's call recording facility, easy implementation, and customer support.

Noted your feedback on the absence of the auto-dialer facility; we appreciate your input.

It's great that TeleCMI is beneficial for integration purposes, allowing direct calls from your CRM. If you have more insights or suggestions, feel free to share. We're here to support your needs.

JG
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Dashboard UI, Call REcording Facility, Live Call Tracing, Easy Implementation, Customer Support, Etc Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Rarely we have airtel call diversion issue Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We are running a Call Center to route the inbound calls and monitor the agent Activity Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for highlighting the positive aspects of our Dashboard UI, Call Recording Facility, Live Call Tracing, and Easy Implementation.

We noted your feedback on occasional Airtel call diversion issues; we'll address this.

It's excellent that TeleCMI supports your call center operations by efficiently routing inbound calls and monitoring agent activity. If you have further insights or suggestions, feel free to share. We're here to support your needs.

THOUFEEK AHAMAD S.
TS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

User friendly UI and easy to search for records with easy implementation Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Mobile App can be more better in UI and showing live incoming call Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Centralised calls management. Easy to monitor CRM Team's conversations. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your positive feedback! We appreciate your acknowledgment of TeleCMI's user-friendly UI and the ease of record search. Your recognition of the straightforward implementation is valued.

Noted your feedback on the mobile app; we'll explore ways to enhance the UI and improve the live incoming call display.

It's great to know that TeleCMI is crucial in centralized call management, making monitoring your CRM team's conversations easy.

If you have more insights or suggestions, feel free to share. We're here to support your needs.

Anwesh B.
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Best customer support and integration was smooth Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing as of now, havent come accross with anything that bad Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Customer interation and user calling was bit difficult but has improved a lot since we have telecmi Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for highlighting our strong customer support and noting the smooth integration process.

It's encouraging to hear that you have not encountered any issues. The positive impact on customer interaction and user calling since using TeleCMI is excellent to know.

If you have any further insights or suggestions, feel free to share. We're here to support your needs.

Shahid N.
SN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Customer support was excellent and the issue was been resolved at the same time Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing to say as of now. If anything will update later Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Track all the detailed report Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your positive feedback on our excellent customer support and promptly resolving your issue.

It's good to hear that you haven't encountered any issues. If anything comes up later, please feel free to update us.

TeleCMI aims to assist in tracking detailed reports, and we're glad to hear it's providing value for you. We're here to support your needs if you have more insights or suggestions.

Verified User in Market Research
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Connetivity, Customer Support, Ease of Use & Features Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Cost and billing is high compared to other vendors, it would be helpful if the billing is charged based on number of seconds instead of minutes Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

To connect to the prospects worldwide Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for sharing your feedback on TeleCMI!

We're glad you consider us the "Top VoIP Provider in Chennai" and appreciate our connectivity, customer support, ease of use, and features.

Regarding your concern about cost and billing, we appreciate your input. We're actively looking into options for more flexible billing structures to better align with your needs.

It's great to know that TeleCMI is helping you connect with prospects worldwide.

Thank you for choosing TeleCMI!

Shubham  A.
SA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Service and prompt response from the company Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Sometimes recorded calls are not available and UI is also not very much user friendly. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Tracking outbound calls, We're able to mointor our team's performance using it Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for your positive feedback regarding our service and prompt responses. We are thrilled to have been able to assist you!

We've taken note of your concerns about recorded calls and the UI. Your feedback is valuable, and we'll work to improve these aspects for a better user experience.

It's great to hear that TeleCMI is helping you track outbound calls and monitor your team's performance. If you have any further suggestions or specific features you'd like to see, feel free to share. We're here to support your needs.

Balasubramanian T.
BT
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

They are providing excellent support with high quality. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

No points to dislike the TeleCMI company. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

They are providing service to make call from Desktop. It was more helpful than using telephony with Handset. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for your positive feedback! We're thrilled to hear you appreciate our excellent support and high-quality service.

It's wonderful to know that you have no points of dislike about TeleCMI, and we're delighted to provide a helpful service for making calls from the desktop, offering a more convenient alternative to using a handset.

If you have any further insights or suggestions, feel free to share. We're here to support your needs.

CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

I like TeleCMI UI, It's very easy to use. I also can track agents performance. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

As of now, everything going is fine, But still you can add some more analytics. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

TeleCMI solves incoming call routing between the agents. Review collected by and hosted on G2.com.

Response from Saravana Kumar of TeleCMI

Thank you for your positive feedback! We are thrilled you find TeleCMI's UI easy to use and appreciate the agent performance tracking. We have taken note of your suggestion about adding more analytics and are actively working on improving our services.

We are glad that TeleCMI is effectively solving your incoming call routing issues. If you have any further suggestions, please share them with us. Thank you for choosing TeleCMI!