TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 11

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TeleCMI Overview

Editedit
What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
Read more
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
Play TeleCMI review by Murali D.
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189 TeleCMI Reviews

4.8 out of 5
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189 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeleCMI?

Easy of Use

Better Pricing

Friendly and responsive customer service

Ease of Implementation and Integration

Able to use frequently Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Some of the advanced features are not available in other telephony software, and I had difficulty tracking the call log count properly. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

TeleCMI solved our problem where we faced to contact huge incoming calls & Outgoing Calls every day. It gave us have a proper portal to streamline the calls and able to provide better customer service to our customers. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for sharing your feedback!

We're delighted you find TeleCMI user-friendly and valuable for managing calls efficiently. We're actively working on enhancing advanced features and appreciate your input. Feel free to reach out if you need assistance or have more suggestions.

Helpful?
Share
Admin Approval Link
AT
Manager
Hospital & Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

TeleCMi is very Easy to Use and ZOHO Integration is very comfotable for the Calling. The Customer Support Responds to us in good way Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Need to Improve the customer support on the Weekends which will be more helpful. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We are making and receving incoming and outgoing calls using the TeleCMI Softphone, which is integrated with the ZOHO CRM. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're glad you find TeleCMI easy to use and appreciate the comfort of our Zoho integration. We're committed to providing excellent customer support and are pleased you've interacted positively with our team.

We appreciate your suggestion for improving weekend support and will consider it to serve you better.

It's great to hear that TeleCMI's softphone integrated with Zoho CRM is helping you effectively manage incoming and outgoing calls. Please feel free to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link
SN
Technical Operations Manager
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Best Quality Service . Prompt response and support. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

No dislikes as such everything work well Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

integrating services of telecmi with our CRM Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
TB
IT Head
Automotive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

IVR Solution is Like from the TeleCMI which is Easy to Use and User Friendly Interface & Good Support Received from the TeleCMI Executive.

Also the Features are good to monitor the calls. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

These is NO Specific Dislike on IVR Service but the Android app is not available on the playstore. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Solving the Multi Level IVR Problem Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're delighted you find TeleCMI's IVR solution easy to use with a user-friendly interface and appreciate the excellent support from our team.

We appreciate your feedback about the Android app and will consider it for future improvements.

It's fantastic to hear that TeleCMI is solving your multi-level IVR needs. Please don't hesitate to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link
Abhishek S.
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

this product is very user-friendly and hassle-free product. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

we are still finding out the reason for disliking of this product Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

TeleCMI solves the problem of tracking our Zoho user productivity, taking a record of each call with the status Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your positive feedback about TeleCMI's user-friendliness. We're thrilled to hear it's hassle-free for you!

We're delighted TeleCMI is solving your Zoho user productivity tracking and call recording needs. If you have further feedback, feel free to reach out. Your satisfaction is our priority.

Helpful?
Share
Admin Approval Link
HM
Team Leader
Financial Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Receiving Good support and the dashboard is user fiendly Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no specific dislike as we have integarted the services with our crm. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Making and receving calls directly from the system. Call recording is very helpful on monitoring the executives. Review collected by and hosted on G2.com.

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Helpful?
Share
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BR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Versatile Product and easy to use as we are using for several years Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing Much As of now its ok, incase if any we will update in future Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Automated the Calls Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

We appreciate your positive comments on TeleCMI being a versatile and easy-to-use product you've used for several years.

Noted that you haven't encountered any significant issues, and we're glad to hear it's been okay for you so far. If any concerns arise in the future, please feel free to update us.

It's great to know that TeleCMI has been instrumental in automating your calls. We're here to support your needs if you have more insights or suggestions.

Helpful?
Share
Admin Approval Link
SB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

Easyablity on the on boarding side and I loved the most is their support. They are available 24/7 to assist us.

Ease of Implementation, Number of Feartures and Ease of Integration with Salesforce Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

I've not seens any flaws as of now in TeleCMI. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We are directly able to initiate the call from Salesforce as well as it is helping us alot to direct the call in appropreate department. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

We're delighted to hear that you find TeleCMI easy to onboard, and we appreciate your kind words about our 24/7 support.

It's great to know that you value the ease of implementation, the abundance of features, and the seamless integration with Salesforce.

We're glad you have not encountered any flaws with TeleCMI. If you ever have more insights or suggestions, feel free to share. We're here to support your needs.

Helpful?
Share
Admin Approval Link
AG
Developer
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

We like the API intrgration of Telecmi. It is very easy to integrate with our custom apps. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no dislike. we are using only API integration to initiated the call Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

we have created the custom application and integrated the purpose for click2call with text2speech functionality Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback! We're thrilled to hear that you find TeleCMI's API integration easy to use and seamlessly integrate with your custom apps.

We appreciate your comment that there are no dislikes, and we're glad to hear that the API integration meets your needs for initiating calls.

It's fantastic to know that TeleCMI is helping you create a custom application with click-to-call and text-to-speech functionality.

If you have any further feedback or questions, please feel free to reach out.

Helpful?
Share
Admin Approval Link
Kiran P.
KP
IT HEAD
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

The Technical support help us lot for the integration. We have Easly Implemented the calling system. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

The SDK is ok for initial development, however need to have inbuild functionality of UI. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We have integrated the TeleCMI Call facility in our CRM. Which helps to make and Receive Call Directly in the Browser Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're glad our technical support team was able to assist you effectively with integration, making the implementation of our calling system easy for you.

We appreciate your feedback about the SDK and will consider your suggestion for inbuilt UI functionality for future improvements.

It's great to hear that TeleCMI's integration with your CRM allows you to make and receive calls directly in the browser. Please feel free to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link

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