TeleCMI
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TeleCMI
By TeleCMI
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4.8 out of 5 stars
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TeleCMI Reviews & Product Details - Page 10

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TeleCMI Overview

Editedit
What is TeleCMI?

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorite CRM tools and APIs, allowing you to streamline your workflow and automate tasks. You can also contact leads through any device, as TeleCMI merges them from multiple channels into one intelligent platform. Best of all, we offer unlimited calls and texts, making it the perfect solution for businesses that need to stay connected. Curious about TeleCMI's capabilities? Try our risk-free trial, no commitments.

TeleCMI Details
Discussions
TeleCMI Community
Languages Supported
English
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Product Description

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

How do you position yourself against your competitors?

TeleCMI represents a cutting-edge communication solution designed with your business in mind. Our commitment to delivering value without compromising on quality sets us apart.

We prioritize user-friendliness, ensuring that you can harness the full power of our platform without the headaches of a steep learning curve. Whether you're a small startup or a growing enterprise, our platform scales with you, offering the flexibility and customization you need to thrive.

We understand that security and compliance are paramount, particularly in today's world, and we've got you covered. Tailored solutions for various industries demonstrate our commitment to meeting your unique needs.

Don't just take our word for it; explore our success stories and case studies to see how businesses like yours have benefited from choosing TeleCMI. We're more than just a communication tool; we're your partner in success.

Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
39 Twitter followers
LinkedIn® Page
www.linkedin.com
66 employees on LinkedIn®
Description

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

TA
Overview Provided by:
TeleCMI Admin
A business phone system for global enterprise communications

Recent TeleCMI Reviews

PK
Pavan K.Mid-Market (51-1000 emp.)
4.5 out of 5
"Best VoIP Provider at afforadable price for calling Globally."
Using TeleCMI we are calling across the globe with the affordable price. Also the support is effective and giving a prompt response.
Read more
SP
Sri Kanth P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Effortless Communication and Business Management with TeleCMI"
TeleCMI has been instrumental in helping us connect with our prospects efficiently. It streamlines our communication process, making it easier to m...
Read more
SS
Selvam S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Reliable IVR Solution with a User-Friendly Dashboard"
We like the internet-based IVR calling solution from TeleCMI. Previously, we used the IVR service where the incoming IVR calls landed on the agent'...
Read more

TeleCMI Pricing

Basic
$10
User/Month (Billed Annually)
Premium
$25
User/Month (Billed Annually)
Enterprises
$35
User/Month (Billed Annually)
See all 3 TeleCMI pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

TeleCMI Media

TeleCMI Demo - Call Routing
Routing business calls to the assigned teams based on the customer option selected in the IVR can be redirected based on the users who are grouped as teams.
TeleCMI Demo - Call Analytics
To review customer calls and to get individual call flow reports based on dates to track the user performance with total call logs for analysing the team's efficiency in call handling.
TeleCMI Demo - Live Feeds
Now listen to live business calls in virtual business phone system through cloud telephony. Supervisors has options to listen live call that customer is having conversation with user.
Answer a few questions to help the TeleCMI community
Have you used TeleCMI before?
Yes

Video Reviews

Review by Murali D.
TeleCMI review by Murali D.
Play TeleCMI review by Murali D.
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189 TeleCMI Reviews

4.8 out of 5
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189 TeleCMI Reviews
4.8 out of 5
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TeleCMI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TeleCMIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sreeraj A.
SA
Reservation Specialist
Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

User Friendly Interface. Customer support and ease of use. It was nice. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

I don't have a comment here. I'll share it if I have one. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

It helps us to track all the details of our sales team. Review collected by and hosted on G2.com.

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Helpful?
Share
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chinna maha raja P.
CP
Radiological Safety Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeleCMI?

Immediate response from support team and technical experts Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Unable to update the yearwise holidays in calender, only seven days available. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We have a bussiness number to receive incoming calls, telecmi provided the IVR facility which is used for call routing and monitoring agent Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for sharing your feedback! We're thrilled you appreciate the immediate response from our support team and technical experts.

We appreciate your feedback regarding the calendar feature, and we'll consider it for future updates to provide more flexibility in updating yearwise holidays.

It's great to know that TeleCMI's IVR facility is helping you effectively route calls and monitor agents for your business number.

Please feel free to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link
Abhishek B.
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about TeleCMI?

The support response is very good. Helping the dashboard is very Easy. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

There is no Dislike till now. I am happy with the current Service Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Helps to track all the deals and have a compelte record with the integration of ZOHO CRM. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback! We're delighted to hear that you find TeleCMI's support response excellent and appreciate our dashboard's ease of use.

We're glad to hear that there are no dislikes and that you're happy with our service.

It's fantastic to know that TeleCMI is helping you track all your deals and maintain complete records through the integration with Zoho CRM.

Please feel free to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link
Prem K.
PK
Head of Global Support
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Telecmi providing the promised service which is working without any issues. Receving the good response from their team side. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

they are doing well and no dislike so far Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

to solve the problem of making inbound and outbound calls with complete call recording facility. This helps in complete tracking and monitoring of the users. Review collected by and hosted on G2.com.

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Helpful?
Share
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Shashank S.
SS
Assistant Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Intergation with the ZOHO is the most liked with TeleCMI, Which is easy to make and receive calls directly from the System. It is helping us to call to Lead where the information popups in the ZOHO. Also the Cal Recording with analysis are also available Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Think its working fine also need to upgarde a small features. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Integration with ZOHO

Making and Receiving call in the System Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're glad you appreciate TeleCMI's integration with Zoho, which makes it easy to make and receive calls directly from the system and enhances lead management. Our call recording and analysis features are also valuable to you.

We appreciate your feedback about upgrading certain features, and we're continuously working to enhance our platform.

It's great to hear that TeleCMI is solving your integration needs with Zoho and streamlining your call processes. Please feel free to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link
NV
System Admin
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

Domestic Indian Calling with VOIP Solution, Which makes Easy to Make And Receive Calls using the IP phone. Customer Support is very helpful in setting up the Ip phone. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Unable to Callback to the Incoming Numbers Directly from the IP Phone. Need to manually enter the number Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

Helps to Make the Calls Directly from the IP phone and Tracking the Agents Call Recording in the Centralized Portal Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for your feedback!

We're thrilled that you find TeleCMI's domestic Indian calling with VOIP solution convenient for making and receiving calls using IP phones. We're glad our customer support team has helped set up the IP phones.

We appreciate your feedback about the inability to call incoming numbers directly from the IP phone, and we'll look into improving this feature for a smoother experience.

It's great to know that TeleCMI is helping you make calls directly from IP phones and track agent call recordings in a centralized portal. Please feel free to reach out if you have any further feedback or questions.

Helpful?
Share
Admin Approval Link
Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

It's very simple to set up and deploy. Also, it offers a very good value. It also offers most of the essential features that we need to have for a basic setup. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

A lot of options and labels needed to be fine-tuned for international markets. Also, faced some bugs in the beginning. Some of the features were mentioned as something that will come with future updates. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

We needed a telephony solution for our technical support department and Telecmi is supporting with that. Review collected by and hosted on G2.com.

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Helpful?
Share
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GS
Manager
Accounting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

TeleCMI helps us to track us the user details and improves our business and productivity. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Need a mobile app and it its implemented it will helpful Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

TeleCMI helps to get a detailed report of all the user and hepls us to track our agents. Review collected by and hosted on G2.com.

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Helpful?
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RT
CEO
Media Production
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about TeleCMI?

User Friendly Dashboard / UI

Good Support Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Currently there is no dislike with the service Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

solving the purpose of receiving the incoming calls through multilevel ivr Review collected by and hosted on G2.com.

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Helpful?
Share
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Agranee B.
AB
Head, Product Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TeleCMI?

They are very prompt while getting back with the responses. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

Nothing as of now. There is no cons which I can point out Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

It allows our clients who are doctors and nurses to directly call their customers from the medical CRM. They also receive calls directly inside the CRM. Review collected by and hosted on G2.com.

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Response from Saravana Kumar of TeleCMI
Editedit

Thank you for sharing your feedback on TeleCMI! We're pleased to hear that you appreciate our prompt responses. Providing timely support is a priority for us.

Your comment about not having any cons is excellent to hear. Please let us know if you have suggestions or areas where we can improve.

We appreciate your support and trust in TeleCMI.

Helpful?
Share
Admin Approval Link

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TeleCMI