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TeamSense
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4.2 out of 5 stars
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TeamSense Reviews & Product Details - Page 2

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TeamSense Overview

Editedit
What is TeamSense?

TeamSense is a text-based attendance management and mass communication platform purpose built for front-line workers in manufacturing, construction, warehousing, and logistics. -Reduce No-Call No-Shows by up to 70% by removing the anxiety from the process -Reduce Absenteeism by up to 20% by showing employee their points and attendance history before they report an absence. -Translations in 29 languages and counting!

TeamSense Details
Discussions
TeamSense Community
Languages Supported
Arabic, Bengali, English, French, Hindi, Central Khmer, Burmese, Nepali, Somali, Spanish, Swahili, Tagalog, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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How do you position yourself against your competitors?

#1 App-Free Attendance Management & Communications Platform for Hourly Teams

Seller Details
Seller
TeamSense
Year Founded
2020
HQ Location
Seattle, US
Twitter
@_TeamSense
41 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Sheila S.
SS
Overview Provided by:
Sheila Stafford

Recent TeamSense Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Flexible and Smooth Transition"
I truly love the support Teamsense provided our organization with implementing information and questions I had after the initial start-up. Their su...
Read more
PA
Paula A.Mid-Market (51-1000 emp.)
4.0 out of 5
"Simple and to the point"
I can communicate without having to call and as a lead I can see who is out or coming late so I can prepare for the day
Read more
AA
albert a.Small-Business (50 or fewer emp.)
3.5 out of 5
"TeamSense Experience"
Very use friendly and the system works very well
Read more

TeamSense Pricing

Basic
Starting at $3.00
1 Seat Per Year
See TeamSense pricing
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TeamSense Media

TeamSense Demo - TeamSense Text Based Call In
Stop call-off anxiety: the root cause of no-call, no-show. Automatically translated into your teams' native language. Eliminate discrepancies with data transparency
TeamSense Demo - Data transparency enables better decisions
When employees call off, they will see the company attendance policy visualized along with their current balance and an option to view their attendance history.
TeamSense Demo - Instant Notifcations
Getting your lines up and running on-time is job 1. Inform your supervisors immediately of any changes in staffing.
TeamSense Demo - Aggregated data gives HR & Ops leaders insights
Use insights to reduce overstaffing and overtime requirements.
TeamSense Demo - Reduce No Call No Shows increase predictability
A tier 1 Automotive supplier reduced no call, no shows by 69%.
TeamSense Demo - Reduce Overtime
A warehouse and logistics provider leveraged TeamSense data to reduce overtime, resulting in a $744k / yr savings, and achieving an ROI in weeks, not months!
Answer a few questions to help the TeamSense community
Have you used TeamSense before?
Yes

29 TeamSense Reviews

4.2 out of 5
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29 TeamSense Reviews
4.2 out of 5
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29 TeamSense Reviews
4.2 out of 5
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Overall Review Sentiment for TeamSenseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AA
Production supervisor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

Very use friendly and the system works very well Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

I don't link that you can't approve or deny any vacation request. Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

We finally have a tracker for everyone's attendance and it color-coded, which is fantastic. Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit

Thank you for leaving us a review Albert! We're always listening to customers about how we can continue making the product better. Our Product team is planning the of launch approvals soon so we appreciate you flagging this as a priority. Please reach out to us at anytime if you have other ideas on how we can continue to get better: ideas@teamsense.com

Helpful?
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Admin Approval Link
Verified User in Logistics and Supply Chain
AL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about TeamSense?

It is easy to use and gives a good general oversite of what the day looks like. I also like how updating profiles is easy and I think very self explanatory for new administrators. Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

I would like to see an easier way for associates to enroll. I do feel a lot of their profiles have wrong or missing information that they don't know about and they then don't get the messages we are pushing out. I think it would also be easier if we were able to text more than 160 characters in a text. Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

We are able to get a good insight as to how often someone calls out. I think when we get a point system this will be a good and easy tool to know if the associates are calling out. Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit

Thanks for leaving a review! We're glad to see TeamSense is making your work day easier and more productive. The 160 character limit is due to the constraints of text messaging. You can always send longer message by breaking it up into a couple of texts sent back to back. Our support team is here to help with onboarding associates any time. You can always reach us at support@teamsense.com

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Deaunica B.
DB
Central HR Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

I love the easy access and how swiftly it moves. Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

When clicking on the "Attendance Summary" buttons, it doesn't show everyone in a specific time frame that you have selected. It auto-defaults and that's not always needed. Review collected by and hosted on G2.com.

Recommendations to others considering TeamSense:

Try it, you won't be let down. Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

Being able to export the attendance report was resolved and being able to benefit from the facts shown within the report. Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit

Thanks for your review Deaunica! Happy to see that TeamSense is helping you be more efficient. We're always open to additional feedback as we continue to improve. You can always reach us at support@teamsense.com

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Share
Admin Approval Link
Brian S.
BS
VP Huma Resources
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

Service and responsiveness is outstanding Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

Can't really say there is anything not to like Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

We began using to do daily health screening during Covid. However, there is much you can with employee communication that we will use in the future Review collected by and hosted on G2.com.

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Helpful?
Share
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LG
Value Stream Leader
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

Texting notifications from my employees. Good record of documentation for me to look back on. Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

When I receive the text/email from the employee that is out, but I cannot see any of the answers they gave unless I login to team sense Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

mass communication Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit
(Original )

Thank you for leaving a review Lindsay. Your feedback has been submitted to the product team. Please reach out with any other ideas as well: ideas@teamsense.com

Helpful?
Share
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Verified User in Consumer Goods
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

The team is very responsive and supportive. When I have a question or need changes made to an existing survey they respond quickly and complete the work in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

The tool continues to evolve. That's not a bad thing but it does require you to stay up on the changes. Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

We use TeamSense to screen employees each day for COVID exposure. Additionally, we use it to deliver exit surveys, new hire surveys, to track supervisor engagement with new hires, and deliver ad hoc surveys. Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit

We appreciate you leaving a review! The team is always happy to hear that the platform is making an impact.

Helpful?
Share
Admin Approval Link
JL
HR Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

Simple and easy to use for everyone, not just tech-savy people. Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

That administrator or manager couldn't schedule in the app (or admin web portal) the time the employee roster was sent to manager. Review collected by and hosted on G2.com.

Recommendations to others considering TeamSense:

Don't be afraid to share suggestions with them, they are great at developing their product to meet customer needs. Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

Daily, real-time company-wide data on COVID exposures and risks. Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Consumer Services
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

Nothing is helpful about this it is a pain to deal with everyday employees get so frustrated Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

It is not user friendly to associates at all. We often times have to explain over and over they can't call or just say what they want Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

None. It causes more confusion than got with employees that only understand a certain language. It doesn't work half the time Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit
(Original )

We appreciate you leaving your review. Your feedback is important and has been shared. Please contact us at ideas@teamsense.com so we can help. We would sincerely like to connect with you.

Helpful?
Share
Admin Approval Link
Verified User in Food Production
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

I find it simple and user-friendly for our staff Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

I dont dislike anything yet, its still pretty new to me Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

The engagement gap between the staff Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit
(Original )

Thank you for taking the time to review TeamSense! We're glad to see your team is having a positive experience. Please reach out to us at any time at ideas@teamsense.com if you ever have feedback or ideas on how we can continue making it even better.

Helpful?
Share
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Verified User in Electrical/Electronic Manufacturing
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about TeamSense?

Communication and ability to mass message a large group Review collected by and hosted on G2.com.

What do you dislike about TeamSense?

Would like more capabilities on the mobile side (Moble app) Review collected by and hosted on G2.com.

What problems is TeamSense solving and how is that benefiting you?

Consistent communication about late arrivals or absences Review collected by and hosted on G2.com.

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Response from Eric Welke of TeamSense
Editedit
(Original )

Thank you for posting a review about TeamSense! We love hearing that it's working out well. We also love getting your feedback on how we can improve. Feel free to email us with any other ideas you may have at ideas@teamsense.com

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Admin Approval Link

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