TaxCloud Reviews (43)

Reviews

TaxCloud Reviews (43)

4.5
43 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the affordability and customer support provided by TaxCloud, highlighting its seamless integration with e-commerce platforms and the ease of use during onboarding. Many appreciate how it simplifies sales tax management across multiple states, although some note that website functionality could be improved.

Pros & Cons

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Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"A great app for filing taxes"
5/5
What do you like best about TaxCloud?

Automating tax filings has been so helpful. TaxCloud really takes the burden off of filing taxes. Support has been so helpful. This is the 2nd store that I'm using this for, and it has been a good experience for both stores. Integrates quickly. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

The one downside for me is that I need to email to request tax filings. But that isn't bad at all, and it's a one time thing anyways. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Corporation Sales Tax Assistance"
5/5
What do you like best about TaxCloud?

TaxCloud is always available to help, whether it be by email or by phone. I have worked directly with a few agents and all have been willing to look into whatever needs we may have. I took over a new role within my position and was needing assistance where TaxCloud stepped in to help with that learning curve. Rianna P was helping assist me with a project and then Ginia Hines has especially been helpful going above and beyond with all my other needs. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

At this time there non that I can think of. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about TaxCloud?

The customer service team has been stellar (I've worked with Rianna, JT, and Melanie) - not only do they answer the phone or call back in a timely manner, they are also available by email, which is hugely appreciated. Making clients feel valuable, and their concerns a priority is a big deal - TaxCloud has always done this, and each team member has come across as sincerely eager to solve any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

I really have nothing negative to say - they've been great! Review collected by and hosted on G2.com.

MK
Melissa K.
Manager
Small-Business (50 or fewer emp.)
"Simple Tax Calculation"
5/5
What do you like best about TaxCloud?

Ease of use. Once you are set up you do not have to deal with the complicated tax laws with each individual state. Being a small business owner our time is extremely valuable since we are wearing so many hats to make our business run. Without tax cloud I don't think I could handle having a website that sells to the entire country. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

Cost has gone up but it is still worth it if you are selling goods or services to different states through the US. Review collected by and hosted on G2.com.

Alan B.
AB
Alan B.
Owner
Small-Business (50 or fewer emp.)
"Great software for custom websites!"
5/5
What do you like best about TaxCloud?

TaxCloud makes collecting and distributing sales tax easy for small online retailers like Infinite Discs. It is cost effective compared with other options and their support team is reliable. The combination of affordability and efficiency makes this a great product to handle the mundane so I can focus on my business. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

Unable to handle Europeon VAT taxes ( for now) Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Quality software and great support team"
4.5/5
What do you like best about TaxCloud?

The reliability of the API and performance of the data flow is really good. We are reliably able to populate the sales tax information and monitor our transactions with woocomerce with ease. Support team has also been really helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

Unfortunately we were forced to use the premium tier because of our integration with woocomerce and the SST program requirement but taxcloud is cheaper than most options we saw. Review collected by and hosted on G2.com.

BO
Brian O.
Controller
Mid-Market (51-1000 emp.)
"Very satisfied"
5/5
What do you like best about TaxCloud?

TaxCloud is VERY responsive to my inquiries; typically I have a respone in less than an hour. Our company has sales tax exposure in many states, and TaxCloud does an outstanding job for us (and I wil be moving more states to TaxCloud). Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

I can't think of a downside, I am very pleased with TaxCloud. Review collected by and hosted on G2.com.

JS
Juanita S.
Small-Business (50 or fewer emp.)
"This Is the BEST Company and We Highly Recommend Them!"
5/5
What do you like best about TaxCloud?

We are using Tax Cloud a ton! My questions are answered without any follow-ups! It's so simple to use! I don't have to worry about the tax laws because that's what they do. It worked well with our website! The call-in orders all over the USA can be put into their site manually, and it's easy to do! This is the easiest and best way to send the correct taxes to each state! I Could go on and on about TaxCloud because it works well for our company and will work great for yours, too! They are a professional company with excellent customer service! Sincerely Sansom Shag Rugs Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

No downside; they have everything you need all in one place! Review collected by and hosted on G2.com.

Hanah S.
HS
Hanah S.
Owner & Operator
Small-Business (50 or fewer emp.)
"Great product. Amazing service."
5/5
What do you like best about TaxCloud?

I use tax cloud to help with my sales and use tax. This helps me break down by jurisdiction which can be a total nightmare. When I have had questions I've called and they have helped walk me through so that I can understand. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

I don't dislike anything. So far it's been great. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Simplifying the Complicated Tax world, with great customer service"
5/5
What do you like best about TaxCloud?

TaxCloud handles all of our Sales Tax filings and payments with all 50 states that we sell to. When I have a question their customer service team responds very quickly and they are very friendly. Review collected by and hosted on G2.com.

What do you dislike about TaxCloud?

While their reports are thorough, they can improve some of the searching of transactions. Review collected by and hosted on G2.com.