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We have been working with TargetRecruit for over 4 years and would highly recommend both the product and service. The product includes all the standard features we require but can also be configured to our exact needs to help maintain our competitive advantage. As our business grows, the system can evolve with us, and we are not entirely dependent on the vendor to make the changes we need, this can be done in-house or via a third party. Lastly, and uniquely, any configuration changes we make are supported through subsequent upgrades of the platform.
The product also runs on Salesforce which gives us total peace of mind in terms of security and scalability – we know that we will never outgrow it, and we have absolute trust that TargetRecruit and Salesforce will protect our sensitive data. It also provides incredibly flexible reporting and automation tools to drive efficiencies across our organization. Review collected by and hosted on G2.com.
The implementation service and support have been very good generally, but particularly in the past 2 years under the new leadership. We have seen improvements across the board with the product roadmap and more regular new releases. Similarly the quality of support and assistance we receive at all levels also continues to improve, and we can see that TargetRecruit are investing in all these areas as their business grows.” Review collected by and hosted on G2.com.
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15 out of 16 Total Reviews for TargetRecruit Applicant Tracking System
Overall Review Sentiment for TargetRecruit Applicant Tracking System
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We moved to TargetRecruit from another ATS two years ago and we could not be happier. Everything about TR is excellent, the delivered functionality, ability to customize, and their support is responsive and effective. We also love App Exchange add-ons that integrate easily into TargetRecruit. We have added ReportUpgrade for more advanced reporting and Match My Email so all email traffic is captured in TargetRecruit.
When we decided to move to a new ATS, we ran multiple ATS companies through rigorous demos to help us decide which solution is best. The TargetRecruit sales professional, Kumudh, was very patient, helpful and thorough. We also evaluated the other ATS solutions on the Salesforce exchange. What we discovered through our detailed demos is that the other Salesforce ATS’ locked-down much of the configurability of the Salesforce environment forcing customers into pre-packaged solutions with little flexibility. That flexibility and ability to add fields, check boxes, change order of lists, add basic code, add/edit drop down values, etc. is the very reason companies go to a Salesforce solution. TargetRecruit allows the customer to make customizations themselves (within reason) or their excellent support team can do them for you if you know what you want. We have added some cool customizations that truly make us more efficient and gives us visibility into our business that we could never have with any other ATS. We highly recommend it! Review collected by and hosted on G2.com.
There's nothing we really dislike about TargetRecruit. The Salesforce reporting tool could stand to be more powerful, but it's still much better than the other report functionality of other ATS'. Review collected by and hosted on G2.com.
The best thing about TargetRecruit is that it is built on the Sales(Force.com platform), because of this you can trust that your data is incredibly secure and the platform is flexible to deal with the ever-changing nature of your business processes. I particularly like the having the ability to quickly build reports and dashboards, - and once you get a bit of practice with them, they are very powerful and will allow you and your team to slice and dice the data however you want; vital when you need to make informed business decisions as you grow. Review collected by and hosted on G2.com.
The system could be localised a little better to suit the UK market, although I understand with the new ownership, this is work in progress, which is positive. In fairness, the TR team are responsive, committed and nice to deal with. Review collected by and hosted on G2.com.
What I like with TargetRecruit Applicant Tracking System is that you can customize it based on the existing protocol you have in your company, and also what the employees want. We can do boolean search and reports as well in TargetRecruit Applicant Tracking System making our lives easier in finding the right candidate. Review collected by and hosted on G2.com.
What I dislike with TargetRecruit Applicant Tracking System is that when you are working 12-14 hours a day for a project there are after-hours maintenance and technical difficulties. However, during Pacific regular business hours those issues are not rampant just after hours. Review collected by and hosted on G2.com.
The planner/calendar is very functional, with one central administrator able to view at a glance and book interviews and appointments for the team with ease. A lot of other ATS we trialled did not offer an integrated planner or calendar. Review collected by and hosted on G2.com.
There have been multiple occasions where TargetRecruit has stopped working and no one is able to tell us why. Our account representative told us that in our time zone (Australian EST) we would only have technical support until 11:00am (local time) each day, however our business hours are 8:30am - 5:00pm and our business success relies on the integrity of the data stored and accessed in TargetRecruit. We were provided a link to determine if the Salesforce servers were operational, yet every time we had an issue, or Target was down, the servers looked like they were all responsive. And still no one was accessible or able to answer why this was happening. Given that we were sold the package and the company knew we were based in Australia, and assured us of full support, I would not recommend this to anyone who is trying to run a business outside of US-business hours. The webinars and training sessions would always fall at 4:00am (or earlier) our time which was impossible to have our staff attend. There was just no consideration for our needs as a customer. Review collected by and hosted on G2.com.
I like that it integrates with salesforce and allows for us to create a contact in our system/org quite easily. Review collected by and hosted on G2.com.
There are a lot of flaws, templates do not work, macros are non-existent, emails don't aggregate under candidate records, there is a limit to how many candidates you can see on a single page and are unable to actually sort them by date because of this. Review collected by and hosted on G2.com.
based in force.com from salesforce qith all the power and flexibility it provides Review collected by and hosted on G2.com.
support provided in a non professional way, with an absolute lack of procedures, issue tracking, customer information, theysimply try todo tehir best in some of the issues you report, and then forget about all the remaining ones, or even the ones they hacve tried to solve. Review collected by and hosted on G2.com.
Complex solution which is able to cover most of use cases for HR company Review collected by and hosted on G2.com.
Not Lightning ready, some functionality and flows to much complicated and not user friendly. Review collected by and hosted on G2.com.
it is simple and fairly fast, also fairly intuitive Review collected by and hosted on G2.com.
I feel that it lacks a couple of functionalities like keywords search in Reports section Review collected by and hosted on G2.com.
The platform is can easily be customized and easy to understand. It increases the team's efficiency in collating data. Review collected by and hosted on G2.com.
The interface needs a bit of improvement but overall performance is great Review collected by and hosted on G2.com.
